Account Manager, Service

2 weeks ago


Quebec City, Canada Otis Full time

Date Posted:
2024-04-24

Country:
Canada

**Location**:
LOC13041 2022 Lavoisier,Suite 160,Quebec,G1N 4L5,Canada
- Représentant commercial - service après-vente
- Otis Canada est à la recherche d’un représentant commercial - service après-vente très motivé pour promouvoir des solutions innovantes auprès des clients actuels et potentiels.
- Responsabilités
- Gérer le portefeuille des contrats actuels, promouvoir et vendre des forfaits et produits d'entretien d'ascenseurs et/ou des services de modernisation.
- Rechercher les clients éventuels et entretenir de bonnes relations avec la clientèle, atteindre ou dépasser les objectifs de ventes et servir de conseiller technique auprès de la clientèle.
- Maintenir à jour ses connaissances techniques sur les ascenseurs/escaliers mécaniques et les produits et les solutions de modernisation d’Otis.
- Fournir des estimations pour tous les travaux réguliers d’entretien et de réparation; avoir une connaissance générale des contrats d’entretien.
- Veiller au suivi et à la gestion des comptes clients.
- Études
- Détenir un diplôme d’études universitaires (baccalauréat) ou l’équivalent.
- Expérience/compétences mínimales
- Posséder au minimum 3 ans d'expérience pertinente en vente.
- Maîtriser parfaitement le français et l’anglais, tant à l’oral qu’à l’écrit.
- Être apte à travailler dans un environnement dynamique et fortement axé sur le travail d'équipe.
- Faire preuve de solides compétences en communication écrite et verbale afin de développer efficacement les attentes et les relations avec les clients internes et externes.
- Être motivé et capable de gérer plusieurs projets et responsabilités simultanés.
- Être très à l'aise dans un environnement technique utilisant les logiciels informatiques de Microsoft.
- Avoir un talent marqué pour la négociation et les ventes, être axé sur les résultats et posséder d’excellentes aptitudes pour la gestion du temps et l’organisation.
- Expérience/compétences souhaitées
- Avoir de l’expérience dans l’industrie des ascenseurs serait un atout.
- Otis est la plus grande entreprise au monde dans la fabrication, l’entretien et le dépannage d’ascenseurs, de monte-charges, d’escaliers mécaniques, de trottoirs roulants et d’autres systèmes de transport horizontal. Nous desservons une clientèle répartie dans plus de 200 pays et territoires et nous assurons l’entretien de plus de 2 millions d’ascenseurs, de monte-charges et d’escaliers mécaniques dans le monde. Notre système d'ascenseur Gen2®, notre technologie d'entraînement ReGenTM à faible consommation d'énergie et nos solutions d'escaliers mécaniques Link ont défini les normes de l’industrie en matière d'innovation et de rendement. Otis compte plus de 68 000 employés, dont des ingénieurs, des experts en technologie numérique, des spécialistes des ventes, des spécialistes fonctionnels, ainsi que des techniciens en usine et en clientèle.

Nous sommes fiers d'être une équipe mondiale qui continue à relever les défis d'une entreprise performante et en constante évolution. Ensemble, nous créons de nouvelles idées et possibilités en collaborant au-delà des fuseaux horaires, des zones géographiques et des cultures pour mieux servir nos clients. Imaginez les possibilités
- Service Sales Rep
- Otis Elevator Company is searching for a highly motivated Service Sales Rep to promote innovative solutions with current and potential customers.
- Essential Responsibilities
- Manage existing accounts, promote and sell Otis products and service upgrades
- Build and maintain customer relationships, achieve or exceed sales objectives, and serve as technical consultant to customers
- Maintain up-to-date technical knowledge of elevators/escalators, and Otis products and service upgrades
- Provide estimates for all regular work and repair; understand service contracts in broad terms
- Monitor collection of accounts
- Education / Certifications
- Bachelor’s Degree required or equivalent
- Basic Qualifications
- 3+ years sales experience required
- Fully bilingual in both French and English
- Ability to work in a highly team-oriented and dynamic environment
- Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
- Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
- Preferred Qualifications
- Elevator industry experience a plus
- Otis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2® elevator system, energy-saving ReGenTM drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 68,000 employees, including engineers,


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