Program & Project Management - Vp

2 weeks ago

North York, Canada JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
The VP, Program & Project Management will lead a team of Program and Project Managers for an assigned portfolio, reporting into the Executive Director, Program & Project Management.

As the VP, P&PM, you will make a lasting impact on our organization while gaining exposure to senior leadership and honing your leadership skills by driving a team responsible for large-scale, complex transformations. You will manage to best-in-class program management practices and execution of the assigned portfolio to achieve enterprise strategy and goals. In addition, you will partner with senior leaders and other stakeholders across all business functions to identify, develop and prioritize business demand and ensure that business value is captured, optimized and recognized.

This role demands drive, determination, and a disciplined approach to ensure successful job performance. If you thrive in fast-paced, dynamic environments and are passionate about the payments industry, this is the role for you.

**Responsibilities**:

- Support the Executive Director, Program & Project Management in developing and executing the overall program and project strategy, roadmap, and delivery plan to achieve enterprise goals and objectives
- Provide leadership to your team, mentor, coach and develop your team members to ensure optimal alignment of talent to project scope and objectives.
- Monitor key performance indicators to track overall portfolio results and ensure the successful progress and end to end delivery of programs and projects
- Maintain and adhere to project management best practices and a robust change management and escalation management framework across all programs and projects
- Effective communication, negotiation, collaboration and relationship management with Global teams to prioritize objectives effectively and support your team's delivery to meet timelines and strategic goals.
- Proactive management of program and project risks and associated impacts; make relevant recommendations to steering committee and senior management to mitigate issues
- Solicit direct feedback from key stakeholders to ensure progress towards the company’s strategic plans, and to drive continuous improvement
- Influence strategic priorities and initiatives, as well as guide the Senior Leadership Team on strategies to meet overall business performance targets
- Lead the planning, organization, and execution of cross-functional business improvement projects and programs;
This role requires a wide variety of strengths and capabilities, including:

- 10+ years of project management or equivalent experience managing complex, transformative business and technology programs with a proven track record of delivering for larger enterprise(s);
- Minimum of 10 (ten) years’ experience leading and motivating high-performing team(s) or equivalent achieving results through others, in a dynamic, matrixed environment
- Strong acumen in Project Management Methodology and PMBOK, risk management, and change management; professional certifications (PMI, ITIL, Lean Six Sigma) preferred;
- Highly influential communicator with the ability to engage and align stakeholders at all levels
- Demonstrated strategic thought leadership, change management, problem solving skills, critical thinking, and business analysis skills, with the ability to navigate ambiguity and drive decision-making
- Proficiency in project management tools (e.g., JIRA, MS Project), collaboration platforms (e.g., Confluence, SharePoint) and office tools (Google suite, Smart Sheet and MS Office)
- Demonstrated strong focus on customer service and client satisfaction while maintaining high ethics and professional integrity in all interactions
- Established familiarity with Payments processing industry preferred

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs

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