Dispatcher/customer Service

7 months ago


Greater Sudbury, Canada Campeau Heating Full time

**About us**

Campeau Heating is a small Familly owned HVAC business in Greater Sudbury, ON P3A 2B1. We strive to provide professional Premire service in our comunity.

Our work environment includes:

- Modern office setting
- Casual work attire
- On-the-job training
- Safe work environment
- Lively atmosphere

Job Title: Dispatcher/ Customer Service Representative

**Responsibilities**:

- Schedule Appointments and maintain schedule
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Resolve customer complaints and issues with empathy and efficiency
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure customer satisfaction
- Stay updated on product knowledge and company policies to provide accurate information to customers
- Identify opportunities for process improvement to enhance the customer experience

Qualifications:

- High school diploma or equivalent required; college degree preferred
- PreviousDispatching experience is a plus
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Ability to work independently as well as part of a team

We offer competitive pay, comprehensive training, and opportunities for career growth. Join our dynamic team of customer service professionals and make a difference in the lives of our valued customers.

To apply, please submit your resume and cover letter highlighting your relevant experience.

**Salary**: $19.00-$25.50 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Greater Sudbury, ON P3A 2B1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatching: 1 year (preferred)

Work Location: In person



  • Greater Sudbury, Canada Campeau Heating Full time

    **About us** Campeau Heating is a small Familly owned HVAC business in Greater Sudbury, ON P3A 2B1. We strive to provide professional Premire service in our comunity. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Lively atmosphere Job Title: Dispatcher/ Customer Service...


  • Greater Toronto Area, Canada Smile HVAC Service and Installation Full time

    Company providing HVAC equipment Service and Installation. Looking for Dispatcher/ Job Coordinator with Sales and good Customer Service skills. Great team work experience and salary - that's what you can get if you match our job requirements. **Job Duties/Tasks**: - Dispatch, schedule and close out calls while processing service requests, preparing...

  • Service Dispatcher

    6 months ago


    Greater Sudbury, Canada Equipment World Inc. Full time

    _Equipment World Inc. has been providing Innovative Solutions in Northern Ontario since 1973. We offer Sales, Leasing, Rentals, Parts, Service & Training for the Forestry, Mining, Industrial, Farming, Freight and Material Handling industries. We also provide turn-key Technical Construction Specialties for Commercial, Institutional and Educational...

  • Service Dispatcher

    6 months ago


    Greater Sudbury, Canada Equipment World Inc. Full time

    _Equipment World Inc. has been providing Innovative Solutions in Northern Ontario since 1973. We offer Sales, Leasing, Rentals, Parts, Service & Training for the Forestry, Mining, Industrial, Farming, Freight and Material Handling industries. We also provide turn-key Technical Construction Specialties for Commercial, Institutional and Educational...

  • Dispatcher

    7 months ago


    Greater Sudbury, Canada Ultramar Full time

    At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America....


  • Greater Sudbury, Canada Ainsworth Full time

    **If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today!** **Position Summary**: Ainsworth is looking for a Dispatcher/Service Coordinator to support our dynamic fast-paced Sudbury...

  • Dispatcher

    6 months ago


    Greater Sudbury, Canada Kal Tire Full time

    Are you seeking a customer service role where you’ll be part of a collaborative team that is dedicated to problem solving, safety and helping grow customer relationships? Kal Tire is seeking a **Dispatcher** to join our Sudbury Team **About the Role**: - Learn Kal Tire’s POS and other software systems - Provide information about work orders and relay...

  • Dispatcher, Plant

    3 months ago


    Greater Sudbury, Canada Rainbow Concrete Industries Ltd. Full time

    Education: No degree, certificate or diploma - Experience: 1 to less than 7 months **Work setting**: - Manufacture **Tasks**: - Maintain work records and logs - Provide customer service - Dispatch personnel according to schedules and work orders - Follow-up on issues with work orders - Keep track of shipments - Knowledge of cross border dispatching...

  • dispatcher, plant

    3 months ago


    Greater Sudbury, Canada Rainbow Concrete Industries Ltd. Full time

    Education: No degree, certificate or diplomaExperience: 1 to less than 7 monthsWork settingManufactureTasksMaintain work records and logsProvide customer serviceDispatch personnel according to schedules and work ordersFollow-up on issues with work ordersKeep track of shipmentsKnowledge of cross border dispatching regulations and practicesOperate radio...

  • dispatcher, plant

    3 months ago


    Greater Sudbury, Canada Rainbow Concrete Industries Ltd. Full time

    Education: Expérience: EducationNo degree, certificate or diplomaWork settingManufactureTasksMaintain work records and logsProvide customer serviceDispatch personnel according to schedules and work ordersFollow-up on issues with work ordersKeep track of shipmentsKnowledge of cross border dispatching regulations and practicesOperate radio equipmentProcess...


  • Greater Sudbury, Canada Kal Tire Full time

    Are you seeking a customer service role where you’ll be part of a collaborative team that is dedicated to problem solving, safety and helping grow customer relationships? Kal Tire is seeking a **Commercial Dispatcher - Sales and Service** to join our Sudbury Team. **About the Role**: - Learn Kal Tire’s POS and other software systems - Responsible for...

  • Truck Dispatcher

    1 month ago


    Greater Sudbury, Canada Lacroix Construction Full time

    **Truck Dispatcher** Wage: Negotiable and based on Experience Fulltime -Year-Round COMPANY: Lacroix Construction JOB LOCATION: Sudbury, Ont. START IMMEDIATELY Lacroix Construction is a well-established company in the Sudbury Area with over 50 years of experience. We are currently seeking an experienced Dispatcher who meets the following criteria: Duties &...


  • Greater Sudbury, Canada Northern Security Full time

    **Job description** Northern Security is an innovative, customer-oriented leader in locksmithing, key cutting and security solutions. As we continue to grow and expand our operations, we are looking for a conscientious, organized and customer focused Service Coordinator/Dispatcher to join our team. **Responsibilities include, but are not limited to**: -...

  • School Bus Dispatcher

    6 months ago


    Greater Sudbury, Canada Voyago Full time

    **Voyago is currently recruiting for a Dispatcher for School Bus Drivers in Sudbury, Ontario.** Reporting to the Operations Manager, the Schools Dispatcher is responsible for the dispatch of drivers and providing accurate directions. The role also includes providing a high degree of customer service in a fast-paced work environment. - Split shift hours -...


  • Greater Sudbury, Canada Martin Roy Transport MRT Full time

    To meet the needs of our growing business, MRT is currently recruiting for a Dispatcher/Operations Coordinator at our Sudbury terminal. **Why choose us?** MRT is a dynamic company in constant evolution. Our primary concerns are the well-being and safety of our employees and impeccable customer service. That's why we offer a wide range of programs,...


  • Greater Sudbury, Canada BROWN'S CONCRETE PRODUCTS LIMITED Full time

    _Description of the role:_ The Dispatcher will work directly with the Sales Manager, Shipping/Receiving Lead Hand, Truck Drivers and freight carriers to organize and plan daily execution of the freight requirements. - Responsibilities:_ - Handle sales/shipping documentations for outbound material in an organized manner - Work with our Shipping and Receiving...


  • Greater Sudbury, Canada Houle’s Appliance Service Full time

    **Overview** **Responsibilities** - Manage daily office operations, including scheduling service calls - Provide outstanding customer support by answering inquiries and addressing concerns in a timely manner. - Prepare quotes - Process payments - order/return parts - Dispatch warranty claims - Assist customers with purchases - Prepare weekly bank...


  • Greater Sudbury, Canada Northern Uniform Service Full time

    **Customer Service Relations/Route Maintenance Administrator** **Our Company** We are an independently, family owned, Ontario based company in the uniform and mat rental business, serving many different industries throughout much of the province. We are fortunate to employ many long tenured employees who enjoy our supportive family environment. We choose...


  • Greater Sudbury, Canada Shoreline Express Courier Services, Inc. Full time

    **Job Summary**: As a Data Entry Specialist/Customer Service Operator for our transport company, you will be responsible for maintaining accurate records of shipment data, customer information, and logistics details, while providing excellent service to our clients. **Responsibilities**: Enter and update shipment, delivery, and customer data into the...


  • Greater Toronto Area, Canada Royal Truck Ways Inc Full time

    Duties: - Previous experience with transportation planing and booking loads, follow up for release, appointments and etc... - Coordinate and schedule the movement of freight and shipments - Communicate with drivers, customers to ensure timely delivery - Analyze transportation data to optimize routes and minimize costs Qualifications: - Previous experience...