Customer Service Relations/route Maintenance Administrator

14 hours ago


Greater Sudbury, Canada Northern Uniform Service Full time

**Customer Service Relations/Route Maintenance Administrator**

**Our Company**

We are an independently, family owned, Ontario based company in the uniform and mat rental business, serving many different industries throughout much of the province. We are fortunate to employ many long tenured employees who enjoy our supportive family environment. We choose to live by our values everyday:

- Keep your promises.
- Be fair.
- Tell the unvarnished truth.
- Respect each other.
- Do the right thing.

Are you interested in being part of an essential business and industry? We are looking for someone who seeks responsibility and is comfortable with a variety of demands; a resourceful person with solid Excel, Word, and Outlook skills. You bring professionalism and maturity to your job and you have a track record of managing confidential, executive-level information.

If you are ready to learn about our industry and you see desire a role with this impact and opportunity, we want you to join our team

**Duties and Responsibilities**:

- Maintain and update customer accounts as required (i.e. updating contact info in Alliant etc.)
- Complete all route maintenance for their Service team/customer
- Assist with preparation and issuing of special invoices (i.e. consolidated, direct sales, etc.) when necessary
- Answer telephone, take messages, issue messages
- Address and resolve customer issues, requests, and concerns as appropriate, saving the service supervisor’s time, yet knowing when to pass calls on to supervisors or managers
- Enter calls into NU-Trak, classify & distribute the calls accordingly
- Close calls / monitor that calls are closed
- Research information for customers and update or send information when necessary
- Develop positive customer relations through polite and diplomatic communications with customers
- Commitment to using technology efficiently & effectively (Nu-Trak, Word, Excel, Outlook, etc.)
- Train one-on-one with the Senior Route Accountant to solidify your job knowledge on our industry specific invoicing system.
- Create daily invoices as required by delivery schedule in coordination with production processes.
- Support the administration team by cross-training in other office duties such as customer service, accounts payable and accounts receivable, and miscellaneous administrative duties.

**Qualifications**:

- Solid Excel skills.
- Ability to work independently and as part of a team.
- Exceptional organizational skills, administrative skills, ability to multi-task and strong attention to detail and accuracy.
- Relevant post-secondary education or the equivalent combination of education and experience. Administrative experience is an asset.
- Excellent interpersonal skills including dealing with situations of a confidential nature and knowing when to communicate information.
- The position requires a confident, efficient, self-motivated individual with proven success working in a fast-paced environment with mínimal direction.
- Experience working with Alliant and ISO is considered an asset

**Details**:

- Full time; 40 hours per week 8:00am to 4:30pm Monday to Friday
- Minimum hourly rate of $22.00; pay commensurable with experience.

**How to Apply**:



  • Greater Sudbury, Canada Northern Uniform Service Full time

    **Route Accounting Administrator (Entry Level)** **Our Company** We are an independently, family owned, Ontario based company in the uniform and mat rental business, serving many different industries throughout much of the province. We are fortunate to employ many long tenured employees who enjoy our supportive family environment. We choose to live by our...


  • Greater Sudbury, Canada City of Greater Sudbury Full time

    **Section**: Transit Customer Experience and Planning **Division**: Transit Services **Department**: Community Development **Initial Reporting Location**: 1160 Lorne Street **Job Status**: Permanent Position **Affiliation**: Non Union **Hours of Work**: 70 hours bi-weekly **Shift Work Required**: No **The start date will follow the selection...


  • Greater Sudbury, Canada Northern Uniform Service Full time

    **DELIVERY** **SERVICE SPECIALIST** **Immediate Start** - Your salary starts at **$51,500**: - Permanent full-time - **4-day work weeks**: - Benefit Plan - Pension Plan - Attendance Bonus - _Employees may also be eligible to receive increases, commissions, bonuses, and advancement based on performance and tenure._ We are an essential industry serving...


  • Greater Sudbury, Canada Northern Uniform Service Full time

    **DELIVERY** **SERVICE SPECIALIST** **Immediate Start** - Your salary starts at **$51,500 **and potentially earn $54-56K+** in your first year. - Permanent full-time - **4-day work weeks**: - Benefit Plan - RRSP - Attendance Bonus - _Employees may also be eligible to receive increases, commissions, bonuses, and advancement based on performance and...


  • Greater Sudbury, Canada Northern Uniform Service Full time

    DELIVERYSERVICE SPECIALISTImmediate StartAre you someone who enjoys working in a customer service-based environment? We are looking for someone who thrives when faced with responsibility and a variety of demands; a resourceful person who can bring professionalism and energy to our company. Apply today to join our growing team.Your salary starts...

  • Route Driver

    6 months ago


    Greater Sudbury, Canada Culligan Water Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our SUDBURY location!** Our Delivery/Route Drivers are responsible for the delivery of products...


  • Greater Sudbury, Canada ClaimSecure Full time

    **Principal Responsibilities**: - Research, identify and resolve customer inquiries using applicable software - Identify and escalate issues according to established policy - Provide product and service information to customers - Research required information using available resources - Route inquiries to the appropriate resources - Recognize, document, and...


  • Greater Sudbury, Canada Assured Automotive (2017) Inc. Full time

    **Company: Assured Automotive** **Job Description**: ** Industry Leading Compensation, Benefits & Training ** We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and successful customer experience while completing all components of...


  • Greater Sudbury, Canada Everguard Full time

    We have immediate opening at our **Sudbury **operation for a** Customer Service and Administrative Support Agent.** Being a part of our team, you will be able to experience many of the benefits below. - Competitive Wages - Comprehensive Health, Dental and Insurance Programs - Employee and Family Assistance Program - Employer Matching Retirement Savings and...


  • Greater Sudbury, Canada Everguard Full time

    We have immediate opening at our **Sudbury **operation for a** Customer Service and Administrative Support Agent.** Being a part of our team, you will be able to experience many of the benefits below. - Competitive Wages - Comprehensive Health, Dental and Insurance Programs - Employee and Family Assistance Program - Employer Matching Retirement Savings and...


  • Greater Sudbury, Canada Culligan Water of Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our SUDBURY location as a Customer Service Representative! Saturday to Wednesday Shift...


  • Greater Sudbury, Canada Culligan Water Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our Sudbury location as a Customer Service Representative!** The Customer Service Rep is...


  • Greater Sudbury, Canada Culligan Water Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our growing team at our Sudbury location as a CSR! Tuesday to Saturday.** The Customer Service...

  • Northbay Ops

    6 months ago


    Greater Sudbury, Canada Miller Waste System Full time

    OPERATIONS CLERK **Location**: 70 Couchie Industrial Rd S **Position Type**: Full-time - Permanent **Reporting**: Operations Manager **Hours**: 8:00am to 5:00pm occasional weekends **Responsibilities**: In the position of Operations Clerk your responsibilities will include but are not limited to: - Must adhere to Miller Waste System safety protocols and...

  • Route Driver

    7 months ago


    Greater Napanee, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...


  • Greater Sudbury, Canada Everguard Full time

    TEXTE FRANÇAIS SUIT **RESPONSIBILITIES** - Respond to counter service - Maintain and execute the work schedule of Field Service Technicians - Generate customer work orders and communicate with field service technicians/operations to ensure all service requirements are met - Assist technicians with customer inquiries and service inspections - Quotation and...


  • Greater Sudbury, Canada Culligan Water of Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our SUDBURY location as a Customer Service Inventory Representative! **_**Tuesday to...


  • Greater Toronto Area, Canada Biochem Environmental Solutions Full time

    Service Representative Biochem is a proudly Canadian leader in the washroom hygiene industry. Throughout our 25 years of operations Biochem has become the largest Canadian provider of hygiene products and services. As an ISO 14001 certified company; we have always been committed to quality, service and environmental sustainability. Our products help our...


  • Greater Sudbury, Canada ClaimSecure Full time

    Exciting Opportunity: Join the Customer Response Centre as an Agent! As a Customer Response Centre Agent, you'll embark on a challenging journey as the main point of contact for ClaimSecure's plan members, plan sponsors, and Healthcare Providers. Your mission will involve handling phone inquiries with enthusiasm and precision to uphold our excellent service...


  • Greater Sudbury, Canada ClaimSecure Full time

    Exciting Opportunity: Join the Customer Response Centre as an Agent! As a Customer Response Centre Agent, you'll embark on a challenging journey as the main point of contact for ClaimSecure's plan members, plan sponsors, and Healthcare Providers. Your mission will involve handling phone inquiries with enthusiasm and precision to uphold our excellent service...