911 Training & Quality Assurance Supervisor

4 weeks ago

Dartmouth, Canada Province of Nova Scotia Full time

**Department**:Municipal Affairs and Housing

**Location**:DARTMOUTH

**Type of Employment**:Permanent

**Union Status**:NSGEU - NSPG

**Closing Date**:6/20/2023 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
The Nova Scotia Emergency Management Office (NSEMO), a division of the Department of Municipal Affairs and Housing, aims to enhance the safety and security of Nova Scotians, their property, and the environment by providing for a prompt and coordinated response to an emergency. NSEMO serves as the provincial office which oversees both emergency management and the provincial 911 system.

Nova Scotia’s 911 system operates on a province-wide basis and is a collaborative model comprised of many different partner agencies. Coordination and alignment of processes with our partners is a key factor in the stable and effective 911 system currently available to those in need of assistance.

**About Our Opportunity**:
**Primary Accountabilities**:
A few key responsibilities of yours will include:

- Managing, monitor and report on complex 911 training programs
- Identifying, designing, and evaluating programs including providing advice and policy recommendations to staff and senior colleagues
- Ensuring efficient project management and budgets under tight timelines
- Monitoring and reporting of programs
- Consulting with various levels of government and industry contacts in the development of training programs and developing, reviewing and evaluating proposals
- Fostering relationships with clients, contract service providers, and your team

**Qualifications and Experience**:
This may be the right opportunity for you if you have a bachelor’s degree with six (6) years of related experience in program administration, coordination, and training development and methods.

Key qualities of yours include:

- a comprehensive understanding of learning and development principles, adult education, organizational culture, Government, and departmental priorities
- overseeing logistics and the development and implementation of training
- Proficiency with Microsoft Office products is required.
- effective interactive communication skills (written and verbal), group facilitation experience and the ability to work well in a collaborative team environment under tight deadlines.
- the ability to lead complex projects to achieve objectives, and build rapport with senior leaders across all levels
- inspire creativity and motivate people and teams.

The following are considered assets:

- An education degree or Adult Education Certificate.
- Certificate in Project Management
- Proficiency in eLearning development and design
- Experience and/or knowledge of Enhanced 911 and Next Generation 911 (NG911) call-handling solutions.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

**Equivalency**:
An equivalent combination of training, education and experience will be considered. Related equivalencies may include, but are not limited to:

- A related master’s degree and four (4) years related experience
- A related 2-year diploma and eight (8) years related experience

**Salary Information**:
PR 17 - PR 17

$3,091.70 - $3,631.17

**Benefits**:
Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation, and Employee and Family Assistance Programs. Click** **here** to learn more about our various benefits offerings and eligibility criteria.

**Working Conditions**:
This role is in a fast-paced decision-making environment. Your normal work week is 35 hours/week, 7 hours/day. This role does entail a high volume of work which may require longer than normal working hours and overtime. You may be required to travel to worksite locations.

In an emergency/disaster situation, you are obligated to work and will be called upon to return to work with little or no notice. These situations usually include stressful conditions (physical, emotional, and mental pressure) in the Provincial Coordination Centre (PCC) for unknown periods of time. During emergencies, you will be required to be available to report to work 24/7/365.

**Additional Information**:
This position requires a Federal Security clearance to the level of "Secret" and is required to take appropriate training related to supporting an Emergency Operations Centre during times of emergencies.

You must have a valid Canadian drivers license.

**What We Offer**:

- Free on-site parking at our Dartmouth office
- Countless career paths and career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your journey.
- An engaging workplace where our employees are valued, respected, and connected
- Forward-thi

  • Mcc Quality and Training Lead

    2 weeks ago

    Dartmouth, Canada Medavie Health Services Full time

    Position Type: Permanent Closing date: Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS)...

  • Mcc Quality and Training Lead

    2 weeks ago

    Dartmouth, Canada Medavie Health Services Full time

    Position Type:PermanentClosing date:Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS)...

  • 911 Technology Specialist

    2 weeks ago

    Dartmouth, Canada Province of Nova Scotia Full time

    Department:Municipal Affairs and HousingLocation:DARTMOUTHType of Employment:PermanentUnion Status:NSGEU - NSPGClosing Date:7/12/2023 (Applications are accepted until 11:59 PM Atlantic Time)About Us:The Nova Scotia Emergency Management Office (NSEMO), a division of the Department of Municipal Affairs and Housing, aims to enhance the safety and security of...

  • 911 Planning and Evaluation Officer

    2 weeks ago

    Dartmouth, Canada Province of Nova Scotia Full time

    **Department**:Municipal Affairs and Housing **Location**:DARTMOUTH **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:15-Mar-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: The Nova Scotia Emergency Management Office (NSEMO) serves as the provincial office which oversees both emergency management...

  • Administrative Assistant

    4 weeks ago

    Dartmouth, Canada Province of Nova Scotia Full time

    **Department**:Municipal Affairs and Housing **Location**:DARTMOUTH **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:3/30/2023 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: The Department of Municipal Affairs and Housing (DMAH) promotes responsible local government and safe, sustainable, inclusive...

  • Supervisor, Mcc Quality and Education

    3 weeks ago

    Dartmouth, Canada Medavie Health Services Full time

    Position Type: Temporary - Temporaire Closing date: Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health...

  • Locum Mcc Training Lead

    2 weeks ago

    Dartmouth, Canada Medavie Health Services Full time

    Position Type:Temporary - TemporaireClosing date:Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health...

  • Quality Assurance Technician

    3 weeks ago

    Dartmouth, Canada Atlantic Hardchrome Full time

    **Atlantic Hardchrome **is a Nova Scotia based full service company. We provide equipment repair, manufacturing, machining, CNC machining, grinding & plating services to the Industrial, Aerospace, Mobile Equipment, Construction, Forestry, Oil & Gas, and Energy sectors. **Quality Assurance Technician** Reporting to the Quality/Engineering Supervisor as...

  • Locum Mcc Training Lead

    3 weeks ago

    Dartmouth, Canada Medavie Health Services Full time

    Position Type: Temporary - Temporaire Closing date: Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health...

  • Locum Mcc Training Lead

    3 weeks ago

    Dartmouth, Canada Medavie Health Services Full time

    Position Type: Temporary - Temporaire Date de clôture: Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency...

  • Manager, Medical Communications Centre Quality

    2 months ago

    Dartmouth, Canada Medavie Health Services Full time

    Position Type: Temporary - Temporaire Date de clôture: 2024-04-18 Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's...

  • Manager, Medical Communications Centre Quality

    2 months ago

    Dartmouth, Canada Health Services NB Full time

    Position Type: Temporary - Temporaire Closing date: 2024-04-18 Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's...

  • Manager, Medical Communications Centre Quality

    2 days ago

    Dartmouth, Canada Health Services NB Full time

    Position Type: Temporary - Temporaire Closing date: 2024-04-18 Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's...

  • Manager, Medical Communications Centre Quality

    2 days ago

    Dartmouth, Canada Medavie Health Services Full time

    Position Type: Temporary - Temporaire Date de clôture: 2024-04-18 Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's...

  • Nightshift Supervisor/quality Control

    2 weeks ago

    Dartmouth, Canada RKO Steel Ltd Full time

    **Shift Supervisor/QC Operations Manager 4:00pm - 2:30am Night Shift** - **Key Responsibilities**_ - Arrive at least 15 mins prior to shift to have things ready to go at start time. - Ensuring safe and efficient function of the shop - Supervise shop employees - Develop, train, and coach shop staff - Complete daily schedule, station assignments, training,...

  • Quality Assurance Specialist

    4 days ago

    Dartmouth, Canada AGAT Laboratories Full time

    AGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada. Our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty services. With a broad range of staff experience and state-of-the-art instrumentation,...

  • Manager, Medical Communications Centre Quality

    2 weeks ago

    Dartmouth, Canada Health Services NB Full time

    Position Type:Temporary - TemporaireClosing date:Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health...

  • Quality Assurance Manager

    3 weeks ago

    Dartmouth, Canada Signature Supplements Full time

    The Quality Assurance Manager provides the business with clear guidance on quality management system requirements and improvements. The right person will be a flexible and adaptable team-player, have excellent people management and communication skills with experience in a fast-paced environment. Experience with natural health products and/or pharmaceutical...

  • Quality Assurance Manager

    2 weeks ago

    Dartmouth, Canada Signature Supplements Full time

    The Quality Assurance Manager provides the business with clear guidance on quality management system requirements and improvements. The right person will be a flexible and adaptable team-player, have excellent people management and communication skills with experience in a fast-paced environment. Experience with natural health products and/or pharmaceutical...

  • Quality Assurance

    2 weeks ago

    Dartmouth, Canada Maritime Paper Products Limited Full time

    In addition to overseeing and managing the Quality Control team of Maritime Paper Products Limited Partnership (MPPLP), the Quality Assurance Manager is responsible for developing, maintaining, and monitoring systems that effectively manage product quality and food safety with a focus on continuous improvement. As well, the successful applicant will ensure...