Field Service Technician, Alberta Canada

6 months ago

Lethbridge, Canada Carbon Robotics Full time

The **Carbon Robotics **LaserWeeder implement uses precision computer vision and sophisticated AI to kill weeds with millimeter accuracy. Laserweeding delivers consistency that puts growers back in control of their schedules amid labor shortages, chemical complexity, and rising costs. For high-density crops, laserweeding is the only automated solution. Designed in Seattle and built in Detroit, it's the future of weed control.

We're a team who wants more **Carbon Robotics** offers more More Professional Growth, Bigger Problems to Solve, Mission Driven Progress in every task There's interesting problems with a **Breadth of Exposure** because **Laser Weeding** touches more than you think

We are a **no-nonsense team of passionate people with a bias for action**. We know that our ability to **execute on our ideas** is what sets us apart. We do what we say we are going to do, externally and internally. We trust our people to act independently and make practical, real-world decisions.

Join the weeding revolution and follow Carbon Robotics on LinkedIn, YouTube, Twitter and Instagram.

**Are you ready to **help us design and build our LaserWeeder** that solve real problems in our food supply?**

**Carbon Robotics **needs Field Service Technician in the Alberta, Canada. You will report to the Regional Lead Technical support.

**What you'll do**:

- Respond quickly to customer issues
- Perform routine maintenance and repair of carbon Robotics equipment
- Respond to customer concerns and identify the issues, troubleshoot them, and work with Carbon Robotics teams to develop and implement corrective action plans
- Conduct diagnosis and repair on equipment following safety guidelines
- Perform operational testing of controls, safeties, shutdown, and place equipment in service
- Collect data, upload it, and assist with model labeling
- Demonstrate how to properly operate Carbon Robotics equipment
- Support demonstration and implementation activities
- Build strong cross-functional relationships with customers and teams within Carbon Robotics
- Working in outdoor environments

**Knowledge, Skills, and Abilities for Success**:

- 3+ years of experience supporting, maintaining, or repairing farm implements
- Ability to diagnose problems with equipment
- Strong mechanical aptitude
- Excellent communication skills, both written and oral
- Proven ability to troubleshoot mechanical and electrical problems
- Excellent relationship management, customer service, and communication skills
- Ability to remain calm, composed, and articulate when dealing with difficult customer situations
- Desire for solving customer issues and advocating for their success in a fast-paced and unstructured environment
- Ability to lift up to 55 pounds
- Trailer towing experience preferred but not required
- Valid driver's license required
- English literacy required
- Spanish speaking ability preferred but not required
- Carbon Robotics follows equitable hiring practices. Flexibility in our hiring process allows hiring of talent at levels different from what are posted. The compensation range outlined is based on a target budgeted base salary. Individual base pay depends on various factors such as relevant experience and skill, Interview assessments and responsibility of role, job duties/requirements. Offers are determined using our equitable hiring practices. Carbon Robotics offers additional compensation in the form of benefits premiums, pre-IPO stock options and On Target Earning commissions for appropriate positions. Base pay ranges are reviewed each year. We are committed to the principle of pay equity - paying employees equitably for similar work.

**Carbon Robotics' base salary pay range**:

- $83,182—$128,099 USD

**Why would you join Carbon Robotics?**

Passion for building teams capable of **solving uniquely interesting problems**. Innovation while **disrupting the market** is what we do. Profiled in WSJ and Forbes, Carbon Robotics is poised to become the next billion dollar company in the rapidly growing worldwide Ag-Tech industry.

**We offer competitive compensation and benefits to our full time US based* employees, including**:

- Competitive salaries
- Pre-IPO Stock Options
- Generous Benefits:

- Fully-paid medical, dental, and vision insurance premiums for you and all dependents
- Life Insurance
- Long Term Disability
- Flexible PTO
- 401(k) plan
- Pet Insurance
- Commuter Benefits
- Work Culture: Be a part of an inclusive and tight-knit company culture that values innovation and mission-driven success.
- Internationally based employees benefits varies

**Carbon Robotics is building a culture of diversity and inclusion for all.** We welcome everyone's voice and believe in open and transparent communication. We believe the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity

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