Rental Clerk
6 months ago
**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.
**About Us**:
For over 7,350 Western students, Housing and Ancillary Services is committed to providing a first-class residence experience and high-quality townhouse and apartment accommodation for upper-year students, graduate students and families while supporting the academic mission of the University and ensuring profitability and cost effectiveness of the Housing operation. We provide thriving communities which engage our diverse student population.
**Responsibilities**:
- Qualifications:
- **Education**:
- Two years Community College Diploma in a related field. Office Administration, Hospitality Management, etc.
**Experience**:
- Two years customer service experience (front line, in person contact with customers).
- Experience working with database/room reservation/assignment system.
- Experience working in hotel and/or property management environment preferred.
- Ability and willingness to receive mental health related training
**Skills, Abilities & Expertise**:
- Excellent verbal and written communication skills
- Proven ability and natural inclination to interact with people in a professional, respectful and diplomatic manner
- Strong customer service skill to handle inquires and resolve issues in a timely manner
- Positive, outgoing attitude with genuine customer service orientation
- A strong record of teamwork with the motivation and ability to work independently with little supervision
- Possesses a reputation of resourcefulness with a strong sense of accountability and initiative
- Ability to work well under pressure and use good judgement in assessing difficult situations
- Ability to handle multiple conflicting priorities in a fast paced environment with conflicting deadlines
- Basic computer skills for Microsoft Office Excel and Word
**Why Western?**:
Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.
**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
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