Community Development Coordinator

3 weeks ago

London, Canada Western University Full time

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
Housing and Ancillary Services is committed to providing the best student experience through the development of a thriving community within Platt’s Lane Estates. We provide programs and services which engage our diverse student population, and their families, in purposeful campus and community experiences that lead to personal growth, inclusive community standards, and global citizenship.

**Responsibilities**:
The Community Development Coordinator (CDC) is responsible for creating a supportive community within Platt’s Lane Estates (PLE), under the supervision of the Associate Director, Residence Engagement. The Community Development Coordinator will respond to identified community needs by developing, organizing and delivering social, educational, and needs-based programs for the community while promoting involvement and engagement within the community. The Community Development Coordinator will plan and facilitate programs that meet the needs of the PLE community and will ensure that community members have the necessary support, information, documentation and resources. The Community Development Coordinator will act as a first point of contact for all internal and external inquiries and other related policies and procedures. The Community Development Coordinator will be responsible for coordinating and managing events related to program offerings and will assist with curriculum design, implementation, continuous improvement and expansion of PLE programming.

**Key Accountabilities**

Responds to identified community needs by developing, organizing, and delivering social and educational, and needs-based programs for the community

Assesses the needs of a diverse community while considering the age and demographic of tenants and their families

Responds to the needs identified in PLE by developing, organizing and delivering social, educational and needs-based programs

Works with the Programming Coordinator(s) and tenants to develop large-scale, community-wide programs (e.g. Tenant Appreciation BBQ, New Tenant Meet and Greet, and the Niagara Falls Trip)

Creates a programming plan each month, in consultation with the Associate Director, Residence Engagement

Maintains a program database to review, revise, update, and evaluate current programs and ensures records are securely stored and prepares related reports and analytics as required

Maintains and updates information in PLE advertising spaces

Provides assistance to other OREP programs and initiatives as required

Works closely with the Programming Coordinators; Associate Director, Residence Engagement; Director, Facilities; Associate Director, Client Services & Recruitment; Coordinator, Western Apartments; Rental Office Clerks; and the Off-Campus Housing Office to identify and deliver key messages and educational programs for tenants

Promotes involvement and engagement within the community

Acts as a resource regarding programs and options available on campus, or seeks out appropriate information

Encourages engagement of PLE tenants by involving them in the planning of programs, and on-campus leadership and experiential learning opportunities

Understands and leverages resources available (e.g. Programming Coordinators, Associate Directors, US and other campus partners)

Manages the PLE Volunteer Council and its members, attends regular meetings and identifies community needs from a tenant perspective

Monitors the ‘Platt’s Lane Estates Community’ Facebook group to oversee tenant communications, shares important messaging and promotes PLE programs

Communicates effectively to build awareness around upcoming events and important operational dates

Maintains and fosters regular communication with tenants, the PLE Rental Office and the Associate Director, Residence Engagement

Refers and directs tenant concerns regarding facilities and other Residential Tenancies Act (RTA) issues to the Rental Office

Collaborates with Housing & Ancillary Services Marketing team to develop a seasonal tenant newsletter to promote events and relay important information

Communicates with the Housing & Ancillary Services Marketing team to advertise upcoming events and programs within PLE utilizing various communication methods (e.g. posters, social media)

Provides support to programs conducted by fellow colleagues and campus partners by assisting, promoting, and attending these programs as required

**Additional rela

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