E-commerce Coordinator

6 months ago

Edmonton, Canada Below The Belt Store Full time

Below The Belt Stores is hiring for an Edmonton based E-Commerce Support position. This is a multi-faceted position that is integrated with all aspects of the company’s online operations and is ideal for someone who is both detail oriented and creative. The main responsibilities are related to website management and customer service. This position also works with team to complete various marketing measures for both the stores and website.

Below The Belt is a local, Edmonton based, clothing & accessory retailer with over 30 stores across Canada and a fast-growing e-commerce store. Below The Belt’s focus is providing shoppers with an every-changing selection and styles from the top Canadian and international brands. As a local business, Below The Belt is proud to support Candian brands, Indigenous brands as well as brands with an environmental focus.

**Duties & Responsibilities**:

- Review and assign online orders to the appropriate store location to fulfill orders.
- Cooperatively work with store teams to quickly resolve matters related to order fulfillment.
- Process customer returns for online orders.
- Maintain and update Shopify to ensure updated pricing, product and merchandising.
- Loading and merchandising of product and inventory on website via Shopify
- Manage online store’s inventory on third party platforms, including Google, Amazon, Facebook, etc.
- Assist with organization and coordination of photoshoots, including participation.
- Assist with social media content, including participation.
- Other duties and responsibilities as assigned by the eCommerce Manager.

**Job details**
- Full Time, permanent position based in Edmonton
- Office and remote position based on business needs
- Daily data entry and analysis
- Creative writing and copywriting for loading product to the website
- Ability to manage and prioritize competing requirements and demands
- Attention to detail required
- Multi-tasking skills

**Requirements**:

- Minimum 1 year of online retail experience preferred
- Senior customer service experience, ideally on an online capacity
- Previous retail sales experience is preferred
- Experienced and comfortable with Shopify or similar platform
- Experienced and comfortable with Shipstation or similar platform
- Strong written communication skills required
- Photography skills preferred

**Salary**: From $17.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

Ability to Commute:

- Edmonton, AB T6E 6H7 (required)

Work Location: In person

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