Sales Support Specialist

2 weeks ago

Toronto, Canada Car-Wal Garage Doors Inc. Full time

**Do you have excellent skills in sales and technical knowledge of garage doors or construction?**
**Do you have ease with customer service and have a good eye for detail?**
**Then this career opportunity is for you**

You can efficiently juggle multiple tasks and responsibilities simultaneously? You have the negotiation skills to find the best cost-effective solutions? You can collaborate with a lot of people and maintain good communication?

You are seeking a company that thrives in a fast-paced environment? A company with dedicated professionals that are driven by long-term value?

**You have a family and want your company to acknowledge that by supporting the people you love the most with a great benefits package?**

You prefer a just-big-enough team and organization? Big enough to provide great benefit package. Small enough so you know your boss and he knows you too.

On top of that, you’re living in **Southern Ontario Region**?

Car-Wal is a **leading dealer and distributor of overhead garage doors** looking to fill a job opening for a Sales Support Specialist.

**Our company** is in **excellent financial health** and is driving fast-paced growth. For the last 50 years, we’ve been establishing a **great reputation** and a **flourishing network of customers**, with 6 locations in Southwestern Ontario. We offer a **competitive salary**, a **host of benefits** and have **great family values**.

**Why you’re going to love this job?**

Our Sales Support Specialist will play a vital role in supporting our builder and commercial sales teams by handling various responsibilities. Such as builder take-off, quoting, data management, order entry, coordination of commercial installations and services, supplier/vendor interactions, and maintaining excellent communication with site supervisors, installers, and customers.

He also has exceptional attention to detail, strong organizational skills, and the ability to work effectively in a fast-paced environment.

You will enjoy **competitive compensation and benefits** while being part of a **dynamic team-oriented environment** that **rewards** both **individual initiative** and **collaborative effort**.

**Why Join Car-Wal?**
- Good financial health and fast-growing company
- A dedicated and accessible team
- A culture of generosity, respect, and recognition
- Competitive compensation and benefit package

**About Car-Wal**
- Family-owned businesses founded in 1973
- A growing company with over 100 employee
- A leader in the garage door industry installation, maintenance, and repair
- Strong organic growth and accelerated growth through acquisitions
- Both a Distributor and Dealer of residential and commercial garage doors
- 6 locations in Southwestern Ontario (London / Mount Pleasant / Guelph / Goderich / Orillia / Toronto)
- A clear mission and vision with strong values.

**Car-Wal Sales Support Specialist Key Responsibilities (Southern Ontario Region)**:

- Conduct builder take-offs accurately and efficiently
- Prepare and deliver timely quotes to builder clients
- Assist in maintaining builder client relationships and addressing their inquiries
- Manage commercial data and maintain up-to-date records
- Ensure accurate and timely order entry for commercial projects
- Coordinate commercial installation schedules and manage service requests
- Liaise with suppliers and vendors to procure materials and products
- Negotiate pricing and terms to ensure cost-effective solutions
- Collaborate closely with other departments, such as operations, scheduling and customer service, to ensure smooth order processing
- Provide exceptional customer service by addressing inquiries and concerns promptly and professionally
- Maintain a positive relationship with customers, site supervisors, and installers
- Maintain accurate and organized records of sales activities, orders, and interactions
- Assist in general daily operations to ensure efficient workflow
- Perform other duties and tasks as assigned by Supervisor

**Car-Wal Sales Support Specialist we are looking for in Southern Ontario Region**:

- Experience: 2-3 years of sales and customer service
- Technical knowledge of garage doors and/or construction is advantageous
- High school diploma or equivalent (Associate's degree preferred)
- Previous experience in sales support, preferably in the construction or building industry
- Strong computer skills, including proficiency in Microsoft Office Suite
- Excellent communication and interpersonal skills
- Exceptional attention to detail and organizational abilities
- Ability to multitask and work effectively in a fast-paced environment
- Strong problem-solving skills and a proactive approach
- Knowledge of garage doors or related products is a plus
- Valid driver's license and reliable transportation may be require
- Clean driver's abstract and cleared Police Reference Check.

**IMPORTANT**: Diversity. Inclusivity. Collaboration. Our company is an Equal Oppo

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