Client Care and Marketing Co-ordinator

2 months ago

Fonthill, Canada Darcy Richardson Real Estate Group Full time

Join one of Niagara's top Realtors for a fulfilling career. If you are highly organized, reliable, detail-orientated, enthusiastic, creative, have a keen eye for design and share a passion for an excellent client experience - The Darcy Richardson Real Estate Group is looking for you

**Core Competencies**
- Strong problem-solving skills, including the ability to recognize and analyze problems and implement solutions
- Excellent attention to detail and well-developed organizational skills
- Ability to multi-task and work within multiple deadlines
- Positive attitude
- Comfortable with performing data entry with accuracy
- Strives for maximum efficiency
- Ability to bring calm to the chaos
- Strong written and verbal communication skills
- Professional and friendly manner
- Strong work ethic with the ability to work independently and in a team environment
- Ability to work in a fast-paced and constantly changing work environment
- Creative, high-energy level, eye for detail and follows current design trends
- Ability to lift 30lbs consistently, go up and down stairs while carrying items (at times in succession)

**Responsibilities**
- Manage website and social media accounts (Facebook, Instagram, LinkedIn, TikTok and YouTube)
- Ensure office is kept clean and organized
- Assist with management of office supplies and sign inventory
- Answer office telephone and tend to all inquiries
- Implement current systems and checklists in accordance with standard operating procedure manual
- Assist in development of additional systems to increase efficiency of Team
- Assist in management of client outreach and CRM
- Management of staging inventory
- Purchasing, maintaining and cleaning staging items
- Consultations with clients to advise of staging procedures
- Working with clients to ensure they execute the advice provided from the staging consultation
- Selecting and packing staging items for upcoming listings
- Staging upcoming listings
- Collection of staging inventory from sold listings
- Delivering and ensuring adequate inventory of feature sheets at active listings
- Sign and lockbox installation and removal
- Assistance with planning and executing client events and pop-by gifts
- Shopping for client gifts and supplies
- Various office administrative support
- Assisting with other administrative functions of Team
- Various travel across Niagara Region

**Required Education, Skills and Qualifications**
- Bondable
- Proficient with Microsoft Office including Outlook, Excel and Word
- Proficient with Apple products including iPhones and Macs
- Reliable vehicle, valid G driver’s license and appropriate insurance
- Background and/or certification in home staging is an asset but training is provided

**Application Process**

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$46,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driver's Licence (required)

Work Location: One location

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