Case Manager

3 weeks ago

Victoria, Canada BC Family Maintenance Agency Full time

**Do you take pride in helping others and providing excellent client service? Do you enjoy problem solving and putting your excellent communication skills to the test? **Keep reading to find out how this role may be a great fit for you
We are thrilled you have decided to explore a career with the BC Family Maintenance Agency (BCFMA). The BCFMA is responsible for supporting BC families by providing a free service to track and collect child and spousal support. We are passionate about what we do and the clients we serve and are proud of delivering exceptional service in a client-focused way.

It’s an exciting time to join the BCFMA and we’re looking for creative and passionate people to join our team. Not only would you be joining an engaged organization but you’d also get to enjoy flexible work arrangements, extended benefits and let’s not forget our awesome pension plan as just a few of the benefits BCFMA employees are eligible for. Most importantly, you would be making a difference in the lives of families in BC

The BCFMA is currently looking to recruit for our Case Manager team in Victoria.

**What can I expect as a Case Manager?**

You will be a member of an interdisciplinary team who manages large, diverse caseloads. You can expect to use your organizational and communication skills to anticipate client needs and maximize professional client service. In addition, the ability to adapt to multiple demands and shifting priorities will contribute to your success in the role.

In our world, no day is ever the same, but you can expect a typical day to include some combination of the following:

- Effectively communicating with clients over the phone and in writing to establish productive relationships.
- Contributing to positive, respectful working relationships within the team, based on mutual support and encouragement.
- Prioritizing daily workload and managing case files to ensure appropriate actions are taken.
- Gathering information from a variety of sources to make decisions that are well informed and administratively fair.
- Documenting and maintaining accurate information within a client database to support ongoing case management.
- Keeping up to date regarding relevant legislation, policies and procedures relating to the BCFMA.
- Ensuring all communication meets privacy and information management guidelines.

**What education and experience will you need to be successful?**
- Post-secondary education which includes a minimum two-year college diploma or equivalent supplemented by ongoing professional development would be considered an asset.
- A minimum three years’ experience working in a high volume, client-centered work environment, ideally in financial, legal, or justice services would be considered an asset.
- Proficient computer skills which includes keyboarding skills, accessing databases, conducting internet research, and using MS Office software (Outlook, Word, Excel, MS Teams)
- Prior case management experience which includes building client trust and rapport would be considered an asset.

We are committed to promoting equity, anti-racism and multi-culturalism, addressing social and health issues such as mental health and poverty, and providing services that make communities safer. We strive for lasting and meaningful reconciliation through Indigenous-specific community recognition, outreach, and relationship building efforts.

The starting salary for this position is $58,337 per year. This is a unionized position and is covered by the BCGEU/BCFMA collective agreement. An eligibility list may be established to fill future temporary and permanent vacancies.

  • Case Manager

    5 months ago

    Victoria, Canada The Cridge Centre for the Family Full time

    **Overview**: We are seeking a dedicated and compassionate Case Manager to Brain Injury Program team. The Case Manager’s role enables our clients to know that there is at least one person, in addition to the Manager of The Cridge Brain Injury Program and the Community Program Coordinator (CPC) that he or she can turn to for support who has an understanding...

  • Case Manager

    6 months ago

    Victoria, Canada BC Family Maintenance Agency Full time

    **Do you take pride in helping others and providing excellent client service? Do you enjoy problem solving and putting your excellent communication skills to the test? **Keep reading to find out how this role may be a great fit for you! We are thrilled you have decided to explore a career with the BC Family Maintenance Agency (BCFMA). The BCFMA is...

  • Disability Case Manager

    5 months ago

    Victoria, Canada British Columbia Aboriginal Network on Disability Society (BCANDS) Full time

    **British Columbia Aboriginal Network on Disability Society** **Indigenous Disability Case Manager** Position Type: 35 Hours / Weekly - $24.24 to $26 / hour - *Benefits as per BCGEU Collective Agreement Location: Victoria, British Columbia - Travel May Be Required Employer: B.C. Aboriginal Network on Disability Society (BCANDS) Anticipated Start Date:...

  • Case Manager

    6 months ago

    Victoria, Canada AKG Canada Full time

    This is a wonderful team-based working environment, and an opportunity to work with a great team of people who are dedicated to helping and making a difference in people's lives. **What we offer**: - Competitive Salary - Comprehensive Benefits Package, including RRSP match, extended health, prescription drug coverage, dental, paramedical, generous vision...

  • Abilities Management, Case Manager

    3 weeks ago

    Victoria, Canada BC Transit Full time

    We acknowledge with respect that BC Transit delivers our mission on the ancestral territories of Indigenous Peoples across British Columbia, and their historical relationships with the land continue to this day. In Victoria, where our Corporate Office is located, our people are privileged to live and work on the unceded traditional territories of the...

  • Disability Case Manager

    6 months ago

    Victoria, Canada IDC British Columbia Aboriginal Network on Disability Society (BCANDS) Full time

    Job description **British Columbia Aboriginal Network on Disability Society** **Indigenous Disability Case Manager** Position Type: 35 Hours / Weekly - $24.24 to $26 / hour - *Benefits as per BCGEU Collective Agreement Location: Victoria, British Columbia - Travel May Be Required Employer: B.C. Aboriginal Network on Disability Society...

  • Case Manager

    6 months ago

    Victoria, Canada Maximus Full time

    Company Profile: This is a wonderful team-based working environment, and an opportunity to work with a great team of people who are dedicated to helping and making a difference in people's lives. **Job Description**: **Role Summary** Instrumental in establishing the foundation for the Sustainable Employment outcomes of the Clients, the WorkBC Services...

  • Abilities Management and Case Management Professional

    3 weeks ago

    Victoria, British Columbia, Canada BC Transit Full time

    About This RoleWe are seeking a skilled case management professional to join our People and Culture team at BC Transit. As an Abilities Management and Case Manager, you will play a key role in providing case management support and direction to employees and stakeholders for occupational and non-occupational injuries and illnesses.Your primary...

  • Abilities Management, Case Manager

    3 weeks ago

    Victoria, Canada BC Transit Full time

    We acknowledge with respect that BC Transit delivers our mission on the ancestral territories of Indigenous Peoples across British Columbia, and their historical relationships with the land continue to this day.   In Victoria, where our Corporate Office is located, our people are privileged to live and work on the unceded traditional territories of the...

  • Intensive Case Manager

    4 weeks ago

    Victoria, British Columbia, Canada Island Health Full time

    Qualifications and RequirementsWe are seeking a highly skilled and compassionate individual to fill the role of Intensive Case Manager at Island Health. The successful candidate will possess a Baccalaureate Degree in a health-related discipline and have a strong understanding of harm reduction philosophy and practice.Key qualifications include:Two years of...

  • Occupational Health Case Manager

    1 week ago

    Victoria, British Columbia, Canada BC Transit Full time

    We are a leading public transportation organization committed to providing safe, sustainable, and affordable services to our communities across British Columbia.SalaryThe annual salary range for this role is $84,400.00 - $114,000.00, with placement determined by an assessment of knowledge, skills, experience, and ability to meet the key requirements of the...

  • Enhanced Case Manager

    2 months ago

    Victoria, Canada Victoria Immigrant and Refugee Centre Society Full time

    The Victoria Immigrant and Refugee Centre Society has been dedicated to immigrants and refugees in Greater Victoria for over 30 years, helping clients from all over the world. It serves more than 3,000 newcomers annually with its programs in the areas of employment, settlement, integration of youth, adults, families and seniors as well as many other projects...

  • Case Worker

    7 months ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Under the...

  • Occupational Case Manager

    2 weeks ago

    Victoria, British Columbia, Canada BC Transit Full time

    About Our CompanyAt BC Transit, we are dedicated to providing safe and accessible public transportation solutions for residents across British Columbia. As a dynamic organization, we prioritize people-first approaches in every business decision, striving to create sustainable, safe, and affordable services.We value lifelong learning and recognize the...

  • Case Worker

    5 months ago

    Victoria, Canada Community Social Planning Council of Greater Victoria Full time

    **JOB OPPORTUNITY**:Case Worker, Greater Victoria Rent Bank* **DAYS/HOURS OF WORK**: Full Time (30 hours per week based on a four-day work week Mon - Thurs) **SALARY**: $28 to $30 per hour starting wage, depending on relevant education and experience. Generous annual leave, wellness leave, statutory holidays, and a Christmas office closure, as well as...

  • Tpa Case Worker

    3 months ago

    Victoria, Canada The Elizabeth Fry Society of Greater Vancouver Full time

    **JOB POSTING** **Job Title: Case Worker Status: Full Time** **Program: Third-Party Administration Start Date: ASAP** **Location: Victoria Hourly Rate: $26.67** **Hours: 8:30am - 4:30pm Posting #: 24-027** **Schedule: Monday - Friday Closing Date: Until Filled **The Elizabeth Fry Society of Greater Vancouver (EFry) is a charitable organization that...

  • Case Worker

    1 month ago

    Victoria, Canada The Salvation Army Full time

    Caseworkers are responsible for the development and delivery of daily-organized activities and one-to-one consultation that will engage, encourage and motivate the clients to make behavioral changes to find greater independence to maintain stable housing. The successful applicant represents and applies the general philosophies and policies of the Victoria...

  • Case Manager, Burnaby, British Columbia

    6 months ago

    Victoria, Canada Neil Squire Full time

    **Full Time Position: Case Manager** **Neil Squire, Burnaby, **BC** **Neil Squire** is a Canadian national not-for-profit organization that empowers Canadians with disabilities through the use of computer-based assistive technologies, research and development, and various employment programs. Headquartered in Burnaby, BC, Neil Squire is presently hiring for...

  • Admn o 24r

    2 months ago

    Victoria, Canada BC Public Service Full time

    Posting Title- ADMN O 24R - Case Manager- Position Classification- Administrative Officer R24- Union- GEU- Work Options- Hybrid- Location- Abbotsford, BC V2S 1H4 CA Nanaimo, BC V9T 6L8 CA Surrey, BC V4P 1M5 CA Vancouver, BC V6B 0N8 CA Victoria, BC V9B 6X2 CA (Primary) - Salary Range- $76,071.18 - $86,658.48 annually- Close Date- 10/10/2024- Job Type- Regular...

  • Clinical Case Manager RN/RPN

    3 weeks ago

    Victoria, British Columbia, Canada Island Health Full time

    Qualifications and RequirementsIsland Health is seeking a qualified RN/RPN to fill a Case Worker position. The ideal candidate will have a strong understanding of affective disorders, schizophrenia, and other serious psychiatric disorders, as well as experience working in an outreach case management modality.Key ResponsibilitiesProvide comprehensive...