Case Manager

4 weeks ago

Victoria, Canada AKG Canada Full time

This is a wonderful team-based working environment, and an opportunity to work with a great team of people who are dedicated to helping and making a difference in people's lives.

**What we offer**:

- Competitive Salary
- Comprehensive Benefits Package, including RRSP match, extended health, prescription drug coverage, dental, paramedical, generous vision care, and more
- 4 weeks’ vacation to start
- 6 Personal days in addition to 6 Sick per year
- Ability to make a difference and lasting impact

**Position Overview**

Instrumental in establishing the foundation for the Sustainable Employment outcomes of the Clients, the WorkBC Services Specialist will be responsible for providing both virtual and in-person WorkBC Assessments and Case Management for Clients interested in Case Managed Services. This key role will have a depth of knowledge and experience in both Assessment and WorkBC products and services as it relates to all Client Inclusion Groups, and allows for the development and maintenance of an ongoing and meaningful rapport with Clients throughout their successful participation in the WorkBC Employment Services program. Effectively managing Client cases, this position will essentially ‘know it, tell it and sell it’ as it relates to the management of Client cases; and the support, motivation and monitoring required therein

**Responsibilities**

Client Assessments

Supporting a meaningful experience, and the long-term ‘buy-in’ of the Client’s participation in the WorkBC Employment Services program, responsible for providing general consultation and conducting assessments for Case Managed Services that ensure the appropriate service referrals are made, by:

- Conducting Client Needs Assessments to determine individual Client needs and match them to the appropriate suite of services and financial supports.
- Creating mutually agreed upon Action Plans and subsequent revisions as required in support of the long-term employment and retention success of the Client.
- Assessing and documenting a Client’s financial need, and signing the appropriate documentation as required according to AKG Canada/WorkBC Employment Services Program policy.
- Determining if a Disability Related Employment Needs Assessment (DRENA) and further specialized assessment is required in order to better understand individual Client barriers and assist with effective case management, employability and job retention.
- Thoughtfully directing and referring Clients to the appropriate WorkBC program and service (i.e., WorkBC AS, WorkBC AT, WorkBC ES MCES Case-Managed or Self-Service and/or an Approved Sub-Contractor for Case Management Services).

Case Management

Supporting the ongoing establishment of a meaningful and productive working relationship with the Client, that encourages Client ownership, responsibility and accountability in relation to the steps required to meet their employment objectives, by:

- Reconfirming eligibility and further developing the Client’s personalized Action Plan, and revisions as required therein; fully documenting the Client’s employment objectives, strengths, considerations, and needs as they relate to the outcomes required of the WorkBC Employment Services Program; inclusive of initiating Job Search and/or Retainment Plan(s).
- Consistently updating and supporting the Client’s receipt of what is outlined within their Action Plan document as it relates to WorkBC Employment Services Case-Managed Services.
- Practically supporting Clients in their ability to access the resources needed to attain the goals and objectives outlined in their Action Plan.
- Further determining eligibility and requirements of the Client as it relates to appropriate Financial Supports.
- Entering into one or more WorkBC Employment Services Client Agreements with the Client for Case-Managed Services and/or Financial Supports; ensuring coordination with Operations on Agreements
- Establishing the parameters of the WorkBC Employment Services Program and expectations of Client therein.
- Maintaining contact with the client to support, motivate and monitor client progress through the provision of one-on-one coaching and support that utilizes a customized approach appropriate to supporting the individual characteristics and needs of each Client.
- Providing Basic/Essential Life Skills training to Clients if and as required.
- Maintaining up to date client information and progress (including Client rationale) in ICM and AKG Canada databases, ensuring the current, complete and accurate documentation of all communications with participant, Ministry, and other relevant stakeholders.
- Working closely and collaborating with Job Search and Retention Specialists to ensure Clients are afforded a team approach and support in relation to their identified employment and retention goals.
- Preparing cases to close or transfer in an accurate and timely manner to ensure support of consistent client-service.
- Continually utilizi

  • Case Manager

    2 weeks ago

    Victoria, British Columbia, Canada AKG Canada Full time

    This is a wonderful team-based working environment, and an opportunity to work with a great team of people who are dedicated to helping and making a difference in people's lives.What we offer: Competitive Salary Comprehensive Benefits Package, including RRSP match, extended health, prescription drug coverage, dental, paramedical, generous vision care, and...

  • Case Manager

    2 weeks ago

    Victoria, Canada The Cridge Centre for the Family Full time

    **Overview**: We are seeking a dedicated and compassionate Case Manager to Brain Injury Program team. The Case Manager’s role enables our clients to know that there is at least one person, in addition to the Manager of The Cridge Brain Injury Program and the Community Program Coordinator (CPC) that he or she can turn to for support who has an understanding...

  • Case Manager

    4 weeks ago

    Victoria, Canada BC Family Maintenance Agency Full time

    **Do you take pride in helping others and providing excellent client service? Do you enjoy problem solving and putting your excellent communication skills to the test? **Keep reading to find out how this role may be a great fit for you! We are thrilled you have decided to explore a career with the BC Family Maintenance Agency (BCFMA). The BCFMA is...

  • Case Manager

    3 weeks ago

    Victoria, British Columbia, Canada Family Maintenance Enforcement Program Full time

    Detailed Job Description Do you take pride in helping others and providing excellent client service? Do you enjoy problem solving and putting your excellent communication skills to the test? Keep reading to find out how this role may be a great fit for you We are thrilled you have decided to explore a career with the BC Family Maintenance Agency...

  • Case Manager

    4 weeks ago

    Victoria, Canada Family Maintenance Enforcement Program Full time

    Detailed Job Description Do you take pride in helping others and providing excellent client service? Do you enjoy problem solving and putting your excellent communication skills to the test? Keep reading to find out how this role may be a great fit for you! We are thrilled you have decided to explore a career with the BC Family Maintenance Agency...

  • Disability Case Manager

    2 weeks ago

    Victoria, Canada British Columbia Aboriginal Network on Disability Society (BCANDS) Full time

    **British Columbia Aboriginal Network on Disability Society** **Indigenous Disability Case Manager** Position Type: 35 Hours / Weekly - $24.24 to $26 / hour - *Benefits as per BCGEU Collective Agreement Location: Victoria, British Columbia - Travel May Be Required Employer: B.C. Aboriginal Network on Disability Society (BCANDS) Anticipated Start Date:...

  • Abilities Management, Case Manager

    3 weeks ago

    Victoria, Canada BC Transit Full time

    We acknowledge with respect that BC Transit delivers our mission on the ancestral territories of Indigenous Peoples across British Columbia, and their historical relationships with the land continue to this day. In Victoria, where our Corporate Office is located, our people are privileged to live and work on the unceded traditional territories of the...

  • Disability Case Manager

    4 weeks ago

    Victoria, Canada IDC British Columbia Aboriginal Network on Disability Society (BCANDS) Full time

    Job description **British Columbia Aboriginal Network on Disability Society** **Indigenous Disability Case Manager** Position Type: 35 Hours / Weekly - $24.24 to $26 / hour - *Benefits as per BCGEU Collective Agreement Location: Victoria, British Columbia - Travel May Be Required Employer: B.C. Aboriginal Network on Disability Society...

  • Case Management Clinician

    4 weeks ago

    Victoria, Canada Foundry VictoriaVictoria Youth Clinic Full time

    The Victoria Youth Clinic Job Title: _Case Manager Clinician_ Summary: The Victoria Youth Clinic Society, lead agency and operator for Foundry Victoria is seeking a Case Manager Clinician, to support our allied health and Family reconnect program. In accordance with a client and family centered model of care and, in accordance with the Mission, Vision and...

  • Case Manager

    4 weeks ago

    Victoria, Canada Maximus Full time

    Company Profile: This is a wonderful team-based working environment, and an opportunity to work with a great team of people who are dedicated to helping and making a difference in people's lives. **Job Description**: **Role Summary** Instrumental in establishing the foundation for the Sustainable Employment outcomes of the Clients, the Case Manager -...

  • Abilities Management, Case Manager

    2 weeks ago

    Victoria, British Columbia, Canada BC Transit Full time

    We acknowledge with respect that BC Transit delivers our mission on the ancestral territories of Indigenous Peoples across British Columbia, and their historical relationships with the land continue to this day.In Victoria, where our Corporate Office is located, our people are privileged to live and work on the unceded traditional territories of the...

  • Case Manager

    1 month ago

    Victoria, Canada Maximus Full time

    Company Profile: This is a wonderful team-based working environment, and an opportunity to work with a great team of people who are dedicated to helping and making a difference in people's lives. **Job Description**: **Role Summary** Instrumental in establishing the foundation for the Sustainable Employment outcomes of the Clients, the WorkBC Services...

  • Indigenous Housing Case Manager

    4 weeks ago

    Victoria, Canada SOLID Outreach Society Full time

    **HOUSING CASE MANAGER** **JOB SUMMARY** This is a full-time position with the SOLID Outreach Society as Indigenous Housing Case Manager. Reporting to the Director of Indigenous Services, the Housing Case Manager will provide full-time client support, and will ensure day-to-day operations of the program are run in a professional and efficient manner with...

  • Indigenous Housing Case Manager

    2 weeks ago

    Victoria, British Columbia, Canada SOLID Outreach Society Full time

    HOUSING CASE MANAGERJOB SUMMARYThis is a full-time position with the SOLID Outreach Society as Indigenous Housing Case Manager. Reporting to the Director of Indigenous Services, the Housing Case Manager will provide full-time client support, and will ensure day-to-day operations of the program are run in a professional and efficient manner with attention to...

  • Tuberculosis (Tb) Case Manager

    3 weeks ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The VIHA TB Clinic provides...

  • Case Worker

    3 months ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Under the...

  • Case Worker

    2 weeks ago

    Victoria, Canada Community Social Planning Council of Greater Victoria Full time

    **JOB OPPORTUNITY**:Case Worker, Greater Victoria Rent Bank* **DAYS/HOURS OF WORK**: Full Time (30 hours per week based on a four-day work week Mon - Thurs) **SALARY**: $28 to $30 per hour starting wage, depending on relevant education and experience. Generous annual leave, wellness leave, statutory holidays, and a Christmas office closure, as well as...

  • Case Manager, Burnaby, British Columbia

    1 month ago

    Victoria, Canada Neil Squire Full time

    **Full Time Position: Case Manager** **Neil Squire, Burnaby, **BC** **Neil Squire** is a Canadian national not-for-profit organization that empowers Canadians with disabilities through the use of computer-based assistive technologies, research and development, and various employment programs. Headquartered in Burnaby, BC, Neil Squire is presently hiring for...

  • Monitoring & Workplace Testing Case Manager

    2 weeks ago

    Victoria, Canada Pegasus Recovery Solutions Full time

    Are you a compassionate professional with a background in addiction treatment, healthcare or social work? Pegasus Workplace Solutions is seeking a full-time Monitoring & Workplace Testing Case Manager to work with individuals enrolled in a post-treatment medical monitoring program to ensure that they maintain compliance with their employer’s requirements...

  • Case Manager, Customized Employment Specialist

    4 weeks ago

    Victoria, Canada March of Dimes Canada Full time

    **Location/**Lieu: Victoria, BC **Position/**Poste: WorkBC Case Manager, Customized Employment Specialist - Full Time **Who is March of Dimes Canada?** From our humble beginnings in 1951 as a group of mothers going door-to-door collecting dimes in support of polio research, March of Dimes Canada has grown into a national, multi-service not-for-profit...