Banquet Manager

6 months ago

Burlington, Canada Atrium Boutique Inc Full time

Job Title: Banquet Manager

Company: Atrium Banquet & Conference Centre

Location: 5420 N service road Burlington ON

**Job Type**: Part-time training to Full-time

We are seeking a detail-oriented and experienced Banquet Manager to join our team. As a Banquet Manager, you will lead a team of servers and communicate effectively to kitchen staff ensuring each event runs smoothly and on time. The Banquet Manager is also responsible for personally assisting our VIP clients to meet their needs. On event days the Manager is the point of contact for staff and clients, you must be able to manage many personalities, deadlines, time sensitive requests, and overall quality control.

**Responsibilities**:

- Manage staff time sheets, communicate effectively with all serving staff.
- Set up floor plans
- Serve guests
- Communicate with guests, venders, and all staff to perform each event efficiently
- Create and manage detailed staff reports
- Conduct training sessions and workshops to educate staff on service standards, customer interactions, and operational procedures.
- Foster a culture of continuous improvement by providing ongoing support and guidance to staff.

**Requirements**:

- Bachelor's degree in Hospitality Management, Hotel Administration, or a related field. (bonus, not required)
- Proven experience working in the hospitality industry, preferably in management roles such as front office, guest services, or operations.
- Strong knowledge of hospitality service standards, best practices, and industry trends. (bonus, not required)
- Excellent observational and analytical skills, with an eye for detail and the ability to identify areas for improvement.
- Communication and presentation skills, with the ability to deliver constructive feedback and recommendations.
- Strong organizational and time management abilities, with the capacity to manage multiple assessments and deadlines simultaneously.
- Proficiency in using assessment tools and software. Google Calendar, Outlook mail, Google Drive. Must be willing to learn on site system.
- Ability to work independently and collaboratively as part of a team.

Preferred:

- Experience working with diverse hospitality establishments, including hotels, resorts, restaurants, and event venues.
- Knowledge of local and international hospitality regulations and standards.

We offer a competitive salary, along with opportunities for professional development and growth. Join our team and make a significant impact on the quality of our hospitality operations.

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$30.00 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift
- Every Weekend
- Holidays
- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Tips

COVID-19 considerations:
N/A

**Experience**:

- serving: 2 years (required)

Work Location: In person

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