F&b Manager

6 months ago

Burlington, Canada Holiday Inn Burlington Hotel and Conference Centre Full time

**The Role**

The F&B Manager presents the “frontline” impression of the F&B operation including a large conference facility and ensuring all guests expectations are met and exceeded. The F&B Manager reports to the General Manager and attends all executive meetings. This individual is responsible for the overall smooth operation of the F&B Department in coordination with the other departments.

**Activities**:
**This position requires working all shifts including weekends, and holidays**
- Development/coordination/delivery of training in all aspects of the F&B department including: guest service, department policies and procedures, banquet set up, service and standards, safe and orderly operation.
- Manage labour costs through efficient work scheduling.
- Work closely with the Catering Sales Manager and Executive Chef to ensure accurate function details.
- Ensure proper care, security & maintenance of hotel equipment through proper supervision of F&B staff.
- Maintain daily housekeeping programs for F&B areas.
- Monitor staff's appearance, attitude & degree of professionalism.
- Conduct regular staff meetings to increase communication.
- Meet with VIP convenors prior to the start of each function to ensure all requests are satisfied
- Ongoing communication with the kitchen during all meal periods
- Prepare banquet bills according to standards and procedures and deliver a bill to every convenor for signature and/or payment prior to their departure, communicate in house charges on contracts to respective departments involved
- Conduct a pre-function meeting with all service staff and follow up on all F&B set up
- Host weekly food & beverage meeting, daily catering meeting and pre-cons
- Recruitment and interviewing of department personnel
- Hotel Manager On Duty Shifts as required

**Competencies We Are Seeking**:

- Minimum 2-3 years F&B Management experience.
- Excellent customer service skills are a must - both for our guests and as teamwork skills for your internal customers. Superior leadership, delegation and employee relations skills
- Excellent problem solving skills, highly motivated and adaptable

Holiday Inn Burlington Hotel is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our core values and corporate culture, the Holiday Inn Burlington Hotel is committed to equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Accommodation will be provided for applicants in all aspects of the hiring process. If you have an accommodation need, please contact the hiring manager as soon as possible to make appropriate arrangements.

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job responsibilities. Specific examples in this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. Detailed job-related duties will be outlined in a complete task list and will be provided upon hiring and/or assigned by the associate during employment.

**Salary**: $40,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- Day shift
- Evening shift
- Holidays
- Morning shift

Work Location: In person

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