Microsoft 365 Security Specialist

2 months ago


Halifax, Canada Province of Nova Scotia Full time

**Salary**:$2,640.65- $3,215.50 Bi-Weekly / $68,656.90 - $83,603.00 Annually (PR 14)

**Position Type**: Full-Time Permanent (35 hours a week)

**Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension

**Location**: Halifax

**Department**: Cyber Security and Digital Solutions

**Union Status**: NSGEU-NSPG

**ABOUT THE DEPARTMENT OF CYBER SECURITY AND DIGITAL SOLUTIONS (CSDS)**:
Welcome to the Department of Cyber Security and Digital Solutions (CSDS), the guiding force behind digital transformation within the Government of Nova Scotia. Formerly known as the Nova Scotia Digital Service (NSDS) within the Department of Service Nova Scotia and Internal Services (SNSIS), we have evolved into a standalone department with a focused mission.

At CSDS, we support government departments and partners in their digital transformation journeys. We don't just implement digital solutions; we navigate the complexities of digital transformation, modernizing outdated systems and ways of working. Our role is to ensure that digital services are user-centered, efficient, and make a real difference to Nova Scotians.

Our team is diverse and passionate, championing innovation and embracing the richness of multiple perspectives. We're not just an IT department; we're a community dedicated to enabling digital transformation and bolstering cybersecurity across the province.

**_Join us at CSDS as we shape the future of digital services in Nova Scotia,_**
**_and make a real difference to Nova Scotians_**

**The Mission**:
As a **Microsoft 365 Security Specialist **with CSDS, you will design, implement, and deliver secure services; you will provide support in a 24/7 operational environment for critical digital services supporting government and health care. You will support government departments, agencies, boards, commissions, and offices, as well as Nova Scotia Health and IWK Health. You will be required to work with clients with varying levels of digital literacy in determining the root cause of their problems and initiating a resolution plan. You must have the ability to use common, non-technical, business language to explain technical solutions. Other key characteristics required for this role include:

- Supporting end users in a prompt, polite and friendly manner.
- A strong self-motivated team player with the ability to work independently.
- Flexibility to work after hours when required.
- Analytical thinking with strong troubleshooting skills.
- Practice good judgement and make decisions under pressure.
- Ability to remain positive and maintain a high level of confidence in own abilities.

**Who You Are**:
You are passionate about people’s service experience and want to help build solutions as well as resolve technical problems and requests over the phone, in person, and through our ticketing system. You enjoy supporting a 24/7 environment for critical services, working as part of a team, and going the extra mile to provide an amazing user experience. You thrive on supporting a diverse client base. You are flexible and available to work night shifts and on-call rotations.

You share our values of respect, integrity, diversity, accountability and the public good, have a passion for service excellence and actively promote and encourage the importance of people, teams, diversity, and culture.

**Your Role & Its Impact**:
CSDS is looking for a Microsoft 365 Security Specialist, who wants to deliver on a digital technology strategy for the Province. You are an expert on Microsoft 365 Defender services and Exchange Online Protection (EOP). You will use Microsoft Defender for Office 365 (MDO), Microsoft Defender for Identity (MDI), Microsoft Defender for Cloud Apps (MDCA), and other security solutions to mitigate threats and reduce organizational risk.

You will be responsible for rapidly remediating active attacks in the environment, advising on improvements to threat protection practices and referring violations of organizational policies to appropriate stakeholders. You will collaborate with business stakeholders, architects, and technical administrators (Identity, Endpoint, Azure, and more) to secure IT systems for the organization.

Your responsibilities will also include the following:

- Implement, manage, and monitor Microsoft 365 security and compliance solutions.
- Triage, incident response, vulnerability management, advanced threat hunting using KQL, and cyber threat intelligence analysis.
- Capture and understand client requirements, provide analysis and recommendations, and develop solutions to meet requirements.
- Work on tickets (service requests, change requests, problems, incidents, etc.), consistently deliver on key performance indicators, and support clients, peers, management and leadership.
- Take ownership of not only operational aspects, but also documentation, coordination, and communication.
- Coaching and mentoring teammates and peers on new technologies and pr



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