Microsoft 365 Security Specialist

2 weeks ago

Halifax, Canada Province of Nova Scotia Full time

**Department**:Service Nova Scotia and Internal Services

**Location**:HALIFAX

**Type of Employment**:Permanent

**Union Status**:NSGEU - NSPG

**Closing Date**:7/14/2023 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
The Department of Cyber Security and Digital Solutions* (CSDS), as part of the Government of Nova Scotia, puts people first. CSDS is large, diverse, and passionate about making a difference in peoples’ lives. We believe in user-centered iterative digital service design, and practice Internet-era ways of working. Working at CSDS means you will be a part of a team of caring, compassionate, and highly skilled people whose work makes a difference through designing, continuously improving and delivering the programs and services that people need.

**At CSDS, we don't just accept difference - we celebrate a supportive culture of diversity, inclusion and belonging**

The people who use government programs and services come from all walks of life. It is important that CSDS reflects the people that we serve - so we can deliver better, and more accessible, and inclusive public services. We work hard to create an environment where different perspectives and experiences are valued. We are committed to helping diverse talent thrive.
- _Formerly known as the Nova Scotia Digital Service (NSDS) group, a part of the previously named Department of Service Nova Scotia and Internal Services._

**Who You Are**:
You are passionate about people’s service experience and want to help build solutions as well as resolve technical problems and requests over the phone, in person, and through our ticketing system. You enjoy supporting a 24/7 environment for critical services, working as part of a team, and going the extra mile to provide an amazing user experience. You thrive on supporting a diverse client base. You are flexible and available to work night shifts and on-call rotations.

You share our values of respect, integrity, diversity, accountability and the public good, have a passion for service excellence and actively promote and encourage the importance of people, teams, diversity, and culture.

**What We Offer**:

- Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
- Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
- Countless Career Paths.
- Flexible working schedules.

**About Our Opportunity**:
As a **Microsoft 365 Security Specialist **with CSDS, you will design, implement, and deliver secure services; you will provide support in a 24/7 operational environment for critical digital services supporting government and health care. You will support government departments, agencies, boards, commissions, and offices, as well as Nova Scotia Health and IWK Health. You will be required to work with clients with varying levels of digital literacy in determining the root cause of their problems and initiating a resolution plan. You must have the ability to use common, non-technical, business language to explain technical solutions. Other key characteristics required for this role include:

- Supporting end users in a prompt, polite and friendly manner.
- A strong self-motivated team player with the ability to work independently.
- Flexibility to work after hours when required.
- Analytical thinking with strong troubleshooting skills.
- Practice good judgement and make decisions under pressure.
- Ability to remain positive and maintain a high level of confidence in own abilities.

**Primary Accountabilities**:
CSDS is looking for a Microsoft 365 Security Specialist, who wants to deliver on a digital technology strategy for the Province. You are an expert on Microsoft 365 Defender services and Exchange Online Protection (EOP). You will use Microsoft Defender for Office 365 (MDO), Microsoft Defender for Identity (MDI), Microsoft Defender for Cloud Apps (MDCA), and other security solutions to mitigate threats and reduce organizational risk.

You will be responsible for rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. You will collaborate with business stakeholders, architects, and technical administrators (Identity, Endpoint, Azure, and more) to secure IT systems for the organization.

**Your responsibilities will also include the following**:

- Implement, manage, and monitor Microsoft 365 security and compliance solutions.
- Triage, incident response, vulnerability management, advanced threat hunting using KQL, and cyber threat intelligence analysis.
- Capture and understand client requirements, provide analysis and recommendations, and develop solutions to meet requirements.
- Work on tickets (service requests, change requests, problems, incidents, etc.), consistently deliver on key per

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