Emergency Medical Dispatcher

2 months ago


Moncton, Canada Ambulance New Brunswick Full time

**Job description**

We are looking for **Emergency Medical Dispatchers** for our **Moncton office**.
**Many positions available.**

Our Emergency Medical Dispatchers (EMD) are communications specialists who respond to 911 calls for help in medical emergencies with Ambulance NB. The EMD quickly and calmly analyze every situation and provide lifesaving instructions to callers.

**What to expect from us**:

- Hourly Salary: $32.37
- Overtime hours available
- Fixed schedule for our full time permanent employees
- Free parking on-site and office is accessible by public transportation
- Paid on-site training (about 6 weeks)
- Opportunities for internal promotions and advancement

**Successful applicants are provided with comprehensive in-house training and should be**:

- Fluently bilingual in french and english (mandatory)
- Experience in a call-center environment or in customer service (an asset)
- Dependable multi-taskers and caring problem solvers
- Team players who operate well under pressure
- Empathetic critical thinkers
- Customer service ambassadors
- Physically and mentally able to work 12 hour rotating shifts in a dynamic 24/7 environment.

Located at our communications centre in Moncton, our EMDs dispatch paramedics responding to emergency calls - providing them with patient condition updates and other important information in real time.

**Job Types**: Full-time

Work Remotely
- No

Pay: $32.37 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 12 hour shift
- Day shift
- Holidays
- Night shift
- Overtime

Ability to commute/relocate:

- Moncton, NB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Language**:

- French and English (required)

Work Location: In person


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