Service Coordinator

3 weeks ago


Mississauga, Canada LIFTco Full time

LIFTco is a family-owned business that has quickly gained footing in the GTA lift equipment industry. We specialize in lift equipment rentals - scissor lifts, forklifts, boom lifts, etc. There is currently an opportunity to join our growing team as a Parts & Service Coordinator.

We are looking for qualified and ambitious people to assist in:

- Open, log and track all work orders for internal and external service.
- Order, receive and distribute parts, as necessary.
- Provide quotes and estimates to customers, follow-up with parts and service requests.
- Process warranty claims, coordinate service calls and follow-up with customers on service quotes.
- Schedule, dispatch and supervise on-road technicians as required.
- File all documentation to facilitate an efficient flow of paperwork to Accounting.
- Track and maintain service schedules for LIFTco and customer equipment.
- Two years experience in customer service/ retail/ construction industry, strong preference in the equipment rental industry.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Self-starter, customer service oriented, thrives in a fast-paced environment with strict deadlines, planning and organization skills all required.
- Basic knowledge of mechanic systems (electrical, engines, etc.) an asset.

This is a full-time, permanent position from 8am to 5pm, Monday through Friday.

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$24.00 per hour

Schedule:

- Day shift


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