Business Analyst
3 weeks ago
**Refer a friend**
**Job no**: 524045-E
**Brand**: Product and Technology
**Work type**: Full time
**Location**: Quebec
**Categories**: Finance & Strategy, Information & Technology
**Business Analyst (Supply)**
Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing - travel
To learn more about Flight Centre Travel Group please click HERE
**About The Opportunity**
The Business Analyst, (BA), will be responsible for the business and technical analysis of technical products and processes for the Supply pillar, including support for Supply initiatives across the Corporate Traveller, FCM and Leisure brands. This role will require analysis of complex integrated platforms and their associated technical and business processes throughout the booking-to-invoice lifecycle. The Business Analyst will work closely with multiple teams, resources and stakeholders to coordinate business requirements into technical requirements with accurate acceptance criteria for assignment to development teams.
**Key Responsibilities**
- Ability to assess and articulate goals and benefits of impacts
- Skilled at both business and systems gap analysis as well as building and articulating workflows
- Coordinates, and has accountability for the successful completion of all aspects of assigned project work
- Can exercise independent judgment, and take the lead role on mid-level projects with mínimal direction from Supervisor
- Can effectively facilitate meetings, demonstrate brainstorming / consensus building skills, and interact with executive level project sponsors
- Can translate a problem statement into clear and concise User Stories and/or BRD’s
- Can document business requirements into technical requirements and keep all documentation up to date
- Works effectively and individually with Technical and Non-Technical team members of multiple teams across Supply, and Corporate/Leisure Technology. Has the ability to work cohesively with all areas.
- Basic understanding of each areas processes and ability to analyze how each area might be affected by a specific project or technical implementation. Ability to assess and articulate goals and benefits of impacts.
- Able to successfully demonstrate understanding of AgentPort on a profile level and how it interacts with Sabre.
- Above average understanding of Sabre as far as creating bookings, shopping, faring, reading PNR and queue history, etc.
- General understanding of all Supply, Leisure, and Corporate Technology systems (Sabre, profiles, OBT’s (both W2 and external providers), RedDox, Red Apps, scripts, Compleat, back office, finance and reporting, etc.) and how they impact and interact with each other.
- Ability to determine and document system, business or development dependencies within any given project ensuring a seamless delivery.
**Experience & Qualifications**
- Can plan, organize, and structure work both independently and with a team
- Possesses strong analytical and evaluative skills
- Showcase good written and oral communication skills
- Ability to multitask
- Have good interpersonal and consultative skills
- Excellent attention to detail providing a high level of accuracy
- Strong Microsoft 365 and Lucidchart/workflow documentation skills
**Work Perks - What’s in it for you**:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
- **Have fun**:At the heart of everything we do at Flight Centre is a desire to have fun.
- **Reward & Recognition**: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it
- **Use your smarts**:Our people use their quick thinking, expertise, and tenacity to always figure things out.
- **Love for travel**:We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
- **Personal connections**:We are a big business
-
Business Analyst
6 months ago
Montréal, Canada Business Development Bank of Canada Full timeWe are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...
-
Functional Analyst/business Analyst
3 weeks ago
Montréal, QC, Canada Equisoft Full time**Functional Analyst/Business Analyst** **What is Equisoft? **Equisoft is a global provider of digital solutions for insurance and investment, recognized by more than 250 of the world's largest financial institutions. We offer a comprehensive ecosystem of modular solutions that help our clients tackle all the challenges brought by this era of digital...
-
Business Analyst
2 weeks ago
Montréal, QC, Canada CAE Full timeAbout This Role As part of the Civil PMO, the Business Analyst partners with the Civil Program Management team to provide data compilation, analysis and reporting services that enable effective decision-making. This role has direct communication with senior leadership and will interface with various functions of the organization, including but not limited...
-
Business Analyst
2 weeks ago
Montréal, QC, Canada DB Conseils(DBC) Full timeDBC offers the ideal springboard for your career. The Business Analyst position is perfect for university graduates looking to enter the IT industry. The analyst is assigned to one of DBC's business lines, and has the opportunity to gain experience, hone their SAP implementation skills, and develop a range of interpersonal and technical competencies. In this...
-
Business Analyst
2 weeks ago
Montréal, QC, Canada CAE Full timeAbout This Role As a Business Analyst within our team, you will:Utilize business enterprise knowledge to gather insights on organizational direction and goals, making decisions and recommendations aligned with the company's strategy and financial objectives.Understand customer business needs and translate them into IT-specific requirements. Develop...
-
Business Analyst
1 month ago
Montréal, QC, Canada MEDLOG Canada Full time**Position Summary**: MEDLOG is looking for a business analyst under the Network Analytics & Optimization team responsible to evaluate an organization’s transportation operations and systems and identify inefficiencies or opportunities for improvement. The Business Analyst will be involved in development and implement cost effective, revenue effective and...
-
Business Analyst
4 weeks ago
Montréal, QC, Canada Lightspeed Commerce Full timeAs a Business Analyst, you will be responsible for driving the optimisation of our telephony systems and communications tools, ultimately enhancing the quality of customer interactions and satisfaction. By leveraging data analysis, process improvement and technology expertise, this role contributes to our commitment to deliver exceptional customer...
-
Business Analyst
3 months ago
Montréal, QC, Canada Nixa Full time**About us** **What does a Business Analyst do at Nixa?** The Business Analyst will be responsible for assisting sales staff on customer discovery calls. They will also be responsible for the analysis of customer requests and translating those requests into detailed quotes. The Business Analyst will also be responsible to research Public Tenders (RFPs)...
-
Business Analyst
2 weeks ago
Montréal, QC, Canada Lightspeed Commerce Full timeLightspeed is looking for a full-time Business Analyst to join our Information Systems team. The Business Analyst is responsible for analysing business needs from various stakeholders in Marketing, translating them into both operational and technical requirements, all while facilitating implementation. The candidate will work with multiple technical teams...
-
Analyst, Business Quality Review
5 months ago
Montréal, Canada Business Development Bank of Canada Full timeWe are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...
-
Business Intelligence Analyst
2 weeks ago
Montréal, QC, Canada Genetec Full timeThe team:Genetec is currently looking for a Business Intelligence Analyst. We are looking for a dynamic and efficient individual who loves to work in a fast-paced environment. You will allow Genetec to distinguish itself by providing its customers and business partners with Data enabling Reporting Solutions and Analytics capabilities.As a Business...
-
Business Analyst
2 months ago
Montréal, QC, Canada Lightspeed Full timeAs a Business Analyst, you will be responsible for driving the optimisation of our telephony systems and communications tools, ultimately enhancing the quality of customer interactions and satisfaction. By leveraging data analysis, process improvement and technology expertise, this role contributes to our commitment to deliver exceptional customer...
-
Data Analyst
1 month ago
Montréal, QC, Canada Business Development Bank of Canada Full timeWe are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...
-
Business Analyst
2 months ago
Montréal, QC, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Business Systems Analyst
2 months ago
Montréal, QC, Canada Aryza Group Full timeWe are looking for a talented and motivated Business Systems Analyst to join our team and help transform business processes through innovative system solutions. Your primary responsibility will be to analyze business needs, design system solutions, and ensure successful implementation to drive efficiency and productivity. You will play a key role in the...
-
Business Analyst
2 months ago
Montréal, QC, Canada IT Chapter Full time**Responsibilities** - Analyze and design business processes to improve efficiency and effectiveness. - Assess current state processes against desired outcomes, identifying gaps and opportunities for improvement. - Create detailed business cases that define project goals, key performance indicators (KPIs), and deliverables aligned with strategic business...
-
IT Business Process Analyst
3 months ago
Montréal, QC, Canada Boutique La Vie En Rose Full timeJoin a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company with...
-
Senior business intelligence analyst
2 weeks ago
Montréal, QC, Canada Coveo Full timeDrive data insights with impact: join us as a senior business intelligence analyst at Coveo! Do you thrive in a data-driven environment where your insights can make a real impact? If so, you’re in luck because we are seeking a skilled and detail-oriented senior business intelligence analyst to join our team. The primary focus of this role is to create...
-
Business Intelligence Analyst
2 weeks ago
Montréal, QC, Canada Lightspeed Commerce Full timeLightspeed is looking to add to its rapidly growing Capital team. We are looking for someone with an analytical mind, who loves to problem solve and build reports + dashboards to join our Capital Analytics Team. The Business Intelligence Analyst will play a crucial role in analyzing data to provide actionable insights for our organization. This role involves...
-
Business Analyst
2 weeks ago
Montréal, QC, Canada Acumatica Full timeCompany DescriptionAcumatica is a company on a mission. We are a leading innovator in cloud ERP with customers located around the world. But don’t take our word for it—read what analysts like G2 and Info-Tech have to say about us. Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock...