Business Analyst
2 months ago
**Responsibilities**
- Analyze and design business processes to improve efficiency and effectiveness.
- Assess current state processes against desired outcomes, identifying gaps and opportunities for improvement.
- Create detailed business cases that define project goals, key performance indicators (KPIs), and deliverables aligned with strategic business objectives.
- Gather, document, and validate business requirements to align with project objectives.
- Support the implementation of new processes by developing training materials and supporting users in adopting changes.
- Develop clear and comprehensive SOPs to support the implementation of new processes.
- Lead and facilitate workshops with key stakeholders to capture requirements and ensure alignment on project goals.
- Collaborate with QA teams during the testing phase to ensure requirements are met, and provide validation support for any changes.
**Qualifications**
- 4-5 years of experience as a Business Analyst in process design.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proven experience writing business case requirements and SOPs.
- Excellent communication and presentation skills
- Strong workshop facilitation skills.
- Nice to have: experience in Identity and Access Management or cybersecurity domain
- Ability to work onsite one day a week
**Benefits**:
- Dental care
- Extended health care
Schedule:
- Monday to Friday
**Experience**:
- Analyse d'affaires: 4 years (required)
**Language**:
- Anglais (required)
Work Location: In person
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