Business Analyst

3 months ago


Montréal QC, Canada IT Chapter Full time

**Responsibilities**
- Analyze and design business processes to improve efficiency and effectiveness.
- Assess current state processes against desired outcomes, identifying gaps and opportunities for improvement.
- Create detailed business cases that define project goals, key performance indicators (KPIs), and deliverables aligned with strategic business objectives.
- Gather, document, and validate business requirements to align with project objectives.
- Support the implementation of new processes by developing training materials and supporting users in adopting changes.
- Develop clear and comprehensive SOPs to support the implementation of new processes.
- Lead and facilitate workshops with key stakeholders to capture requirements and ensure alignment on project goals.
- Collaborate with QA teams during the testing phase to ensure requirements are met, and provide validation support for any changes.

**Qualifications**
- 4-5 years of experience as a Business Analyst in process design.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proven experience writing business case requirements and SOPs.
- Excellent communication and presentation skills
- Strong workshop facilitation skills.
- Nice to have: experience in Identity and Access Management or cybersecurity domain
- Ability to work onsite one day a week

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday

**Experience**:

- Analyse d'affaires: 4 years (required)

**Language**:

- Anglais (required)

Work Location: In person


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