Service Operations Co-ordinator

2 months ago


Waterdown, Canada L3Harris Technologies Full time

**Service Operations Coordinator - 20 Month Contract Opportunity**

Ref# 16602

Waterdown, Ontario

**Primary Responsibilities**
- Assist in the management and coordination of the end to end activities of the repair and upgrade process, to ensure successful completion and return of the customer’s product.
- Communicate to the internal Customer Service team, on a regular basis the status of the service event actions including issues impacting delivery as promised and/or contracted.
- Resolve and escalate issues impacting on time deliveries and revenue recognition
- Participate in the maintenance of a capacity plan and repair schedule for the Service Centers
- Facilitate regular meetings with Service Centers and the internal teams to ensure customer and revenue commitments are being met
- Track and communicate due in Returned Material Authorization (RMA) to the Service Center and Materials team. Pre-stage material and resources to meet customer commitments
- Ensure repair data is complete and accurate in the ERP system
- Update entries into U.S Government IUID registration site
- Report Service Center RTAT overall and Customer experience RTAT
- Track data accuracy and provide feedback to Service Providers and WSC Management Team
- Monitor, validate, and report on data accuracy and support provided

**Required Capabilities**
- Team player attitude with a high sense of urgency to respond to time-sensitive issues
- Strong oral and written communication skills
- Solid analytical and problem solving skills with strong attention to detail
- Proficient in prioritizing workload with organization and time management skills
- Competent user of Microsoft Office tools with an emphasis on Word, Excel and PowerPoint
- Able to grow within a fast paced environment
- Action oriented/results driven attitude

**Desired Education and Experiences**
- Must be eligible to meet requirements for Controlled Goods Program (CGP)
- Three (3) years experience in an Customer Administration or Repair Management environment
- College Diploma (or equivalent experience
- Knowledge of repair scheduling and capacity planning
- Experience with Export Controls, ITAR and controlled goods a plus
- Knowledge of ISO9000/AS9100 standards is an asset


  • Co

    6 months ago


    Waterdown, Canada Jarlette Full time

    Co-Director of Care (RN) Alexander Place 329 Parkside Drive, Waterdown, Ontario Join our team as the CO Director of Resident Care (RN)! Permanent full-time opportunity Under the direction of the Administrator, the Co-Director of Resident Care is responsible and accountable for ensuring the provision of optimum care to promote the well being of each...

  • Co

    6 months ago


    Waterdown, Canada Jarlette Full time

    Co-Director of Care (RN) Alexander Place 329 Parkside Drive, Waterdown, Ontario Join our team as the CO Director of Resident Care (RN)! Full-time Permanent Opportunity available Under the direction of the Administrator, the Co-Director of Resident Care (RN) is responsible and accountable for ensuring the provision of optimum care to promote the well being...


  • Waterdown, Canada MAGNOLIA DENTAL Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Arrange and co-ordinate seminars, conferences, etc. - Record and prepare minutes of meetings, seminars and conferences - Determine and establish office procedures and routines - Answer telephone and relay telephone calls and messages - Answer electronic enquiries - Compile...


  • Waterdown, Canada McBurl Corp Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Hire food service staff - Address customers' complaints or concerns - Maintain records of stock, repairs, sales and wastage -...


  • Waterdown, Canada Symposium, Waterdown Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate and order ingredients and supplies - Hire food service...


  • Waterdown, Canada 2206590 Ontario INC (Little Caesars Waterdown) Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate and order ingredients and supplies - Hire food service staff - Ensure...


  • Waterdown, Canada 2206590 Ontario INC (Little Caesars Waterdown) Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate ingredient and supplies required for meal preparation - Hire food...


  • Waterdown, Canada Petro-CanadaA&W Fast Food Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Fast food outlet or concession - Restaurant **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety...

  • Administrative Officer

    5 months ago


    Waterdown, Canada VoltTower Services Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of establishment - Administer policies and procedures related to the release of records in processing requests under government...


  • Waterdown, Canada Petro-CanadaA&W Fast Food Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Fast food outlet or concession - Restaurant **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety...


  • Waterdown, Canada Pizza By Johnny Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Restaurant **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate and order ingredients...


  • Waterdown, Canada PAPA ROBISON PIZZA INC Full time

    Education: No degree, certificate or diploma - Experience: 1 to less than 7 months **Work setting**: - Restaurant **Tasks**: - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate and order ingredients and supplies - Ensure food service and quality control -...

  • Administrative Officer

    5 months ago


    Waterdown, Canada Design House Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Review, evaluate and implement new administrative procedures - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out...


  • Waterdown, Canada Bar Burrito Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Food service establishment **Tasks**: - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate ingredient and supplies required for meal preparation -...

  • Cook

    2 months ago


    Waterdown, Canada Symposium, Waterdown Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Tasks**: - Co-ordinate special events - Requisition food and kitchen supplies - Prepare and cook complete meals or individual dishes and foods - Inspect kitchens and food service areas - Train staff in preparation, cooking and handling of food - Order supplies...


  • Waterdown, Canada Bkz Reno’s Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Tasks**: - Estimate costs and materials - Oversee apprenticeship training - Recruit and hire workers and carry out related staffing actions - Co-ordinate and schedule activities - Co-ordinate work activities with other project supervisors or managers -...

  • Co-director of Care

    5 months ago


    Waterdown, Canada Jarlette Full time

    Alexander Place 329 Parkside Drive, Waterdown, Ontario Join our team as the CO Director of Resident Care (RPN)! Permanent Full-Time Opportunity Under the direction of the Administrator, the Co-Director of Resident Care (RPN) is responsible and accountable for ensuring the provision of optimum care to promote the well being of each individual resident....

  • Client Service Clerk

    5 months ago


    Waterdown, Canada Ewyn Studios of Waterdown Full time

    Work Term: Permanent - Work Language: English - Hours: 24 to 44 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Urban area - Business sector - Weight loss clinic - Retail business - Health studio - Private company, corporation or industry **Tasks**: - Answer inquiries...

  • Dog Groomer

    6 months ago


    Waterdown, Canada Underdog & Co. Full time

    Boutique grooming shop in the heart of Waterdown village is looking for a full time groomer. Underdog & Co. is a one-on-one grooming shop with a primary focus on pets’ experiences. We are a quality over quantity grooming shop. The shop is an inclusive space, with zero tolerance for racism, homophobia, transphobia or any sort of bigotry. We are not looking...

  • Dog Groomer

    6 months ago


    Waterdown, Canada Underdog & Co. Full time

    Boutique grooming shop in the heart of Waterdown village is looking for a full time groomer. Underdog & Co. is a one-on-one grooming shop with a primary focus on pets’ experiences. We are a quality over quantity grooming shop. The shop is an inclusive space, with zero tolerance for racism, homophobia, transphobia or any sort of bigotry. We are not looking...