Custom Solutions Integration Specialist

6 months ago

Montréal, Canada ShapeShift 3D Full time

**TASKS AND RESPONSIBILITIES**
- Work with and aid end users and provide technical support to ensure smooth adoption;
- Develop and optimize software products according to business requirements and ensure achievement of results;
- Coordinate with departments and prepare technical reports, training materials and documentation for end users.
- Assist Customer Success to provide operational and end user support;
- Coordinate with software development team and Head of Custom Solutions to assist end users and stakeholders to determine and implement required software improvement; Collaborate with developers and vendors to align core software development with end-user needs and ensure achievement of all business objectives;

**REQUIREMENTS**
- Bachelor’s degree in engineering, computer science, mathematics or equivalent experience;
- Great inter
- and multidisciplinary skills: ability to understand and consider information from various fields during development;
- Proven ability to handle many projects simultaneously and to meet deadlines;
- Experience interfacing with clients (sales, support, etc.) and managing projects;
- Coding experience and interest for software-based technology;
- Excels at problem-solving;
- Excellent written and oral communication skills;
- Bilingualism (French and English);
- Demonstrates resourcefulness, creativity, initiative, perseverance, and adaptability; CAD software, 3D printing, biomechanics and algorithms knowledge are assets.

**WORKING CONDITIONS**
- Full time job offer;
- Salary determined based on experience;
- Remote work with access to an office;
- Flexible schedule;
- Stimulating and inclusive work environment;
- A work environment that favours agility, teamwork and result-driven methods;
- A stimulating career opportunity in a fast-paced & high-growth environment;
- Values based team where innovation, diversity, sustainability, customer-centric, integrity, and winning guide how we work, connect, and celebrate.

**ABOUT TOOLKIT 3D**

Toolkit 3D creates a future where health and wellness are accessible by enabling businesses to deliver life-changing products, at low cost and large scale through mass customization. We achieve this through a digital platform that disrupts and revolutionizes traditional manufacturing at scale, delivering unmatched customer experiences and enabling exponential business growth.

We are committed to providing a healthy and welcoming work environment where individual differences are recognized and respected in order to allow employees to develop to the best of their abilities and to benefit from each person's skills and strengths.

**HOW TO APPLY**
- Ethnicity_
- Age_
- Beliefs_
- Pregnancy_
- Sex_
- Sexual Orientation_
- Disability_
- Gender Identity_
- Gender Expression_
- National Origin_
- Genetic Information_
- Veteran Status_
- Marital Status_
- Prior Protected Activity_

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