Property Maintenance Investigator

3 weeks ago

Hamilton, Canada City of Hamilton Full time

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

**JOB ID #: 21435**

**Property Maintenance Investigator**
Public Works
Corporate Facilities & Energy Management
71 Main Street West, Hamilton

NUMBER OF VACANCIES: 1 Full-Time Temporary

UNION/NON-UNION: CUPE Local 5167 Outside

HOURS Of WORK: 40.00 per week
- GRADE: H
- SALARY/HOUR: $35.369 - $38.445 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Temporary up to 6 months

Job Description ID #: 775

**SUMMARY** **OF DUTIES**

Reporting to the Manager, Facilities Planning & Business Solutions (or designate) the Investigator(s) will respond to inquiries and complaints requiring field and facility investigation. The Investigator(s) will follow up with Contractors, Staff, Constituents, Counsellors, etc. to address property issues through direct resolution working with Contractors, work order generation and performing minor repairs.

**GENERAL** **DUTIES**

The position will investigate and respond to inquiries, complaints/claims related to the delivery of the Facility Operations and Maintenance for the Civic Properties Portfolio involving the following actions:

- Receive inquiries, investigate and rectify issues with respect to Civic Properties and other City owned properties.
- Maintain accurate daily logs and records of proactive site visits, track and log information pertaining time allocation at individual sites and report on condition of properties.
- Liaise with the general public, various internal departments, outside agencies, ward Councillor’s office and staff.
- Review site conditions and make the initial assessments. Cost estimates and makes recommendations to the Manager or designate on remedial actions to be taken regarding sites issues.
- Write detailed reports, maintain records, and site conditions.
- Investigate and recommend appropriate corrective actions to the Manager for remediation.
- Uses Archibus to maintain and retrieve operational and maintenance records and data.
- Maintain accurate list of properties owned and status of acquisition/disposition

Drive a City owned service vehicle and performs activities that maybe required in support operation or direct response to complaint resolution, as appropriate. Abides by all City policies pertaining to use of City issued vehicles.

Wear City issued uniform and maintains neat tidy, professional appearance.

Request and receive underground locates from the various utilities as it relates to demolitions and other aspects in Facilities and Civic Properties.

Co-ordinate and oversee Contractor while performing work requests.

Respond to vacant Civic Properties that have been compromised through break-ins, vagrants living in properties and initiates remedial repairs.

Work in accordance with the provisions of applicable Health and Safety legislation and the City of Hamilton Corporate and Departmental Policies and Procedures related to Occupational Health and Safety.

Perform other duties as assigned which are related to the responsibilities of Facilities Planning & Business Solutions section responsibilities.

**QUALIFICATIONS**
- Must have a thorough understanding and knowledge to represent the service levels provided by the Facilities Management with relation to complaint and enquiry investigations and response.
- Able to demonstrate knowledge and understanding of operations and service levels provided by the Operations, Facilities and Maintenance with relation to complaint and investigations and response obtained by a previous background and work experience in Facility Operations and Management.
- Demonstrated knowledge of general Operations and Maintenance practices and techniques and all relevant workplace Health and Safety regulations and requirements.
- Previous experience in general Facility Management practices and techniques relevant to Operations and Maintenance and services. Knowledge of relevant workplace Health and Safety regulations and requirements applicable to Operations and Maintenance.
- Ability to read and understand blue prints and construction drawings.
- Working knowledge of Facility Maintenance programs and related activities such as:

- General Maintenance
- Information and record tracking in relationship to risk management
- Monthly Fire and Workplace inspections
- Proactive site conditions inspections
- Oversee Prope

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