Assistant Property Manager

3 months ago

Hamilton, Canada Drake Property Management Full time

**Assistant Property Manager**

Full-Time Permanent

Hamilton, Ontario

At Drake Property Management, we believe our employees and residents are at the heart of what makes our residential communities great places to live. Every day, we have the privilege of making a positive impact on people’s homes and communities—a responsibility we take seriously. Our growth and success are driven by the contributions of our team members, and we’re looking for an experienced, team-oriented individual to join us in further developing our portfolio.

**Position Overview**:
We are currently seeking a dedicated and detail-oriented Assistant Property Manager to support our property operations in Hamilton. Reporting directly to the Director of Operations and Property Manager, you will play a crucial role in ensuring the effective and efficient management of our residential communities. Your responsibilities will include marketing & leasing, property maintenance, financial operations, and resident relations. As an Assistant Property Manager, you will also serve as a brand ambassador, ensuring high levels of service and satisfaction for our residents, team members, and partners.

**Responsibilities**

**Leasing & Marketing**
- Collaborate with the Centralized Leasing team to oversee and participate in the full leasing process, providing training and support as needed.
- Maintain comprehensive knowledge of property features, including suite availability, common areas, and amenities, acting as a resource for internal teams.
- Manage the renewal process and retention program to maximize resident satisfaction and retention.
- Contribute to the development and execution of property marketing and leasing plans, ensuring they align with Key Performance Indicators (KPIs) and budgetary goals.
- Conduct regular market surveys, analyze competition, and identify market trends to inform pricing strategies and recommendations.
- Provide feedback to the Property Manager and Director of Operations regarding rental rates, promotions, and market conditions to optimize revenue

**Operations & Management**
- Ensure all property management policies, procedures, and operations meet Drake’s standards.
- Oversee the issuance of notices, including Violation Notices, Notices to End Tenancy, Notices to Enter, and Renewal Notices.
- Ensure compliance with privacy regulations and standards.
- Review monthly financial reports, including variance analysis, using Yardi Voyager.
- Manage day-to-day purchasing and contract management activities.
- Motivate, train, supervise, and coach community team members.
- Oversee rent collection, monitor aged receivables, and assist with the collection of delinquent rents.
- Supervise Maintenance Technicians and Mobile Superintendents to ensure efficient work order management and team guidance.
- Actively participate in capital projects, including renovation programs, to enhance property value and resident experience.

**Customer Service / Resident Relations**
- Handle resident inquiries, feedback, complaints, or concerns professionally and courteously.
- Maintain strong resident relations through regular contact and proactive attention to resident needs.
- Foster a culture of exceptional customer service among all team members.
- Promote the use of Rent Café Resident Portal technology to enhance resident engagement

**Maintenance & Health and Safety**
- Actively monitor deficiencies in suites and common areas and produce work orders as required
- Conduct annual, periodic and pre-move-out suite inspections and coordinate maintenance required as appropriate.
- Ensure an adequate inventory of ready suites.
- Maintain and ensure compliance with fire safety plans and other emergency procedures.
- Assist with Emergency after hour calls.
- Other project-based assignments within the scope of the job as requested by management.

**Experience and Qualifications**
- 2-4 years of experience in Property Management, Hospitality, or related industries. Post-secondary education in Property Management or related fields is an asset.
- Strong verbal and written communication skills, with the ability to engage effectively with tenants and team members.
- Client-focused relationship management skills.
- Self-motivated with superior conflict resolution abilities.
- Exceptional customer service skills with a passion for excellence.
- Strong attention to detail, problem-solving skills, and the ability to multitask and work under pressure.
- Team-oriented with a positive attitude and flexibility to meet job demands.
- Knowledge of the Residential Tenancies Act (RTA), Fire Codes, Building Codes, and Landlord and Tenant Board (LTB) proceedings is an asset.
- Ability to work flexible hours, including responding to communications outside of normal business hours.
- Familiarity with smartphone and tablet technology.
- Valid driver’s license and access to a reliable vehicle.

**How We Work**

At Drake Property Management, we foster a culture

  • Property Manager

    2 months ago

    Hamilton, Canada Wolverine Property Management Limited Full time

    **JOB DESCRIPTION** **Job Title**:Property Manager **Reports to **Operations Manager, President **Level**: Mid-Level, non-management **Location**: Mainly the Hamilton area, occasionally in Waterloo Region, working from home **Position Overview**: As a self-motivated and prudent property management professional you will be responsible for assisting...

  • Assistant Property Manager

    6 months ago

    Hamilton, Canada Realstar Full time

    We are currently seeking an Assistant Property Manager to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every second weekend and on-call some evenings. What we offer to employees - Competitive salary - Shared rent-free, two-bedroom apartment - Employer paid benefits - Quarterly...

  • Assistant Property Manager

    5 months ago

    Hamilton, Canada Realstar Management Full time

    We are currently seeking an Assistant Property Manager to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every second weekend and on-call some evenings. **What we offer to employees** - Competitive salary - Shared rent-free, two-bedroom apartment - Employer paid benefits - Quarterly...

  • Assistant Property Manager

    6 months ago

    Hamilton, Canada Realstar Full time

    We are currently seeking an Assistant Property Manager to live and work at one of our properties in Hamilton. This position would require you to live on-site and work four weekdays each week, every second weekend and on-call some evenings. This position would require you to live onsite. What we offer to employees - Competitive salary - Shared rent-free,...

  • Assistant Property Manager

    6 months ago

    Hamilton, Canada Realstar Management Full time

    We are currently seeking an Assistant Property Manager to live and work at one of our properties in Hamilton. This position would require you to live on-site and work four weekdays each week, every second weekend and on-call some evenings. **This position would require you to live onsite.** **What we offer to employees** - Competitive salary - Shared...

  • Property Management

    2 months ago

    Hamilton, Canada InterRent REIT Full time

    The Opportunity As Assistant Property Manager, you are responsible for managing the day to day operations of a property or properties owned and/or managed by InterRent REIT. You will be coaching and supporting the site staff on a daily basis and learning how to build a strong team. **Responsibilities will include the following, at a minimum**: - Hiring,...

  • Property Management/ Leasing Agent

    2 months ago

    Hamilton, Canada Endless Property holdings Full time

    We're growing!! Property management / leasing agent Looking at taking someone on who can help with Showings, property management and basic repairs and maintenance Daily task to include, lawn mowing, snow shoveling, laying salt in winter, showing units to prospect tenants, posting rental adds, collecting rent, repairing small things such as leaky faucets,...

  • Property Coordinator

    2 months ago

    Hamilton, Canada Precision Property Management Full time

    I**mmediate opening.** Working in property management is a secure, stable, challenging, and rewarding career for individuals who like to work hard, keep busy, and solve people's problems. **Job Details**: - The Property Coordinator plays a vital role in the day-to-day management of a housing community including providing kind and courteous services to...

  • Property Coordinator

    6 months ago

    Hamilton, Canada Precision Property Management Full time

    **Immediate opening.** Working in property management is a secure, stable, challenging, and rewarding career for individuals who like to work hard, keep busy, and solve people's problems. **Job Details**: - The Property Coordinator plays a vital role in the day-to-day management of a housing community including providing kind and courteous services to...

  • Full Time Residential Property Administrator

    3 months ago

    Hamilton, Canada DMS PROPERTY MANAGEMENT Full time

    The DMS Group is seeking a full time **Residential Property Administrator **to join our team. The Property Administrator works under the direction of the Property Manager to oversee the administrative and maintenance operations of a particular portfolio/development. They will be responsible for meeting all contractual obligations and deliverables as well as...

  • Full Time Residential Property Administrator

    5 months ago

    Hamilton, Canada DMS PROPERTY MANAGEMENT Full time

    The DMS Group is seeking a full time **Residential Property Administrator **to join our team. The Property Administrator works under the direction of the Property Manager to oversee the administrative and maintenance operations of a particular portfolio/development. They will be responsible for meeting all contractual obligations and deliverables as well as...

  • Maintenance Technician

    5 months ago

    Hamilton, Canada Grow Ontario Property Management Full time

    **Please note this role requires emergency on-call hours as needed.** We are a growing and entrepreneurial property management group, looking for an **experienced maintenance and groundskeeping technician** for our portfolio of properties. This is a role for a hard working individual who takes pride in their work and brings a positive attitude to the work...

  • Property Manager

    6 months ago

    Hamilton, Canada Core Urban Inc. Full time

    Hamilton has long been a city known for heavy industry, hard work, and unwavering determination. Building on that heritage, we develop buildings with an eye to the future. We create unique spaces and revitalize overlooked properties; transforming our city one brick at a time. Core Urban is looking to hire a property manager to assist us with the...

  • Property Maintenance Technician

    1 month ago

    Hamilton, Canada Gorilla Property Services - Hamilton Full time

    Gorilla Property Services Hamilton is seeking an energetic, professional, and hardworking Property Maintenance Technician to join our team. You will perform a wide range of exterior cleaning and maintenance services for residential and commercial clients, including pressure washing, window cleaning, gutter cleaning, graffiti removal, and snow/ice...

  • Full Time Residential Property Administrator, 3 Yrs

    6 months ago

    Hamilton, Canada DMS PROPERTY MANAGEMENT Full time

    The DMS Group is seeking a full time **Residential Property Administrator **to join our team. The Property Administrator works under the direction of the Property Manager to oversee the administrative and maintenance operations of a particular portfolio/development. They will be responsible for meeting all contractual obligations and deliverables as well as...

  • Part Time Property Administrator

    3 months ago

    Hamilton, Canada Precision Property Management Full time

    I**mmediate opening.** **Part-time role - 16 hrs./week** Working in property management is a secure, stable, challenging and rewarding career for individuals who like to work hard, keep busy, and solve problems. The **Property Administrator **plays a vital role in the day-to-day management of a housing community including providing kind and courteous...

  • Executive Assistant and Property Manager

    6 months ago

    Hamilton, Canada Morison Insurance Brokers Inc. Full time

    **Executive Assistant and Property Manager **Location: Hamilton, Ontario** At Morison Insurance, our Team shapes who we are and the excellent service we provide our customers. We are a values-based company, which means all of our decisions and day-to-day operations are based on our 5 core values: GO BEYOND, EVOLVE, OWN IT, OUR PROMISE, UNIFIED. We are...

  • Accountant Specialist

    1 week ago

    Hamilton, Ontario, Canada HYGGE PROPERTY MANAGEMENT INC Full time

    About the JobWe are seeking a skilled Accountant Specialist to join our team at HYGGE PROPERTY MANAGEMENT INC. In this role, you will be responsible for managing financial records, preparing tax returns, and maintaining general ledgers and financial statements.

  • Property Manager

    5 months ago

    Hamilton, Canada Victoria Park Community Homes Full time

    **About VPCH** Incorporated in 1974, Victoria Park Community Homes is one of the oldest and largest private non-profit housing corporations in the Province of Ontario. Our portfolio that we own and manage has grown to over 3,122 apartments, townhouses, and single-family homes located across Southern Ontario. We pride ourselves on providing outstanding...

  • Property Assistant

    5 months ago

    Hamilton, Canada Public Storage Canada Full time

    _**Experience a Challenging and Rewarding Opportunity**_ **We are looking to hire applicants who enjoy working in a challenging environment to oversee all aspects of a self-storage facility.** **Qualifications** - Outgoing, customer oriented professional - Willing and able to perform cleaning duties and work outdoors. - A self-starter who can work with...