Client Service Consultant

2 months ago

Mississauga, Canada SS&C Full time

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Client Support Consultant

Location(s): Mississauga, ON

Get To Know The Team:
SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, integrity, and innovation to name a few. We are a fast-paced environment, who promote flexibility, authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.

SSCNet, a product in the Financial Markets Group of SS&C is seeking an experienced client services professional to support our electronic post trade solutions for financial industry participants: Custody Banks, Brokers, and Investment Managers. We have an existing global business that provides end to end communication solutions including our proprietary SSCNet system, as well as interfaces to various industry standard networks.

Why You Will Love It Here
- Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
- Your Future: RRSP Matching Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customized, including SS&C Learning Institute
- Extra Perks: Discounts on fitness clubs, travel and more

What You Will Get To Do:

- Provide day to day client support to existing and new SSCNet Clients
- Provide SSCNet training to clients
- Assist Implementation and Migration group when required
- Liaise with ITS and Development teams
- Assist Product Management group when required
- Participate in after hours on-call rotation schedule once training cycle is completed.; and
- Such other activities as you may be assigned by your immediate Manager, or other SS&C Managers or Directors.

What You Will Bring:

- BS or BA or college equivalent is required.
- Successful completion of the Canadian Securities Course is a definite asset.
- Experience in the financial industry is preferred, with post trade environment experience a plus
- Computer proficiency in MS Office
- Experience in a client support capacity.
- Must be analytical and have solid problem-solving skills.
- Ability to work in a dynamic environment.
- Excellent written and verbal communication skills.


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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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