Project Manager

2 weeks ago

KitchenerWaterloo, Canada LifeLearn Inc Full time

Project Manager

**Reports To**

Director of Agency Operations

**Job Summary**

The Project Manager, under the direction of the Vice President of Operations will oversee the implementation of a new project management and resource planning tool. Once implemented, this role will lead a variety of projects through the project management platform and will also develop and maintain constructive working relationships with both internal and external stakeholders, including executive, corporate staff, management, employees, business, and community partners. You will support members of the team to provide project management leadership (concept to completion) by fully leading the mechanisms which ensure successful project outcomes.

**Job Duties**
- Lead project teams from ideation through to completion
- Oversee the implementation of a new project management and resource planning tool, review documented requirements, and ensure implementation meets overall business needs
- Deliver projects on time, scope, cost, and quality via standard project management methodologies
- Develop project documentation including project charters, plans, schedules, project updates, etc.
- Track project progress through project management and ERP tools to proactively identify and communicate project status, issues, and risks to stakeholders.
- Identify and liaise with stakeholders and Subject Matter Experts to understand and communicate requirements and manage all requirements accordingly to ensure they are met.
- Establish and maintain relationships with third parties/vendors
- Manage the relationship with stakeholders and vendor partner
- Coordinate and Deliver training and education materials to support seamless integration of the project management solutions within the overall technology ecosystem, as required
- Manage and monitor internal and external project resources, together with resource planning on a monthly, quarterly, and annual basis.
- Oversee various projects (both internal and customer facing) to ensure effective milestone planning and timely completion of deliverables
- Work closely with project leads and event managers to manage SOW’s, contract deliverables and timely billing coordination with Project Controller.
- Implement oversight and reporting of customer pass-through funds working closely with Project Controller.
- Carry out change management and control throughout the life of projects
- Provide monthly project reporting to management and finance team as it relates to resource allocations and project profitability.
- Partner and work closely with the Project Controller to manage forecast and projections as it relates to project profitability and inputs to revenue forecasting.
- Review labor absorption and resource allocations with management teams and identify resource gaps
- Lead integration of projects into platform

**Competencies**
- **Teamwork** - Works cooperatively and effectively with others to reach a common goal. Participates actively in group activities fostering a team environment.
- **Project Management** - Accurately estimates duration and level of difficulty of tasks and projects. Sets out goals, objectives, and work plans to complete tasks and projects. Detemines where work needs to be delegated.
- **Decision Making** - Makes concrete, well-informed and thought-out decisions that support the overall organization. Has the ability to make quick, effective decisions even when data and details are limited.
- **Change Management** - Able to identify, implement, and communicate organizational changes successfully to relevant stakeholders.
- **Adaptability** - Adapts and responds to changing conditions, priorities, technologies, and requirements.
- **Attention to Detail** - Attends to details and pursues quality in the accomplishment of tasks, regardless of the volume of duties encountered.
- **Communication** - Expresses and transmits information in a timely manner with consistency and clarity.
- **Continuous Improvement** - Strives to improve job responsibilities through developing skills and increasing knowledge.
- **Judgement** - Ability to use sound reasoning when faced with various issues. Has the ability to make quick, effective decisions.
- **Organization** - Able to create or maintain processes to ensure all relevant information or tools are easily accessible.
- **Ownership**:

- Takes pride in the work that is accomplished and understands the function of tasks within the larger picture of the organization. Ensures deadlines are met and work is completed properly within scope and on or under budget.
- **Problem Solving** - Able to break down a situation into smaller pieces to identify key issues and figure out cause and effect relationships in order to solve. Use logic and analytical methods to come to realistic solution.
- **Resourceful**:

- Responds to difficult situations or workplace requirements by using the available tools and information to support decisions and solutions.
- **Results

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