Experiential Learning Services Administrator
4 weeks ago
**Forbes includes U of G Among Canada’s Best Employers**
**Office, Clerical and Technical**
**Position covered by the Collective Agreement with USW Local 4120**
**Experiential Learning Services Administrator**:
**Experiential Learning Hub**:
**Hiring #: 2023-0207**
Please read the Application Instructions before applying
This position is meant to serve any and all colleges and experiential learning programs and will be required to understand the programs from each area that are supported within the system. They will liaise with a variety of EL Hub stakeholder groups, including external employers and community partners; alumni, students, faculty and staff of all levels.
The EL Services Administrator:
- Is the first point of contact with employers, staff and faculty as it relates to experiential learning support;
- Connects stakeholders to Experience Guelph, an Outcome product by Orbis Communications, providing guidance to ensure that navigating the system and process is as easy and efficient as possible;
- Verifies and enters employment activity records, updating thousands of records with validated hours worked;
- Enters and updates hundreds of course descriptions for all experiential learning courses found in the Experiential Catalogue;
- Acts as the primary administrative support person for all EL activity validators and program coordinators;
- Works closely with the Manager, Experiential Learning Development and Recognition in tracking experiential activities offered through courses, programs and/or clubs;
- Provides program support for on campus employment, Work Study, URA, USRA, and other programs tracked through the system;
- Conducts an audit of existing contacts and student employment and activity records, ensuring all identified reporting data has been entered in compliance with departmental and postal standards;
- Provides vacation and lunch coverage to other members of the Employment Services Team.
Requirements of the position:
- One (1) year Community College program, preferably in Human Resources, Office Administration or a related field, along with at least one (1) year previous experience within a Human Resources/Client Services or Administrative Office, preferably in a post-secondary educational environment. A relevant combination of education and experience may be considered.
- Superior customer service skills;
- Advanced knowledge of Office 365 (including Teams and the MS suite of software (Word, Excel, PowerPoint, etc.));
- Must have a high degree of accuracy and attention to detail along with outstanding written and oral communication skills;
- Essential to have excellent multi-tasking skills while working in an often-stressful environment with competing deadlines;
- Ability to work with employers, students and UofG staff using tact and diplomacy;
- Knowledge of university policies and procedures preferred;
- Experience with an Orbis-based software is an asset.
Position Number 606-005
Classification USW, Local 4120 Salary Band 3
Salary Range $22.25 Minimum
$24.85 Normal Hiring Limit
$30.04 Job Rate
**Posting Date: 2023 04 05**
**Closing Date: 2023 04 12
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