Contact Centre Agent

Job Summary As a Porter Contact Centre Supervisor, you will play a pivotal role in leading our Contact Center team towards a digital-first and customer self-service approach. Reporting to the Manager, Contact Centre, your responsibilities will encompass remote agent floor and scheduling management, workflow distribution, agent responsiveness, quality...

Job Summary: Are you able to expertly manage a customer-focused contact centre, offering service across multiple channels while maintaining amazing employee engagement? Do you have an unwavering positive attitude? Are you familiar with how to manage a virtual customer service team? Do you know how to influence without direct authority? Are you effective at...

Job Summary Are you able to expertly manage a customer-focused contact centre, offering service across multiple channels while maintaining amazing employee engagement? Do you have an unwavering positive attitude? Are you familiar with how to manage a virtual customer service team? Do you know how to influence without direct authority? Are you effective at...

**Company Bio** Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If...

Union: Non-Union - Job Number: J0424-0664 - Job Title: Director, Contact Centre - Job Type: Permanent Full Time - City, Province, Country: Toronto, Ontario, Canada - Job Location: Toronto - Job Category: Executive - Job Classification: M4 - Role Designation:- Open Positions: 1 - Posting Date: April 16, 2024 - Closing Date: April 24, 2024 - Salary:...

Gyro Group is currently seeking a dedicated **Call Centre Agent(BDC) **to become a valuable part of our team! The **Call Centre Agent** acts as the primary point of contact and representative for our dealers in the Toronto area. They act as a connection point between the customer and the sales department, taking charge of inbound business opportunities and...

Call Centre Requires Full & Part Time Call Centre Agent(s) to: Provide courteous, prompt, and professional service to customers over the phone with the goal of resolving customer questions and concerns during the first contact. Work with other customer service representatives in a team-oriented environment. Follow up with customers to identify and support...

Job Summary: We are seeking highly motivated and enthusiastic Call Centre Agents to join our Porter team. This is a fully remote/working from home role (in Canada) and you will be responsible for handling inbound calls, answering customer inquiries, resolving complaints, and providing excellent customer service to our clients. As a Call Centre Agent, you...

Job Summary: We are seeking highly motivated and enthusiastic Call Centre Agents to join our Porter team. This is a fully remote/working from home role (in Canada) and you will be responsible for handling inbound calls, answering customer inquiries, resolving complaints, and providing excellent customer service to our clients. As a Call Centre Agent, you...

The **Call Centre Agent** acts as the primary point of contact and representative for our dealers in the Toronto area. They act as a connection point between the customer and the sales department, taking charge of inbound business opportunities and promoting conversions into qualified appointments. **MAIN DUTIES AND RESPONSIBILITIES**: - Assist customers...

Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...

Gyro Group is currently seeking a dedicated **Business Development Coordinator /Call Centre Agent **to become a valuable part of our team! The **Business Development Coordinator (BDC) ** acts as the primary point of contact and representative for our dealers in the Toronto area. They act as a connection point between the customer and the sales department,...

Hourly Rate: $17.12- Check out the YMCA’s total compensation package! Location: Hybrid position-Contact Centre - 90 Eglinton Avenue East Toronto Work Hours: Upto 37.5 hours/week Employment Type: Part Time Hourly Contract Number of Vacancies: Multiple Anticipated Start Date: January 15, 2023 Deadline to Apply: December 15, 2023 **Be the Spark!** Join...

**Purpose**: The University Services Centre (USC) plays a critical role in ensuring York University's commitment to Service Excellence. The USC brings together talent and expertise from across administration functions internal and external to York, into one customer-focused service delivery entity. The USC focuses on developing and delivering services to...

The Travel Corporation is an industry leader, and career opportunities at The Travel Corporation are as diverse as the travel experiences we offer. Our teams, our family, is absolutely our greatest asset. Working with a collaborative team spirit, we are dedicated to providing exceptional service to our customers. The Travel Corporation offers employees a...

Gyro Group is currently seeking a dedicated **Business Development Coordinator /Call Centre Agent **to become a valuable part of our team! The **Business Development Coordinator (BDC) ** acts as the primary point of contact and representative for our dealers in the Toronto area. They act as a connection point between the customer and the sales department,...

Job ID : 7234 Category : Sonnet Insurance Brand : Sonnet Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Toronto, Canada Posting Range : $97,000 - $178,800 Sonnet is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance...

The Travel Corporation is an industry leader, and career opportunities at The Travel Corporation are as diverse as the travel experiences we offer. Our teams, our family, is absolutely our greatest asset. Working with a collaborative team spirit, we are dedicated to providing exceptional service to our customers. The Travel Corporation offers employees a...

Based at Tiffany flagship Toronto Store on Bloor, the **Client Advisor, Contact Center **holds the critical position of embodying the Tiffany brand in each and every client interaction. The Contact Centre Client Advisor is responsible for delivering luxury best-in-class client experience across multiple contact channels by listening to each client’s...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...