Director, Contact Centre

Job Summary Are you able to expertly manage a customer-focused contact centre, offering service across multiple channels while maintaining amazing employee engagement? Do you have an unwavering positive attitude? Are you familiar with how to manage a virtual customer service team? Do you know how to influence without direct authority? Are you effective at...

The AGCO's Contact Centre is a fast pace, omni-channel, and high profile organization that is committed to service excellence. The Contact Centre requires a high performing, innovative, customer centric and experienced leader to fill the role of Manager, Contact Centre. Working within a changing work environment, you will lead a high performing,...

The Contact Centre Specialist will be responsible for executing the activities and tasks for change/project requests for the contact centre products and solutions. The Contact Centre Specialist will execute project activities and tasks following standard project methodology, ensuring all project activities are completed on time and within scope, including...

Job Summary As a Porter Contact Centre Supervisor, you will play a pivotal role in leading our Contact Center team towards a digital-first and customer self-service approach. Reporting to the Manager, Contact Centre, your responsibilities will encompass remote agent floor and scheduling management, workflow distribution, agent responsiveness, quality...

**Position Title**: Team Supervisor, Contact Centre **Term**: 2 Permanent, Full-Time **Division/Branch**: Communications and Service Experience Division / Service Strategy and Experience Branch **Application Deadline**: November 23, 2023 **Level**: Level 9 **Salary Range**: Min: $71,499 to Max: $89,375 **Work Location**: Head Office, Toronto, ON;...

The **Alcohol and Gaming Commission of Ontario (AGCO)** is a regulatory agency that reports to the Ministry of the Attorney General. The AGCO is responsible for regulating the alcohol, gaming, horseracing, and private cannabis retail sectors in Ontario, in accordance with the principles of honesty and integrity, and in the public interest. The AGCO's...

The Travel Corporation is an industry leader, and career opportunities at The Travel Corporation are as diverse as the travel experiences we offer. Our teams, our family, is absolutely our greatest asset. Working with a collaborative team spirit, we are dedicated to providing exceptional service to our customers. The Travel Corporation offers employees a...

The Travel Corporation is an industry leader, and career opportunities at The Travel Corporation are as diverse as the travel experiences we offer. Our teams, our family, is absolutely our greatest asset. Working with a collaborative team spirit, we are dedicated to providing exceptional service to our customers. The Travel Corporation offers employees a...

**CLOSING**:Open until filled. *** **Land**_ _**Acknowledgement** - George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other._ **Equity...

The Alcohol and Gaming Commission of Ontario (AGCO) is responsible for regulating the alcohol, gaming, horse racing and private cannabis retail sectors in Ontario, in accordance with the principles of honesty and integrity, and in the public interest. The Service Strategy and Experience Branch requires an experienced **Knowledge Management Specialist** to...

Atwell Centre is a Christian organization and Pregnancy Care Centre with two locations. Our corporate office is located downtown Hamilton and our satellite office downtown Oakville. We provide education and caring support and give practical assistance to women and their partners as they face important decisions about their unplanned pregnancies and sexual...

Atwell Centre is a Christian organization and Pregnancy Care Centre with two locations. Our corporate office is located downtown Hamilton and our satellite office downtown Oakville. We provide education and caring support and give practical assistance to women and their partners as they face important decisions about their unplanned pregnancies and sexual...

Atwell Centre is a Christian organization and Pregnancy Care Centre with two locations. Our corporate office is located downtown Hamilton and our satellite office downtown Oakville. We provide education and caring support and give practical assistance to women and their partners as they face important decisions about their unplanned pregnancies and sexual...

Atwell Centre is a Christian organization and Pregnancy Care Centre with two locations. Our corporate office is located downtown Hamilton and our satellite office downtown Oakville. We provide education and caring support and give practical assistance to women and their partners as they face important decisions about their unplanned pregnancies and sexual...

Scientific Director, The Krembil Centre for Neuroinformatics Centre for Addiction and Mental Health With a dedicated staff of more than 4,000 physicians, clinicians, researchers, educators and support staff, CAMH offers outstanding clinical care to more than 38,000 patients each year. The organization conducts groundbreaking research, provides expert...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

The Travel Corporation is an industry leader, and career opportunities at The Travel Corporation are as diverse as the travel experiences we offer. Our teams, our family, is absolutely our greatest asset. Working with a collaborative team spirit, we are dedicated to providing exceptional service to our customers. The Travel Corporation offers employees a...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...