Pharmacy Coordinator

6 months ago


Markham, Canada Bayshore HealthCare Full time

Under the direct supervision of a licensed Pharmacist, the pharmacy coordinator to provide excellent customer service to the patients and interacts with Patient Assistant Programs and other external steak holders.

**DUTIES AND RESPONSIBILITIES**
- Creating patient files in pharmacy software
- Managing site calendars, appointment changes, dispensing and shipping schedules
- Accurately checking delivery address with specialty programs and patients to ensure arrival to the appropriate destination on time
- Patient follow-up calls for outstanding accounts
- Adherence to all relevant guidelines including the established Standard Operation procedures and all applicable regulatory requirements
- Effectively communicate with both external and internal contacts
- Developing and maintaining professional relationships with health care professionals, reimbursement coordinators and infusion clinics.
- Accurate data entry into various systems
- Performs other duties as assigned.

Job Qualification

**Education and Experience**
- A high school diploma or GED
- Typically requires 3+ years of customer service experience

**Other Skills and Abilities**
- Organized and disciplined; strong computer skills



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