Informatica Maintenance and Production Support Lead

3 weeks ago

Halifax, Canada CGI Full time

Essential Duties & Responsibilities
- Research/Correct/Escalate Data Issues within the production environment
- Ensure monitoring and completion of Extract jobs
- Ensure Ad-hoc jobs are appropriately Scheduled
- Assist team with troubleshooting Unix file delivery and ETL file management
- Research/Correct/Escalate/Recover Production Tidal Job Abends
- Implement code fixes for break fix production issues
- Leverage request tracking software to manage daily tasks and work loads
- Work with Development teams to ensure smooth code transitions into production environment
- Provide feedback to DEV team on Warranty issues identified in production
- Support Release cycle process during and off business hours
- Provide rotational off hours on call support and escalation
- Create and maintain support material/ documentation

Experience & Skills
Required
- Bachelor’s degree or College Diploma in a Computer Science related program
- Eight years experience leading Data Warehouse Support Team
- Strong Oracle PL/SQL data querying proficiency
- Strong understanding of Informatica Development (Power Center and Exchange)
- Interpret Unix/Linux Shell Scripts
- Familiarity with use of version control / source code management tools (SVN, Dimensions, etc.)
- Strong attention to detail
- Understands database design
- Good verbal and written communication skills
- Familiar with secure data handling processes and procedures
- Technical writing and documentation
- Ability to lead and work closely with team members & clients
- Ability to manage multiple tasks concurrently

Nice-to-have skills
- Experience in the Health industry a plus
- ETL Architecture and Standards
- Enterprise level scheduler (Preferably Tidal Enterprise Scheduler)
- Enterprise Systems experience, Data Analytics, and Business Intelligence understanding
- LI-MK1

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Your future duties and responsibilities

Required qualifications to be successful in this role

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