Field Service Representative

5 months ago

Richmond, Canada BAXTER Full time

**Vantive: A New Company Built On Our Legacy**

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.**Your Role at Baxter**

The Field Service Representative, with mínimal supervision, inspects, services, repairs, upgrades or installs renal care equipment on which training has been provided. This work is performed in clinics, home patients, hospitals, donor centers or other equipment locations. Extensive travel & All work is performed according to quality and regulatory requirements, as well as quality standards set by Baxter. A FSR may obtain assistance of more qualified personnel to solve extremely difficult or complex problems.

**This role will be based out of Vancouver Island.**

**What you'll be doing**

**Field Service and Support**
- Maintains equipment as assigned within a field territory or provides installation and maintenance support within and outside of the region.
- Manages customer satisfaction by maintaining effective relationships and surpassing customer expectations on service delivery within area of responsibility.
- Performs any other duties or projects as assigned.
- Completes paperwork, documentation and administrative tasks per policy and procedure.
- Work effectively with FS Regional Manager, Field Service Representatives, and other functional areas within the company to enhance business performance and customer experiences.

**What you'll be having**
- Minimum two years of technical college, Bio-Medical field or similar technical degree; or a proven equivalent work experience as a Field Service Engineer
- 3-5 of progressively responsible experience in a service environment, ability to work independently with mínimal supervision is required.
- Must have valid Driver’s license with a clean driving record
- Understanding of Reverse Osmosis and water pretreatment would be an asset
- Develop ability to service Baxter (Renal Care) devices for Hemodialysis, Peritoneal dialysis, CRRT, Water Purification and Therapeutic Apheresis. These include (Pre-Installation and Preventive Maintenance (PMs), Routine Maintenance (RM’s), component replacement and minor cosmetic repairs.
- Delivers and removes products as well as completes functional checks.
- Able to lift heavy equipment and testing apparatus up to 35 kg
- Ability to work effectively with people at all levels of the organization and to represent the organization professionally.
- Maintain accurate inventory of trunk stock
- Develops and maintains good relationships with various levels of internal and external customers.
- Collaborates and communicates effectively with sales, co-workers, other departments, and customers
- Exhibits excellent time management skills. Participates in the on-call rotation to provide 24/7 coverage.
- Warehouse responsibilities may include ensuring all safety, quality & compliance procedures are adhered to for product maintenance and inventory
- Demonstrated ability to self-manage.
- Requires high level of organizational and territory management skills.
- Requires demonstrated written and verbal communication skills.
- Requires consistent performance in the ability to use analytical/logical methods to identify and solve equipment related problems.
- Demonstrated strong people interpersonal skills, relating to a wide variety of people.
- Demonstrated accountability for field service administrative tasks.
- Focuses on entire customer environment and needs to resolve problems.
- Ability to provide equipment overview training to technical staff at customer locations as necessary.
- Ability to travel to installation/upgrade sites for extended periods of time, willingness to work other shifts and overtime as necessary.
- Bilingual (for eastern Canadian market only)
- Working knowledge of Microsoft Office (Word, Excel, Outlook)

**Reasonable Accommodations**

**Recruitment Fraud Notice**

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

136725

  • Field Service Representative

    5 months ago

    Richmond, Canada Anton Paar Canada Full time

    **Location: British Columbia** About Anton Paar Anton Paar is a global leader in the development and manufacturing of high-precision laboratory instruments and process measurement solutions. With a rich history spanning over 100 years, we have established ourselves as a trusted provider of innovative and reliable analytical instruments. Our products are...

  • Field Service Representative

    5 months ago

    Richmond, Canada BAXTER Full time

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Field Sales Representative

    5 months ago

    Richmond Hill, Canada Garage Door Beasts Full time

    Hey! Are you looking for an exciting and challenging opportunity in a fast-paced, and rewarding organization? If so, you could have a future representing Garage Door Beasts. We have positions for full-time Field Sales Representatives available. This is a great opportunity to start building your sales career. **The Opportunity** Garage Door Beasts is one of...

  • Field Service Representative

    4 days ago

    Richmond, Canada HITACHI ENERGY CANADA INC. Full time

    **Description** **General Information**: You will be reporting to the Field Service Manager, PGHV. As the GIS Technical Advisor, you will be responsible for executing service work at customer sites, in accordance with Hitachi Energy and legislative Health and Safety requirements, while ensuring to maintain project schedule and budget, with utmost...

  • Customer Service Representative

    5 months ago

    Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...

  • Customer Service Representative

    5 months ago

    Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...

  • Field Sales Representative

    5 months ago

    Richmond, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: - Field Sales Representative | Leadership Development Program - TTI Canada Inc. | Milwaukee®, RYOBI® - Full-Time | Permanent | Positions Available Nationwide_ TTI is where culture meets opportunity. We are fast paced, highly energetic and we...

  • Field Service Representative

    6 months ago

    Richmond, Canada HITACHI ENERGY CANADA INC. Full time

    Description : General Information: The service representative will be responsible for executing service work at customer sites, delivering according to Hitachi Energy standards while adhering to the Health and Safety requirements, according to the project schedule and budget, with utmost professionalism. Responsibilities : Perform transformer...

  • Residential Customer Service Representative

    6 months ago

    Richmond, Canada Ashton Service Group Full time

    **Compensation & Perks** - Starting hourly wage range of $21-$23, negotiable based on education and experience - Incentive and bonus plans - 2-weeks paid vacation to start - Extended health and dental benefits - 5% RRSP matching available after 1 year of employment - Lunch subsidy - Paid training to support continuous growth and to encourage promotion and...

  • Field Supervisor

    5 months ago

    Richmond, Canada Cleantech Service Group Ltd. Full time

    **ABOUT US** Cleantech Service Group is based in Richmond and provides cleaning and maintenance services to commercial establishments and strata buildings throughout the Lower Mainland. In business since 1996, Cleantech is committed to providing superior, sustainable services to our customers and has seen rapid and continuous growth. **JOB...

  • Field Sales Representative

    4 weeks ago

    Richmond Hill, Canada Pro-Lab Diagnostics Full time

    **Company** Pro-Lab Diagnostics is a leading Canadian medical device manufacturer. Our mission, delivering today and researching for tomorrow is accomplished through extensive onsite research and development, leading to the manufacture of high-quality immunodiagnostic reagents. Our products are designed with precision and care, ensuring safety and efficacy...

  • Field Service Technician

    2 months ago

    Richmond, Canada SECURE Energy Services Inc. Full time

    **About Us** SECURE is a leading Waste Management and Energy Infrastructure business headquartered in Calgary, Alberta. Our extensive infrastructure network located throughout western Canada and North Dakota includes Waste Management Facilities, Industrial Landfills, Pipeline Operations, Metals & Mining, Specialty Chemicals, and Energy Infrastructure...

  • Sales Representative

    3 months ago

    Richmond, Canada Nippon Trends Food Service Canada Full time

    **Job Information** Nippon Trends Food Service Canada, Inc. is one of the leading noodles manufactures in Canada. We are currently looking for someone who is client-focused to be the Sales Representative to support the Sales Team with understanding of both food manufacturing and food industry business. **Position Summary**: The Sales Representative reports...

  • Field Service Technician

    2 months ago

    Richmond, Canada Collins Aerospace Full time

    **Date Posted**: 2024-07-15 **Country**: Canada **Location**: AIC, 6001 Grant McConachie Way, Richmond, British Columbia, V7B 1K3, Canada **Position Role Type**: Unspecified Aircraft connectivity and services are essential to air transportation, critical to flight safety and important to the modern traveler. Through intelligently integrated...

  • Field Sales Manager

    4 weeks ago

    Richmond, British Columbia, Canada GEODIS Full time

    Job DescriptionGEODIS is a leading provider of customized transportation, warehousing, and supply chain solutions. We are seeking a dynamic Field Sales Representative to join our Canada Freight Forwarding team.Key ResponsibilitiesDrive sales growth through prospecting, qualifying, and closing new business in the designated territory.Directly responsible for...

  • Field Service Technician

    2 months ago

    Richmond, British Columbia, Canada Raytheon Technologies Full time

    Job SummaryCollins Aerospace is seeking an experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for managing day-to-day priorities in solving clients VHF/UHF Radio, Telephone, Networking & PC hardware related issues based out of our Richmond, BC office.Key ResponsibilitiesCoordinates, prioritizes and...

  • Field Sales Representative

    2 weeks ago

    Richmond, Canada Just Like Family Home Care Full time

    **Location**: Richmond, Tsawwassen, Ladner, North Delta **Company Overview**: At **Just Like Family**, we are transforming the home care industry in Canada. Our mission is to provide unparalleled support, choice, and peace of mind to our clients and their families. If you're passionate about improving lives, delivering exceptional care, and making a...

  • Customer Service Representative

    5 months ago

    Richmond Hill, Canada SRP Companies Full time

    **Overview** SRP Companies Canada (SRP) is a leading full-service category manager offering a broad selection of convenience, novelty, and point-of-sale products (e.g. sunglasses, electronics, plush, novelty, apparel) to convenience store and hospitality channels. To support future growth, the company is looking to hire a **Customer Service...

  • Field Sales Representative

    5 months ago

    Richmond Hill, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: About TTI Canada TTI is where culture meets opportunity. We are fast paced, highly energetic and we reward innovative thinking. We provide a multifaceted training program and hands-on field experience that will stimulate, challenge, and reward...

  • Customer Service Representative

    3 weeks ago

    Richmond, British Columbia, Canada TRUE WORLD FOODS OF CANADA, INC.ALIMENTS DU MONDE CRAI DU CANADA, INC. Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at TRUE WORLD FOODS OF CANADA, INC./ALIMENTS DU MONDE CRAI DU CANADA, INC.Key ResponsibilitiesProvide exceptional customer service to internal and external customersManage and maintain accurate records and databasesCoordinate travel arrangements and...