Staff Product Manager, App Ecosystems

7 months ago

Vancouver, Canada Clio Full time

-Clio
is more than just a tech company-we are a global leader that is transforming the legal experience for all by
bettering the lives of legal professionals
while
increasing access to justice

Summary:
Summary:
We are seeking a dynamic and experienced Staff Product Manager to lead the development and evolution of our App Ecosystem services and capabilities. As the market leader in legal technology, Clio is committed to delivering world-class solutions that help legal professionals streamline their workflows, enhance collaboration, and provide exceptional client experiences. Our vision is to evolve our App Ecosystem into a full fledged App Marketplace in the coming years.

This role can be performed from one of our Canadian offices in a hybrid setting. Some exceptions may apply.

What you’ll work on:
As the Staff Product Manager for the App Ecosystem at Clio, you will lead the visioning, strategic planning, and roadmap execution of developer-facing solutions to enable the creation of high-quality integrations. You will also oversee user-facing products that facilitate the seamless discovery, evaluation, testing, and implementation of third-party-developed solutions.

Strategic Product Leadership:
- Develop and execute a product vision, strategy and roadmap for the App Ecosystem, aligning with Clio's overarching business objectives and customer needs.- Drive innovation and differentiation through the introduction of new features and enhancements for both Clio users and third-party developers to maintain Clio's position as a market leader.- Work cross-functionally with other product managers, engineers, designers, and stakeholders to deliver high-quality app marketplace and developer-facing products.- In collaboration with Business Development, develop and refine monetization strategies for the App Ecosystem, including managed transactions, paid API capabilities, subscription models, and revenue-sharing arrangements with app developers.

Product Development and Lifecycle Management:
- Oversee the entire product lifecycle from ideation to launch for both developer-facing and user-facing products and features related to third-party developed integrations.- Implement agile methodologies and best practices to optimize product development processes and accelerate time-to-market.- Utilize data analytics and user insights to track key metrics and performance indicators, identifying opportunities for product optimization and continuous improvement.

Stakeholder Engagement:
- Collaborate closely with key stakeholders, including customers and app integrators, to gather insights, feedback, and requirements that inform product development and improvements.- Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones.

Market Analysis and Competitor Research:
- Stay abreast of industry trends, emerging technologies, and competitor offerings to identify opportunities for product innovation and differentiation.- Conduct market analysis and research to inform product roadmaps and strategic decision-making.- Cultivate and maintain relationships with third-party developers within the legal tech community, providing them with the necessary support, documentation, and tools to integrate with Clio's API and contribute to the App Ecosystem.

What you bring:
- Over 6 years of experience in product management roles within the tech industry, with a proven track record of managing and enhancing complex software products or platforms.- Demonstrated experience in managing app marketplaces or similar ecosystems within the tech space.- Proficiency in API concepts and experience working with developers to integrate with APIs.- Strong business acumen with a deep understanding of the legal tech market landscape, competitive dynamics, and regulatory considerations.- Experience conducting user research, gathering feedback, and using data to inform product decisions that enhance the user experience.- Proven ability to lead cross-functional teams and collaborate effectively with stakeholders across product, engineering, design, marketing, and sales teams.- Excellent communication skills with the ability to influence others and drive product initiatives forward.

Bonus points if you have:
- Prior experience in the legal tech industry or a strong understanding of the legal services market, including familiarity with legal practice management software and the needs of legal professionals.- A technical background or familiarity with software development principles to be able to understand technical requirements and constraints for the developer user.

What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

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