Operations Supervisor

3 weeks ago


Halifax, Canada GardaWorld Full time

**NEW JOB OPPORTUNITY**

Are you a passionate leader and feel like you could be an asset to our team? Make a difference in a company that will allow you to shine.

GardaWorld Cas Services is currently hiring an Night Operations Supervisor (11PM to 7AM) in Halifax, NS for our Cash Logistics business line:
**Job description**

Reporting to the Manager of Operations, your duties will include:

- Plan, organize and manage the work of unionized employees within the CBA to ensure that the work is accomplished in a manner consistent with organizational requirements
- Direct investigations to verify and resolve customer or shipper complaints
- Serve as contact person for all workers within assigned territories
- Implement schedule and policy changes
- Collaborate with other supervisors and staff members in order to formulate and implement policies, procedures, goals, and objectives
- Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, and government regulations
- Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members
- Monitor spending to ensure that expenses are consistent with approved budgets
- Direct and coordinate the activities of the operations department in order to obtain use of equipment, facilities, and human resources
- Conduct investigations, when necessary, in cooperation with internal or external agencies to determine causes of transportation accidents and to improve safety procedures
- Participate in disciplinary process or settlements of grievances
- Monitor and audit employee and company compliance with current legislation

**Requirements**:

- Excellent written and verbal communication skills (English)
- Good knowledge in Microsoft Word, Excel, and Outlook
- Must possess a valid driver s license with an acceptable driving record
- Be driven by customer and personal service
- Firearm training / license: If none, contingent of passing all necessary security clearance + courses provided.
- Strong capacity to manage unionized employees
- Must be prepared to carry a firearm at all time while on duty
- Experience in Cash Services or parcel delivery services an asset
- Able to work unsupervised and to direct other employees
- Have good credit and no criminal convictions

**Qualifications**
- Very good sense of leadership, structuring, execution, negotiation and judgment
- Strong teamwork and partnership orientation
- Sense of urgency, outstanding communication and problem solving
- Strong critical thinking and active listening
- Good decision making skill

**We offer**
- Competitive salary
- Full benefits
- The opportunity to join a growing business with multiple career opportunities

**#LI-FB1



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