Contracts Manager

2 weeks ago

Toronto, Canada Agio, Inc. Full time

Agio is a hybrid managed IT and cybersecurity provider servicing the financial services, health care and payments industries. The company has extensive experience supporting the alternative investment space, specializing in hedge funds, private equity firms and asset managers. Agio offers technology hosting, monitoring, management, helpdesk, disaster prevention and recovery, as well as managed security, 360° cybersecurity programs, virtual CISO (vCISO) support and cybersecurity consulting.

We have team members in the US, UK, Canada, and India. Our remote work policy allows us to accommodate our employees' need for flexibility. Our family forward mentality and work-life balance focus empower our employees to live their best life at Agio.

**WE OFFER**:

- Competitive salary
- Comprehensive health benefits including vision, dental, disability, life insurance, and more with immediate coverage
- An inclusive parental leave policy
- Uncapped vacation time off
- 10 paid holidays
- 10 paid sick days
- 32 hours of paid volunteer time off
- RRSP matching
- Training and growth opportunities
- A multicultural and diverse team
- A supportive work environment
- Social events
- Agio swag
- And more

**RESPONSIBILITIES**:

- Draft changes to standard contract templates, negotiate, and advise on, a variety of commercial agreements, including Master Service Agreements, Non-Disclosure Agreements, and Service Order Agreements
- Manage the sales support/contract administration team, maintaining compliance with internal SLAs
- Onboard and train new and existing sales support team members, as required
- Primary point of contact with external counsel to coordinate prioritization of legal requests
- Support the sales and customer success teams in the generation of contracts and management of the contract negotiation process
- Manage the end-to-end automated renewal process, coordinating with the customer success team as required
- Own the maintenance and audit processes on all contract records to facilitate data accuracy
- Identify and recommend opportunities for improvement to existing contract and sales support processes
- Onboard and train new sales and customer success team members on commercial contracts process
- Manage the internal contract approval process, including routing finalized documents to the appropriate individuals/teams and managing the repository for finalized documents

**REQUIREMENTS**:

- Applicants should possess a Bachelor's degree in business and/or have associated experience in the field (3-5 years' experience)
- 3+ years' experience working with commercial operations in a contracts or deal desk capacity supporting sales teams
- 2+ years' experience managing a small team (2-3 persons)
- Must be able to communicate effectively, verbally and in writing, with clients and internal stakeholders
- Must be skilled at working and supporting remote personnel domestically and internationally
- Agio is a blend of who we are and what we aspire to be. As an equal opportunity employer, we embrace diversity and are committed to creating an inclusive culture that allows each of us to do our best work and be our best selves._

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