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Inside Sales and Estimating Professional

4 weeks ago

Edmonton, Canada GC Custom Metal Fabrication Full time

Inside Sales/Estimating Specialist

**HIRING IMMEDIATELY**

GC Custom Metal Fabrication is a family owned & operated sheet metal fabrication company based in **Edmonton, AB**. Starting in 1982, the goal of matching excellent customer service with high quality products has remained the focus. Since that time, we have provided leading custom manufacturing services within the Edmonton area by utilizing the latest metal fabrication technology, specializing in crafting unique creations for a variety of industrial sectors throughout Alberta and Western Canada. This approach has helped our client build strong customer relationships, referrals and repeat clients.

We are expanding, and we are looking for an **Inside Sales and Estimating Professional** to join our team. Reporting to the General Manager this position will play a lead role in managing all incoming customer inquiries, processing incoming orders, and effectively communicate with customers and production to ensure the timely completion of each project.

**Feel like you’re the right person for the job?**
- Are you a positive communicator that listens to directions and ensures you have clarity?
- Are you known for your detail-orientation and commitment to customer service?
- Do you thrive in having the stability that comes from being part of a successful organization?
- Do you take pride in supplying a quality finished product to our customers?
- Do people see you as a problem solver?

**Key Accountabilities Include**:

- Actively manage incoming customer inquiries, identify customer needs, and provide accurate and timely information.
- Reviewing customer Request For Quotations, (RFQ) engineering drawings and technical content.
- Accurately estimate materials and labor requirements to meet customer’s scope of work.
- Coordinating with internal departments to ensure product availability and project feasibility.
- Processing incoming orders, coordinate with the shop foreman for production, while effectively managing current work orders and progress.
- Accurately report and forecast revenues from a set accounts list.
- Establish and maintain positive and professional customer relationships.

**Key Qualifications Include**:

- A Minimum 5 years of experience in a similar role within a custom manufacturing environment.
- The Ability to read and interpret technical drawings, blueprints, specifications, and tender documents.
- Demonstrated customer service excellence with the ability to effectively manage multiple customers.
- Exceptional verbal and written communication skills.
- Excellent time-management, organizational skills, and attention-to-detail.
- The ability to work in a fast-paced, self-directed environment.
- Demonstrated above average skillsets with computer skills and technology.

**Job Types**: Full-time, Permanent

**Salary**: $30.00-$35.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sheet metal: 5 years (required)
- customer service: 5 years (required)
- metal fabrication estimating: 5 years (required)

**Language**:

- English (required)

Licence/Certification:

- operators (required)

Work Location: In person

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