Field Service Technician
5 months ago
FIELD SERVICE TECHNICIAN
Role : Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada,by performing connectivity and hardware troubleshooting and repair in a positive and professional manner
Responsibilities and Duties:
Perform connectivity and hardware troubleshooting and repair; Perform outlook set up and administration
Identify and repair hardware issues in a POS environment; Replace scanners, scales, pin pad, printers and work stations
Assure all other on-site support services and repairs are completed by verifying operations and maintaining required quality levels and documenting work performed
Perform travel on a moment's notice in order to provide support by troubleshooting at BFG customer's sites in assigned area, as required
Be available for rotational shifts (days, afternoons, evenings and weekends) including rotational stand-by 24/7
Prepare field reports, as required
Liaise with Help Desk on escalated issues
Investigate and diagnose customers' issues by using technical expertise in a timely and professional manner
Install, fish, dress cross connect and terminate Unshielded Twisted Pair (UTP), co-axial and fibre optic cable
Identify cable pathways
Test, review and troubleshoot installed systems
Install various types of network infrastructure equipment (switches, routers, servers, DSL modems, wireless switches and access points, camera, security systems, network addressing)
Troubleshoot cabling, hardware and network related issues in the field
Operate hand and power tools (i.e. drill)
Exhibit positive and professional attitude and behaviour at all times; Interact and communicate respectfully with all BFG parties to resolve field issues
Work independently and collaboratively with other team members to achieve common project/site objectives
Occupational Requirements:
Technical Requirements:
CompTIA A+ Certification
Minimum university degree with major in information technology or a related program
Minimum 3 - 5 years of experience working in IT field services, with broad exposure to a variety of software and hardware technologies, or equivalent experience
Experience working in a retail environment with POS systems is required
Experience working with remote management software is an asset
Experience in troubleshooting cabling, hardware and network related issues in the field
Familiarity with network equipment (routers, switches, desktops, printers, servers etc.)
Must have and provide company with valid driver's license and clean abstract for use of company vehicle for travelling to customer sites to provide service
Ability to operate hand and power tools (i.e. drill)
Proficient computer skills and solid knowledge of computer networking
Personal Requirements:
Excellent prioritizing and communication skills
Ability to travel to customers' sites on short notice over extended periods of time
Ability and availability to work revolving day/night 24/7 shifts, rotational stand-by and on-calls to respond to operational requirements
Must be able to lift up to 75 lbs.
**Job Types**: Full-time, Permanent
**Salary**: $20.44-$46.72 per hour
**Benefits**:
Employee assistance program
Extended health care
Schedule:
8 hour shift
Application question(s):
Do you have CompTIA A+ Certification?
Do you have 3-5 years of experience working in IT field service troubleshooting cabling, hardware and network related issues?
Are you familiar with network equipment, i.e. routers, switches, desktops, printers, servers, etc.?
Do you have experience working in a retail environment with Point-of-Sale (POS) systems?
Do you have computer networking skills?
Are you able and willing to work rotational shifts to fully support our internal and external customers with 24/7 service?
Are you able and willing to work on rotating standby, on-call and call-backs to provide assistance after hours, as required?
Are you able and willing to travel to customer sites on short notice?
Do you have a valid Driver's license and clean driver's abstract?
Are you legally entitled to work in Canada?
What are your minimum rate/salary expectations?
Work Location: On the road
-
Field Service Technician
5 months ago
Montréal, Canada IT Unlock Consulting Full timeWe are looking for a Field Service Technician with 3 years of experience with PC skills, troubleshooting, basic knowledge of networking, hardware, operating system and basic knowledge of electronics skills like working with ATMs is a plus. **Salary**: $45,000.00-$65,000.00 per year Schedule: - 8 hour shift - Monday to Friday Ability to...
-
Field Service Technician
5 months ago
Montréal, Canada Interblock Gaming Full timeJob Title: Field Service Technician Shift: Varied Hours: 40+ **Salary**: $55,000 CAD Employment Status: Full time Location: Home Office - Montreal **Language Requirements: French & English** **Must have Canadian Permanent Residency, Citizenship or Valid Work Permit** Interblock is the fastest-growing company in the gaming industry and we are hiring...
-
Field Service Technician
6 months ago
Montréal, Canada Gurit Tooling (Americas) Inc. Full time_Travelling worldwide to different manufacturing sites and following instructions from the lead technician on site and the customer service supervisor, the iField Service Technician will be responsible for the execution of specific tasks related to the installation, commissioning and repair of automation equipment manufactured for the fabrication of blades...
-
Field Service Technician
5 months ago
Montréal, Canada Quench USA Full time**About Quench Canada** Quench Canada (a subsidiary of Culligan) is the brand that helps our growing and forward-thinking companies keep their employees, customers, and guests happy, healthy, and hydrated. We offer water-as-a-service solutions by providing pure drinking water through a broad array of bottle-free machines. Our point-of-use machines offer...
-
Field Service Technician Sme
6 months ago
Montréal, Canada Johnson Controls Full time**What you will do**: The individual will execute field service and field installation tasks related to the service and installation of Video and Electronic Article Surveillance (EAS) systems and other systems as business offerings develop. **How you will do it**: - Service, install, troubleshoot, repair, maintain and inspect EAS and video security...
-
Field Service Technician CNC
5 months ago
Montréal, Canada mackinnonandpartner Full time**Position**: Field Service Technician Location: Montreal QC Fulltime The Field Services test & repair technician position is responsible for managing the testing, set up, troubleshooting, and maintenance of the product and equipment as well as all recording results. **ESSENTIAL FUNCTIONS**: - Test products for functionality or quality, tensile,...
-
Field Technician
5 months ago
Montréal, Canada Focal Systems Full time**Company Description** Focal Systems is the industry leader in retail AI solutions. We are a Silicon Valley-based startup that has more than doubled in size every year since our founding. Our mission is to automate and optimize brick and mortar retail using deep learning computer vision. Focal has been deployed at scale with the top retailers in the world....
-
Field Service Technician
6 months ago
Montréal, Canada Arjo Canada Full time**Empowering careers at ARJO** **What moves you?** Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day! - Arjo welcomes people from all backgrounds and walks of life. We are an Equal Opportunity Employer and our...
-
Field Service Technician
6 months ago
Montréal, Canada Trumpf Full timeHow brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the...
-
Field Technician
3 months ago
Montréal, QC, Canada Gurit Tooling (Americas) Inc. Full time**FIELD SERVICE TECHNICIAN** - Travelling worldwide to different manufacturing sites and following instructions from the lead technician on site and the customer service supervisor, the field service technician will be responsible for the execution of specific tasks related to the installation, commissioning and repair of automation equipment manufactured...
-
Field Service Technician
5 months ago
Montréal, Canada Boston Scientific Corporation Full time**Work mode**:Field Based**Onsite Location(s)**:Montreal, QC, CA**Additional Location(s)**: Canada-QC-Montreal**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees,...
-
Field Service Technician
5 months ago
Montréal, Canada Powell Full timeAs a top player in Switchgear and E-house Manufacturing and field servicing, a career with us will challenge you to solve some very tough problems. You will be rewarded with growth, personal development & industry expertise. At Powell, we provide a comprehensive salary package, RRSP matching, extensive benefits and job training all within a professional &...
-
Forklift Field Service Technician
5 months ago
Montréal, Canada Alta Equipment Group Full timeCome work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team! Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful: -...
-
Field Service Technician
5 months ago
Montréal, Canada Engel North America Full time**ENGEL embodies a spirit of innovation, built on decades of experience. With a dynamic workplace, ENGEL is the injection molding industry leader in technological advancements, ensuring sustainable global growth. The ENGEL company history is a success story that we keep on writing everyday together with our employees.** **Do you have what it takes to spur...
-
Field Service Technician
5 months ago
Montréal, Canada Engel North America Full time**ENGEL embodies a spirit of innovation, built on decades of experience. With a dynamic workplace, ENGEL is the injection molding industry leader in technological advancements, ensuring sustainable global growth. The ENGEL company history is a success story that we keep on writing everyday together with our employees.** **Do you have what it takes to spur...
-
Field Service Technician
2 months ago
Montréal, QC, Canada Solenis Full time**What we’re seeking** We are currently seeking a Service Technician to join the team in our Institutional business and based in the Greater Montreal Area. This position provides detailed and professional technical assistance and support to the Business Group and aids in any technology development projects related to chemical...
-
Field Service Technician
6 months ago
Montréal, Canada Nilfisk Full time**Must be proficient in French and English** Automotive/Diesel Mechanics are encouraged to apply! Les mécaniciens automobiles/diesel sont encouragés à postuler ! **FONCTIONS PRINCIPALES** Il s'agit d'un technicien de service sur le terrain itinérant desservant Montréal et les environs, fournissant un dépannage **mécanique/électrique** et une...
-
Forklift Field Service Technician
2 months ago
Montréal, QC, Canada Alta Equipment Group Full timeCome work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team! Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be...
-
Forklift Field Service Technician
6 days ago
Montréal, QC, Canada Alta Equipment Group Full timeCome work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team! Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful: -...
-
Field Service Technician
6 months ago
Montréal, Canada Stryten Energy Full timeOverview: Service vehicle and iPad provided! Quarterly bonus based on performance objectives!! Working within the Stryten Canada Industrial Battery Division, the Field Service Technician is responsible for the repair and preventative maintenance of batteries and chargers in a timely and efficient manner. Working at the customer’s site, typically a...