Supervisor Facilities Management

1 month ago

Toronto, Canada City of Toronto Full time

**Job ID**: 26773

**Job Category**:Operations and Maintenance

**Division & Section**:Corporate Real Estate Management, FM Client Buildings

**Work Location**:Various Locations

**Job Type & Duration**:Full-time, Permanent

**Salary**:$93,500.00 - $119,274.00

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: TBD

**Posting Period**: 25-Jan-2023 to 15-Feb-2023

Comprised of a team of diverse and dynamic facility management professionals, the
**City of Toronto's Corporate Real Estate Management Division** is striving towards becoming a leader within the Facility Management industry. With a business goal of evolving into a first-class full-service Corporate Real Estate Division that provides proactive customer service, we are looking to implement and deliver best-in-class Facility Management services though our new service delivery model,
**_One FM_**. One FM focuses on championing best practices, and delivering optimum value-add services through continuously improving internal processes and standards with industry best practices, all in the pursuit of service excellence.

Our people are at the heart of our transformation into a strategically aligned operational structure equipped to serve customer needs today and into the future. We are emerging as a business leader and the place to be for enthusiastic, innovative and talented industry professionals - like you. If you are adaptable to change, committed to continuous personal development, and keeping on top of emerging technologies, trends and best practices, this is where you want to be.

Reporting to the Manager, Facilities Management, you will oversee all facility and maintenance routines of an assigned portfolio, in accordance with Maintenance Standards, Legislative Acts and Regulations, as well as contribute to establishing and implementing divisional policies and procedures, while resolving specific operational issues in accordance with industry best practices. In all activities, you’ll ensure compliance with applicable codes, departmental standards, City Bylaws and legislative requirements.

**Full Supervisory Accountabilities**

Drawing on your experience in managing 24/7 operations, you’ll ensure the continued safe, reliable operations, and maintenance of your portfolio of facilities managed, while meeting facility uptime objectives as well as all regulatory and compliance obligations. This will include ensuring the installation, repair and safe operation of all heating, cooling, plumbing, electrical, life safety and architectural/structural systems. We’ll also rely on you to oversee the Preventive Maintenance Program for general repairs and/or replacement of equipment and systems, to ensure uninterrupted service delivery to City facilities, and timely work order management in line with KPIs, and provide 24/7 coverage for onsite response to emergencies and real-time communication updates, as required.

**Leading by Example to Achieve Results**

As can be expected of a supervisory role like this, you will supervise the day-to-day operation of all assigned union and non-union staff, providing training and motivation, and ensuring effective teamwork, accountability, and high standards of work quality and organizational performance, while promoting continuous learning and innovation. This will include scheduling the activities of both contracted and in-house services (trades, electrical, custodial, HVAC, pest control, etc.) to ensure efficiencies, from assigning and reviewing their work, to monitoring and evaluating staff performance.

**Communication and Stakeholder Management**

Comfortable operating in a multi-stakeholder environment like ours, you’ll collaborate with other sections, as applicable, and communicate proactively with management and stakeholders, providing input and administering the assigned operating and capital budget, and ensuring that expenditures are controlled and maintained within approved budget limitations, and that all documentation related to unit activities is created and maintained. You’ll develop solutions with a strong consideration of factors such as cost, budget, environment and timelines, expediting client work and ensuring superior client satisfaction through the timely, cost-effective delivery of services in line with industry best practices.

**Sharing Technical Expertise with a Forward Focus**

Recognized for your track record of innovation and continuous improvement, you’ll continuously seek ways to gain greater efficiencies through activities such as recommending and implementing industry best practices, and collaborating with internal teams to implement sustainable practices and improvement initiatives. You’ll also re-engineer existing operational practices to leverage new processes, relationships and best practices, and ensure that service delivery is highly efficient and effective, and participate on a Building Steering Committ

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