Parts Advisor Position at Scott Subaru
6 months ago
Come join a family-owned business with a team atmosphere
Scott Subaru is searching for an Experienced Parts & Service Advisor.
We are an established Automobile Dealership on the North Side of Red Deer that offers competitive wages and benefits.
**Responsibilities include**:
- Parts look up and quoting for customers and technicians
- Filing body shop order
- Shipping and receiving
- Inventory control and count
- Coordinating parts deliveries
**Secondary Responsibilities will include**:
- Cross trained in Service
- Service Appointment Scheduling
- Opening work orders with concise and accurate descriptions of specific customer problems and needs
- Recommending and explaining required automotive maintenance and repairs to customers
- Outlining cost estimates, approximating completion times, and securing agreements from customers before beginning repairs
- Communicating frequently and effectively with Service Technicians to obtain information on needed vehicle repairs
- Keeping customers informed of repair progress and communicating any additional work required as needed
- Explaining warranty policies and factory-recommended maintenance schedules to customers
- Staying updated with technical and performance information for all vehicles serviced by the dealership
- Encouraging customers to maintain their vehicle value by advising proper service and maintenance procedures
- Handling customer inquiries and complaints in a timely and effective manner
- Accepting payments and personal information from customers
**Required qualifications**:
- Minimum of 1 Year’s Experience
- The ability to communicate technical information in a manner that customers understand
- Excellent computer skills, including knowledge of Microsoft software (Word, Excel, Outlook, Windows)
- Customer service skills, including highly effective listening and communication
- Excellent detail-oriented organization and multi-tasking abilities.
- Team player who is also able to work independently
- Valid driver’s license. A criminal record check and driver’s abstract are required, and previous employment inquires will be made
**Compensation**:
- Competitive Wages depending upon experience + a goal-oriented bonus program.
- Employer matching RRSP program
- Comprehensive Benefits Plan
Please **submit your resume in person** to Nicole Ellis at the Dealership to make an appointment. While we appreciate everyone’s interest, only applicants selected for consideration will be contacted. Thank you.
No Phone Calls Please
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
**Experience**:
- Parts & Service: 1 year (required)
Licence/Certification:
- Alberta Driver's License (required)
Work Location: In person
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