Telephone Adjuster, Property

2 months ago

Burnaby, Canada Groupe Optimum Inc. Full time

**Optimum West Insurance Company Inc. / Burnaby / Edmonton / Permanent / Full time**:
**MANDATE OF THE JOB**:
The Telephone Adjuster is mainly responsible for handling minor to moderate size property and physical damage automobile claims. The role is to provide excellent customer service throughout with proper investigation of the loss, evaluation of coverage, negotiation of the claim and its ultimate settlement within the parameters of the policy wording and using the standards and guidelines set forth in the Claims Manual.

**MAIN AREAS OF RESPONSIBILITIES**:

- Coverage determination, investigation, negotiation and settlement of property claims
- Timely and effective contact with insureds, third parties, vendors and independent adjusters in order to establish a fair settlement.
- Clear and concise communication with all involved parties
- Regular exchange of information/communication between departments as it pertains to the risk.
- Handle general inquiry phone calls as well as claims reported by phone from insureds and brokers
- Attempt subrogation whenever possible and handle salvage recovery
- All other related tasks

**REQUIRED QUALIFICICATIONS**:

- Strong verbal and written communication skills
- Excellent time management, prioritization, organizational and planning skills required;
- Ability to problem solve and self-motivated and work independently;
- Excellent telephone and negotiation skills
- Strong attention to detail, accuracy and efficiency; good team player;
- Completion or commitment to complete CIP designation;
- Minimum of 2 years prior experience in a similar adjusting role with a file count of 115+. Preference for experience with Residential Property claims as well as Alberta Auto claims would be an asset, however as a minimum requirement there must be dedicated experience to property or auto claims with a willingness to be trained on other lines of coverage

**WORKING AT OPTIMUM WEST**:

- Optimum Group is a wholly owned Canadian Company with international operations
- Flexible hours (Monday to Friday, no evenings or weekends)
- Hybrid work model (after completed training)
- Benefits including medical, dental and pension plans

**Optimum West Insurance Company Inc.**:
As a stable, preferred property & casualty insurance company in Canada that is fully committed to independent brokers, we provide specialized and innovative solutions to our valued broker partners and policyholders. Our adaptive products are exclusively available through an extensive distribution network of selected independent brokers across Canada.

Committed to and driven by long-term relationships, we provide personalized service and customized products to meet the emerging needs of individuals and businesses. Commercial property and liability, personal property and automobile insurance are at the core of our business lines. Our client-oriented and knowledgeable experts underwrite a variety of risks, including niche and non-commodity segments.
- Since 1976, our team provides insurance to Canadians from our offices located in Québec, Ontario, Manitoba, Alberta and British Columbia. Optimum General Inc. is a Canadian company operating through its three subsidiaries: Optimum Insurance Company Inc., Optimum West Insurance Company Inc. and Optimum Farm Insurance Inc.
3777 Kingsway St., Suite 1700
Burnaby (British Columbia) V5H 3Z7
CANADA
- Tel.:

- +1 604 688-1541
-

**See all positions

  • Senior Claims Adjuster

    2 months ago

    Burnaby, British Columbia, Canada BCAA Full time

    About the RoleWe are seeking a highly skilled Senior Claims Adjuster to join our Claims team at BCAA. As a Senior Claims Adjuster, you will be responsible for handling Property and Casualty Insurance Claims, primarily by telephone and in person as required. Your role will involve determining if coverage is available for a loss within the insuring agreement...

  • Claims Adjuster

    1 week ago

    Burnaby, Canada BCAA Full time

    Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Casualty & Auto Adjuster

    5 months ago

    Burnaby, Canada Optimum West Insurance Company Inc. Full time

    The Casualty & Auto Adjuster is mainly responsible for handling minor to complex size casualty claims. In addition, the adjuster will handle some automobile, accident benefits and minor property losses. The role is to provide excellent customer service throughout with proper investigation of the loss, evaluation of coverage, negotiation of the claim and its...

  • Casualty & Auto Adjuster (Burnaby-north Bay

    2 months ago

    Burnaby, Canada Groupe Optimum Inc. Full time

    **Optimum West Insurance Company Inc. / Burnaby / Edmonton / Permanent / Full time**: **Mandate of the job**: The Casualty & Auto Adjuster is mainly responsible for handling minor to complex size casualty claims. In addition, the adjuster will handle some automobile, accident benefits and minor property losses. The role is to provide excellent customer...

  • Office Coordinator

    3 weeks ago

    Burnaby, British Columbia, Canada Canamark Property Services Ltd Full time

    We are seeking a highly organized and detail-oriented Office Coordinator to join our team at Canamark Property Services Ltd. The successful candidate will be responsible for performing data entry, overseeing and co-ordinating office administrative procedures, and scheduling appointments. Additionally, they will be responsible for consulting with clients...

  • Office Administrator

    3 weeks ago

    Burnaby, British Columbia, Canada Canamark Property Services Ltd Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Canamark Property Services Ltd. As an Office Administrator, you will be responsible for overseeing and co-ordinating office administrative procedures, including data entry, scheduling appointments, and performing basic bookkeeping tasks. You will also be...

  • Office Coordinator

    2 weeks ago

    Burnaby, British Columbia, Canada Canamark Property Services Ltd Full time

    We are seeking an experienced Office Coordinator to join our team at Canamark Property Services Ltd. The successful candidate will be responsible for overseeing and coordinating office administrative procedures, performing data entry, and scheduling appointments.Key Responsibilities:Perform data entry and maintain accurate recordsOversee and coordinate...

  • Assistant Branch Manager, Claims Adjusting

    3 weeks ago

    Burnaby, British Columbia, Canada Crawford & Company Full time

    Position OverviewCrawford & Company is seeking an experienced Assistant Branch Manager to join our team in a Claims Adjusting role.Key ResponsibilitiesThe successful candidate will provide support to the Branch Manager in managing the day-to-day operations of the branch, including financial and asset management, human resource management, training and...

  • Office Coordinator

    2 weeks ago

    Burnaby, British Columbia, Canada Canamark Property Services Ltd Full time

    We are seeking a highly organized and detail-oriented Office Coordinator to join our team at Canamark Property Services Ltd. The successful candidate will be responsible for overseeing and co-ordinating office administrative procedures, including data entry, scheduling appointments, and performing basic bookkeeping tasks.Key Responsibilities:Perform data...

  • Administrative Coordinator

    2 weeks ago

    Burnaby, British Columbia, Canada Urban Skyline Property Service Corporation Full time

    We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Urban Skyline Property Service Corporation. The successful candidate will be responsible for coordinating seminars, conferences, and other events, as well as maintaining office procedures and routines.Key Responsibilities:Arrange and coordinate seminars,...

  • Office Coordinator

    2 weeks ago

    Burnaby, British Columbia, Canada Canamark Property Services Ltd Full time

    Job Title: Office CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented Office Coordinator to join our team at Canamark Property Services Ltd. As an Office Coordinator, you will be responsible for providing administrative support to our team, ensuring the smooth operation of our office.Key Responsibilities:Perform data entry and...

  • Office Administrator

    2 weeks ago

    Burnaby, British Columbia, Canada Canamark Property Services Ltd Full time

    We are seeking an experienced Office Administrator to join our team at Canamark Property Services Ltd. As an Office Administrator, you will be responsible for performing data entry, overseeing and coordinating office administrative procedures, scheduling and confirming appointments, and performing basic bookkeeping tasks.Key Responsibilities:Perform data...

  • Administrative Co-ordinator

    1 week ago

    Burnaby, British Columbia, Canada Urban Skyline Property Service Corporation Full time

    Job SummaryAs an Administrative Assistant with Urban Skyline Property Service Corporation, you will play a crucial role in ensuring the smooth operation of our office. Your primary responsibility will be to provide administrative support to our team, including coordinating seminars, conferences, and appointments. You will also be responsible for maintaining...

  • Administrative Coordinator

    2 weeks ago

    Burnaby, British Columbia, Canada Urban Skyline Property Service Corporation Full time

    Job Summary: We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Urban Skyline Property Service Corporation. The successful candidate will be responsible for providing administrative support to our team, including arranging seminars, coordinating information flow, and maintaining office procedures.Key...

  • Administrative Coordinator

    2 weeks ago

    Burnaby, British Columbia, Canada Urban Skyline Property Service Corporation Full time

    We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Urban Skyline Property Service Corporation. As an Administrative Coordinator, you will be responsible for providing administrative support to our team, including arranging seminars, coordinating information flow, and maintaining office procedures.Key...

  • Office Coordinator

    2 weeks ago

    Burnaby, British Columbia, Canada Urban Skyline Property Service Corporation Full time

    We are seeking an experienced Administrative Assistant to join our team at Urban Skyline Property Service Corporation. As an Administrative Assistant, you will be responsible for providing administrative support to our team, including arranging seminars, coordinating information flow, and maintaining office procedures.Key Responsibilities:Arrange and...

  • Administrative Coordinator

    3 weeks ago

    Burnaby, British Columbia, Canada Urban Skyline Property Service Corporation Full time

    We are seeking an experienced Administrative Coordinator to join our team at Urban Skyline Property Service Corporation. The successful candidate will be responsible for arranging and coordinating seminars, conferences, and other events. They will also be responsible for coordinating the flow of information within the team, opening and distributing mail, and...

  • Administrative Coordinator

    2 weeks ago

    Burnaby, British Columbia, Canada Urban Skyline Property Service Corporation Full time

    We are seeking an Administrative Coordinator to join our team at Urban Skyline Property Service Corporation. The successful candidate will be responsible for arranging and coordinating seminars, conferences, and other events. They will also be responsible for coordinating the flow of information within the team, opening and distributing mail, and recording...

  • Office Administrator

    2 weeks ago

    Burnaby, British Columbia, Canada Canamark Property Services Ltd Full time

    We are seeking an experienced Office Administrator to join our team at Canamark Property Services Ltd. The successful candidate will be responsible for performing data entry, overseeing and coordinating office administrative procedures, scheduling and confirming appointments, and performing basic bookkeeping tasks.Key ResponsibilitiesData Entry: Accurately...

  • Assistant Branch Manager Claims Adjusting

    4 weeks ago

    Burnaby, British Columbia, Canada Crawford & Company Full time

    Position OverviewCrawford & Company is seeking an experienced Assistant Branch Manager to join our team in Vancouver, British Columbia, Canada.Key ResponsibilitiesThe Assistant Branch Manager will provide support to the Branch Manager in managing the day-to-day operations of the branch, including financial management, human resources, training and...