Desktop Support Specialist

2 weeks ago


Winnipeg, Canada Zen Zen International Inc. Full time

Desktop Support Specialist

Our Winnipeg client, a professional association, requires a Desktop Support Specialist. This is a permanent full-time position. The responsibilities include:

- IMAC - setup & deploy IT devices (desktop, phone, peripherals); provide Install, Move, Add & Changes support to all staff.
- Help Desk Support - as required, communicate electronically and in-person to provide troubleshooting and technical support to end users.
- Track & Log Issues - document & log problems experienced by end users.
- Administrative Changes Support - provide support with respect to user administrative changes, (eg. User permissions) ensuring efficient completion as required.
- Virtual Meeting Support - manage in-office virtual meeting venue technology.
- VOIP Support - manage VOIP telephone system, monitor & address VOIP issues and related telephony devices.
- Training Support - train end users on software and operating systems and specifically on use of Office 365; provide VOIP training and guidance for VOIP use.

Excellent Salary & Benefits.

Send your resume in MSWord format ASAP.

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$35.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Winnipeg, MB R3X 0E8: reliably commute or plan to relocate before starting work (preferred)


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