Call Centre Representative

2 weeks ago


Winnipeg, Canada Sam and Sons Auto Full time

Are you a motivated and enthusiastic individual with excellent communication skills? Are you interested in the dynamic world of vehicle sales and customer service? If so, we have an exciting opportunity for you Sam & Sons Auto is currently seeking dedicated and professional individuals to join our Vehicle Sales Call Centre team. In this role, you will be responsible for outbound calling, collecting sensitive information, and providing exceptional customer service.

**Responsibilities**:

- Conduct outbound sales calls to potential customers and provide information about our vehicles and services
- Collect sensitive information from customers accurately and securely
- Maintain a high level of professionalism and customer service while interacting with customers
- Follow up with customers to provide additional information, answer questions, and address concerns
- Achieve sales targets and meet key performance indicators (KPIs)
- Maintain accurate and detailed records of customer interactions and sales activities

**Requirements**:

- Excellent verbal communication skills with the ability to build rapport with customers
- Strong negotiation and persuasion skills
- Ability to handle sensitive information with utmost confidentiality
- Prior experience in outbound sales or call centre environment preferred
- Familiarity with the automotive industry and vehicle sales is a plus
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Attention to detail and strong organizational skills
- High school diploma or equivalent required; additional education or training in sales or customer service is an advantage

**Job Types**: Full-time, Permanent

**Salary**: From $16.50 per hour

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Application deadline: 2023-05-31



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