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Product Manager

5 months ago

Toronto, Canada Etraveli Group Full time

**About Tripstack**

We are travel tech entrepreneurs, changing the way millions of people travel.

Our proprietary virtual interlining technology provides access to billions of travel itineraries by combining flights from different airline carriers that don't traditionally work together. We take our customers from point A to B via C, including land transportation, at the lowest possible price. We are impacting the way people travel and provide higher margin opportunities to our partners that are some of the largest in the travel industry.

We pride ourselves on the performance-driven environment we have created for our teams to prosper and excel in. We come to work ready, to challenge and be challenged. We're big enough to give our teams support but small enough that every person makes a difference. There are plenty of challenges to champion.

**The Role**

As a strategic leader at TripStack, your primary responsibility will be to support the Director of Product with **Airline API/NDC & Consolidator Connections**. You will oversee every step of the product lifecycle including content acquisition, strategic planning, tactical initiatives, vision, roadmap, development, and distribution/optimization.

**Requirements**:
**Responsibilities**
- Understanding and representing client needs
- Keep internal technical teams accountable for quality output and product delivery
- Represent the voice of the end consumer throughout the development process
- Ensure a competitive product offering, continually optimizing based on internal/external needs
- Define the product roadmap for API/NDC
- Align stakeholders around the vision for the product
- Effectively prioritize product features, considering a variety of key factors
- Work with technical teams to ensure operating processes are in place and client SLAs are met
- Closely oversee the technical integration of APIs and understand the architecture behind the scenes
- Monitor profitability with a focus on always working to improve unit economics
- Forge strong business relationships with Airlines and Consolidators leading regular check-in meetings with a focus of growing collective partnerships
- Complete regular market analysis always having an eye on the competitive landscape
- Interview, onboard, and manage direct reports
- Create a shared brain across larger teams to empower independent decision-making
- Stay tuned into API/NDC related topics and advancements

**Desired Skills and Experience**
- 5+ years of well-rounded travel industry experience (with focus on NDC, GDS or Consolidators)
- Strategic thinker with critical decision making skills
- Strong experience in data-backed decision making/statistics/market research
- Output and delivery driven; experience working under pressure in a fast-paced role with significant context switching
- Forward-thinking
- Highly influential, proactive leader with a strong business acumen
- Strong technical skills and extensive experience with API integrations
- Exceptional organizational and project management skills
- Exceptional communication and negotiation skills
- Entrepreneurial at heart with a focus on culture building
- Passion for problem solving and root cause analysis
- Team player demonstrating awesome leadership skills and desire to help develop employees
- Outstanding research skills
- The ability to dig in deep. Ability to find the balance between user needs and business goals while questioning and validating assumptions along the way
- Sales & management experience [an asset]

**Benefits**

**Benefits**:
We offer an opportunity to work with a young, dynamic, and a growing team composed of high-caliber professionals. We value professionalism and promote a culture where individuals are encouraged to do more and be more. If you feel you share our passion for excellence, and growth, then look no further. We have an ambitious mission, and we need a world-class team to make it a reality. Upgrade to a First Class team

**Benefits of working at TripStack**
- Competitive Salary
- Flexible work environment
- Work from office & home
- Choose your equipment (PC or Mac)
- Career development, learning & training platform
- Great Benefits Plan
- Modern office space
- Drinks & snacks
- Weekly catered lunch
- Monthly social events
- Team & Company Retreats
- TripStack thanks all applicants for their interest, however only those selected to continue in the process will be contacted._