Operations Supervisor

2 weeks ago


Guelph, Canada Domain Logistics Full time

Under the guidance of the operations manager, the operations supervisor is responsible for monitoring work schedules, balancing work loads, and keeping track of hours worked & overtime. Additionally, they will participate in training new workers, listening & resolving operational and safety concerns, and work collaboratively with other departments to ensure business objectives are met. They will serve as a company representative on regulatory issues and carry out supervisory responsibilities in accordance with Company policies and applicable laws.

**SCOPE**
- Keeps Manager promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary; or suggests alternative courses of action.
- Fosters a cooperative and harmonious working climate conducive to boosting employee morale and productivity.
- Supports the development of individuals for future advancement.
- Prepares analytical and statistical reports on operations and activities; including ensuring KPI’s are met.
- Maintains safe and healthy work environment by establishing, following and enforcing standards and procedures in compliance with all legal regulations.
- Communicates customer issues with operations team and devises ways of improving the customer experience, including resolving problems and complaints.
- May be required to communicate operating policies and/conduct Health & Safety meetings.
- Works closely and collaboratively with other departments to ensure customer requirements are met, shipments are accurate and complete, the right equipment is used and maintained.
- Oversees the proper handling of product.
- Notifies maintenance regarding facility and equipment repairs.
- Communicates with H&S Committee and department heads to ensure all processes remain compliant with OHSA and other governmental regulations.
- Other duties as may be assigned.

**EDUCATION/EXPERIENCE**
- Degree in business management or a related field would be considered an asset.
- Minimum of 5 years’ experience in a warehouse/distribution centre environment.

**SKILLS/COMPETENCIES**
- Support & demonstrate Domain Logistics principles, values, and vision.
- Communication - Ability to communicate effectively interdepartmentally, and externally with Labour Providers, vendors, carriers etc.
- Customer Service - Ability to respond effectively and in a timely manner to departmental needs, focusing on customer service.
- Previous Experience -Strong working knowledge of warehousing, retail distribution, and quality control.
- Leadership - Job requires a willingness to lead, coach, make decisions, offer opinions, and take direction.
- Cooperation - Job requires displaying a good-natured, cooperative attitude.
- Analytical Thinking - Job requires analyzing information and using logic to address work-related issues, critical-thinking, and problem-solving.
- Operating various MHE as required.

Afternoons | Monday - Friday, 4 pm - Midnight

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code; Domain Logistics will provide reasonable accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment process, please inform Human Resources of the nature of any accommodation(s) that you may require.

Company Description

Supply chain is the place where operational process expertise, advanced technology and innovative people converge to make business go. Domain Logistics provides an opportunity for our team members to build creative warehousing & distribution solutions that deliver value to our customer.

Domain Logistics

**Salary**: $44,032.87-$79,314.84 per year

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Overtime

**Experience**:

- warehouse: 1 year (preferred)

Work Location: On the road


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