Operations Supervisor

7 days ago

Guelph, Canada Wasteco Full time

**Are you ready to sit in the best seats in the house?**

Wasteco is a leading high impact Canadian owned company with strong entrepreneurial roots that is committed to providing solid waste and recycling solutions for industrial, commercial and institutional (ICI) customers coast-to-coast in Canada. You have waste, we have solutions. We work with you to find the best solutions for your needs using the latest innovations in our industry.

**Reports To**:Operations Manager

The operations/route supervisor will work closely with dispatch and field operations to ensure the efficient and safe delivery of our services. With an active field presence, they will coordinate and direct personnel and resources responsible for:

- ensuring the health and safety of our employees and our customers
- providing Wasteco services efficiently and cost effectively
- delivering the high quality service expected by Wasteco customers

**Core Competencies**
- Accountability
- Adaptability and Dependability
- Analytical Thinking
- Communication
- Ethics and Integrity
- Critical Thinking
- Decision Making
- Leadership
- Planning and Organizing
- Problem Solving
- Enforcing Laws, Rules and Regulations
- Teamwork

**Job Duties**
- Actively monitor our drivers and field staff to identify areas of improvement
- Ensure that all drivers are conducting a proper pre/post trip inspection
- Routinely planning and rerouting when necessary to ensure efficiencies to meet customers’ needs
- Assist in the organization and direction of the activities related to a high standard of servicing operations, including missed calls and regular route audits to address customer concerns
- Supervise and evaluate the performance of assigned personnel
- Coordinate with operations and review work to ensure accuracy, completeness and compliance with established standards, requirements and procedures
- Responsible to communicate and provide to the Operations Manager a daily detailed report on any and all activities
- Assist with the processing of insurance claims involving fleet vehicles and work related injuries
- Inspect the physical condition of the workplace both internally and externally
- Identify situations which may be a source of danger or hazard in the workplace and provide recommendations to Wasteco
- Receive worker health and safety concerns and complaints, discuss problems with management and recommend solutions
- Review all workplace injuries and accidents
- Be present at the investigation of an incident and complete an investigation report on all incidents (personnel or property damage)
- Conduct new hire orientations when required
- Any other related duties as assigned.

**Requirements**:

- Minimum 5 years' experience within transportation-based industry with focus on waste management
- AZ/DZ license an asset
- Ability to interpret company policies and procedures
- Familiarity with Ontario's Occupational Health and Safety Act
- Knowledge of applicable laws, codes, regulations, policies and procedures
- Excellent time management skills
- Experience driving commercial vehicles an asset
- Ability to collaborate with internal staff and senior management
- Strong written and oral communication skills
- High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts
- Proven skills to interact effectively with employees in order to direct work flow, assess performance
- Strong dedication to health and safety in the workplace
- Ability to plan and organize, prioritizing as necessary

**Work Conditions**
- On the road supervision 80% of time
- Ability to work flexible shifts and days
- Weekend and Holiday Work

**Want to be part of Wasteco for the long haul? Join our Team**

Work Location: In person

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