Manager, Building and Operations

4 months ago


Toronto, Canada OTT Financial Group Full time

OTT Properties & Development Group, a member company of OTT Financial Group, is a fast-growing developer converting OTT's vast land reserves in Ontario into commercial, residential, and industrial properties.

OTT Financial Group is the parent organization of a group of financial services and investment companies. We leverage cutting-edge fintech innovations to bring excellent financial advice and best-in-class wealth management to our customers and business partners. Empowering 10,000+ merchants and hundreds of thousands of individual clients across Canada, we are the home to a wealth of expertise in forex and securities trading, mobile and cross-border payment, and investment fund management.

We are looking for a **Manager, Building and Operations** to support our business growth in Toronto. The **Manager, Building and Operations** will oversee the tasks in managing the physical property and overall operations of OTT’s facilities. This includes day-to-day administration and maintenance of the property portfolio and all services to residents. This role will work alongside other Managers within the Properties and Development Group to oversee the contract and collaborate closely with the outsourcing resources. #LI-Onsite

**_ What’s in it for you:_**
- Competitive salary based on experience
- Extended Health, Dental, and Vision Benefits
- Life and Disability Insurance
- Performance Bonus
- Vacation Leave
- Centrally located modern and spacious offices close to Eglinton and Leslie
- Free use of onsite Gym and Sports Facilities, and regular Company Social Events
- Learning and Professional Development Support
- A chance to work in a dynamic, collaborative, progressive and high performing team.
- Community involvement through the annual Terry Fox Run
- Tremendous opportunities for Growth and Development

**_ How you will contribute:_**
- Overseeing the management of the overall facilities and maintenance of OTT’s properties.
- Ensuring that the standards for maintenance response and repairs are met.
- Ensuring the facilities team members are properly equipped with information, training, and tools to provide exceptional customer service.
- Planning and executing network and systems maintenance and enhancements.
- Managing office security systems.
- Collaborating with the Senior Property Management Manager to oversee budget plan and Project Management initiatives.
- Initiating reviews of regular contracts for services and supplies on a regular basis.
- Authorizing payment of contractor invoices, including release of holdbacks.
- Providing advice regarding efficiencies in maintenance-related expenses.
- Supporting drafting of the operating budgets for all properties and providing required analysis for review by the Senior Property Management Manager.
- Managing the centralized fire safety records including monitoring for compliance, and reporting deficiencies.
- Assisting in establishing new or revised procedures related to service standards.
- Ensuring team members meet all standard Health and Safety practices and regulations.
- Preparing annual evaluations of direct reports.
- Perform other duties as assigned.

**_ What you bring to the table:_**
- College Diploma in Property Management, Engineering, Electrical or related Bachelor's degree.
- Training preferred: Occupational Health and Safety Act, Residential Tenancy Act, Landlord and Tenant Board, Ontario Building Code, First Aid, HVAC, Plumbing and/or Electrical.
- Certification in the following is an asset: Property Management, or Project Management
- Minimum of 7 years’ experience in building operations and/or property management (residential and/or commercial). Engineering experience will be an asset.
- Excellent verbal and written communication skills in English. Fluency in Chinese will be an asset.
- Proficiency MS Office, and digital, online and virtual platforms.
- Good Collaboration skills
- Promotes cooperation between team members by actively listening, being genuine, valuing others’ points of view, leveraging the diversity of the team, supporting, and recognizing successes, providing feedback, and responding to team member’s needs, while ensuring inclusive behaviours are modeled and represented broadly across the organization.
- Experience in developing talent - Inspires, influences, coaches, and engages team members towards the common achievement of OTT’s objectives and actively encourages their development.
- Drives Engagement - Generates passion and enthusiasm for work being performed, ensures their own level of engagement, and identifies meaningful work in partnership with the team.
- Leads Change - Influences and creates contagious energy to successfully lead others by formulating a shared vision, translating it into action and creating a common understanding of the organization’s direction.
- Political Savviness - Understands the sector and political environment and effectively sells the organization’s strategic direction an


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