Store Manager

6 months ago


Burnaby, Canada LensCrafters Full time

**WHO WE ARE**
- We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. _
- With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world_

GENERAL FUNCTION

The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience.

MAJOR DUTIES & RESPONSIBILITIES
- Ensure the LensCrafters team provides unsurpassed Customer Service
- Provide training and coaching to the team leveraging Company provided programs
- Analyzes reporting to create and implement action plans to improve store KPIs, including:

- NPS - Net Promoter Score; % Sales to Plan; Customer Count; Complete Pair; Labor; Training Saturation; Exam Growth; and others
- Attracts and hirers highly engaged team to esure the store has the right people in the right place at the right time
- Partners with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs
- Takes pride in the store and guides team to execute all operational, inventory, and visual tasks to guidelines flawlessly to ensure the best customer and patient experience
- Ensures all Company approved safety programs are implemented and maintained consistently per standards in order to maintain a safe and FUN working environment

BASIC QUALIFICATIONS
- High School graduate or equivalent
- 4+ years management/supervisory experience
- Comprehensive knowledge from operations, processes and business implications
- Strong influencing and negotiating skills
- Team building and management skills
- Knowledge of current optical theory and merchandise
- Strong communicator and listener
- Strong basic math skills (addition, subtraction, multiplication, division)
- Sales skills
- Familiarity with cash register, computers and calculators
- Ability to manage time under aggressive deadlines

PREFERRED QUALIFICATIONS
- College degree or equivalent
- State licensure (if applicable) and/or ABO Certification in non-licensed states
- LensCrafters Final Inspector Certification
- LensCrafters Quality, Fitting and Adjusting Program
- Previous experience in customer service and retail
- Knowledge of current store merchandise
- High level of business acumen to include detailed knowledge of LC Dashboard

**WHO WE ARE**
- We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry._
- With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world_


  • Assistant Manager

    3 months ago


    Burnaby, Canada maie clothing store Full time

    As an Assistant Manager with maie, you help drive our business and store results through effective leadership of the team. Mentoring and leading the team to ensure a unique and exciting shopping experience for the maie customer is top priority. **Your Responsibilities** - Grow the business through exceptional customer service and top-performing sales - Help...

  • Store Manager

    5 months ago


    Burnaby, Canada claires Full time

    Must be willing to Ear Pierce (lobes only) and Nose Piercing, will be trained : Deliver positive sales performance and ensure the needs of the customer are fulfilled. Successfully implement all of the Company’s objectives and plans through supervision and management of store associates and daily operational activities. **ORGANIZATIONAL STRUCTURE**: -...

  • Selling Manager

    3 months ago


    Burnaby, Canada maie clothing store Full time

    As a selling manager with maie, you love to talk to people. You drive our business and store results through personal selling, clienteling and effective training of the team. **Your Responsibilities** - Grow the business through exceptional customer service and top-performing sales - Develop a clientele program - Help continually recruit, train and develop...

  • Store Manager

    5 months ago


    Burnaby, Canada JACK & JONES Full time

    **What we offer**: - Always have an incredible sense of style with our 50% employee discount in store and online for you and your family. - Participate in a monthly bonus program of between $ 200 - $ 1400 to be won (depending on store volume) - 3 weeks vacation upon hire, 5 personal days, insurance & benefits plan - Leadership training and development...

  • Store Manager

    4 weeks ago


    Burnaby, British Columbia, Canada Cap-it Burnaby Full time

    Job Title: Store ManagerJob Summary: We are seeking a highly motivated and experienced Store Manager to join our team at Cap-it Burnaby. The successful candidate will be responsible for overseeing the daily operations of our store, including managing staff, implementing sales strategies, and maintaining a high level of customer satisfaction.Key...

  • Store Manager

    5 months ago


    Burnaby, Canada Psycho Bunny Full time

    Do you have the confidence to imagine the impact you can have as a **STORE MANAGER **(Metropolis at Metrotown) at **PSYCHO BUNNY?** **WHO ARE WE?** Psycho Bunny is a rapidly growing menswear brand looking for talented and passionate individuals seeking a new challenge and who are open to a unique opportunity. Psycho Bunny is filled with people who exude a...

  • Store Manager

    6 months ago


    Burnaby, Canada Choices Markets Full time

    Choices Markets in Burnaby is a community-centered grocery store dedicated to offering its customers exceptional products and personalized service. We currently have an amazing career opportunity for an inspiring leader with proven grocery management expertise. We are seeking someone who will: - lead our team of store employees through a hands-on,...

  • Store Manager

    5 months ago


    Burnaby, Canada Hellcrust Pizza Full time

    **About us** Hellcrust Pizza is a small business in Burnaby, BC V5H 4M1. We are professional, fast-paced, and customer-centric. Our work environment includes: - Food provided - On-the-job training - Flexible working hours - Growth opportunities - Safe work environment - Lively atmosphere - Relaxed atmosphere Store Manager **Duties**: - Oversee daily...

  • Store Manager

    1 month ago


    Burnaby, British Columbia, Canada UNIQLO Full time

    About UNIQLOUNIQLO is a Japanese global apparel retailer renowned for its high-quality, affordable clothing. We offer people worldwide the joy of wearing truly great clothes that embody our corporate philosophy: Changing clothes. Changing conventional wisdom. Change the world.We are dedicated to offering our employees training, performance-based increases,...

  • Store Manager

    5 months ago


    Burnaby, Canada National Cannabis Distribution Full time

    Kiaro aspires to be the most empathetic and human-centric cannabis retailer, guided by our brand purpose of introducing consumers to a lifelong exploration of cannabis. At the core of this vision is the pivotal role of the Store Manager, responsible for overseeing all aspects of store management, including employee roles, guest experience, and inventory....

  • Store Manager

    4 weeks ago


    Burnaby, British Columbia, Canada STITCH CARE LTD Full time

    Job Title: Store ManagerJob Summary: We are seeking a highly motivated and experienced Store Manager to join our team at STITCH CARE LTD. As a Store Manager, you will be responsible for managing staff, assigning duties, determining merchandise and services to be sold, and planning budgets and monitoring revenues and expenses.Key Responsibilities:Manage staff...

  • Store Manager

    4 weeks ago


    Burnaby, British Columbia, Canada Epic Menswear Full time

    Job Title: Store ManagerAbout the Role:We are seeking a highly skilled Store Manager to lead our retail team at Everyday Groceries Ltd. As a Store Manager, you will be responsible for managing staff, assigning duties, and overseeing daily operations.Key Responsibilities:Manage staff and assign duties to ensure efficient store operationsStudy market research...

  • Store Manager

    5 months ago


    Burnaby, Canada CoCo Fresh Tea & Juice Full time

    **Job Summary** CoCo Fresh Tea & Juice is seeking a Store Manager to join our team. CoCo Fresh Tea & Juice is a franchise bubble tea chain with over 4500 stores worldwide. We have opened 13 locations in Metro Vancouver for the last 5 years, and are going to grow more quickly in the next year. If you are looking for a job where you can have fun and learn...

  • Store Manager

    6 months ago


    Burnaby, Canada Champs Sports Full time

    Overview You were born to lead. Reporting to your District Manager, your number one priority is to lead the store team to provide extreme customer service. You will lead, coach, and develop your team to exceed all corporate goals and initiatives. Your responsibilities will include all aspects of store management including recruiting, hiring, training,...

  • Store Manager

    6 months ago


    Burnaby, Canada Champs Sports Full time

    Overview You were born to lead. Reporting to your District Manager, your number one priority is to lead the store team to provide extreme customer service. You will lead, coach, and develop your team to exceed all corporate goals and initiatives. Your responsibilities will include all aspects of store management including recruiting, hiring, training,...

  • Store Manager

    4 weeks ago


    Burnaby, British Columbia, Canada Cap-it Burnaby Full time

    Job Title: Store ManagerAbout the Role:We are seeking a highly skilled Store Manager to join our team at Cap-it Burnaby. As a Store Manager, you will be responsible for overseeing the daily operations of our store, including managing staff, assigning duties, and implementing price and credit policies.Key Responsibilities:Evaluate daily operations and make...

  • Store Manager

    5 months ago


    Burnaby, Canada CoCo Fresh Tea & Juice Full time

    **Job Summary** CoCo Fresh Tea & Juice is seeking a Store Manager to join our team. CoCo Fresh Tea & Juice is a franchise bubble tea chain with over 4500 stores worldwide. We have opened 13 locations in Metro Vancouver for the last 5 years, and are going to grow more quickly in the next year. If you are looking for a job where you can have fun and learn...

  • Management Trainee

    7 months ago


    Burnaby, Canada Oomomo Store (Lougheed Mall) Full time

    Oomomo is an authentic Japanese variety lifestyle brand launched Canada-wide. To cope with our business development, we are looking for enthusiastic, organized and self-motivated individuals who can work in a fast-paced environment to join our amazing team! - **Management Trainee (Lougheed Mall)**_ Management Trainee will go through a structured training...

  • Store Manager

    6 months ago


    Burnaby, Canada Kooner Hospitality Group Full time

    **Liquor Store Manager** **About** With several locations across the lower mainland, the Kooner Hospitality Group has been an innovator and pioneer in the industry for over 10 years. We offer a fun and energetic work atmosphere, competitive wages, staff discounts, staff incentives, and product knowledge training. As a Store Manager, with the support of our...

  • Manager, Store People

    3 weeks ago


    Burnaby, Canada Walmart Canada Full time

    **Position Summary... **:The Store People Manager's role is designed to enhance associate capability and inspire engagement within the store(s) to support Walmart's Corporate Objective's. **What you'll do...**: 1. Champion Associate Engagement and retention programs within the store, by ensuring Grass Roots meetings are executed, and partnering with Store...