Property Manager, Retail

3 weeks ago

Ottawa, Canada The Cadillac Fairview Corporation Ltd Full time

**Role impact**:
As a key and influential member of an existing property management team while gaining experience and knowledge required to become a General Manager, and assist the General Manager in overseeing every aspect of the property.

**What you will deliver**:

- Manage the activities of all direct reports to ensure the timely achievement of department goals, within prescribed policies, procedures and standard business practices
- Provide leadership to all team members when the GM is absent or as required by the business
- Work closely with Operations, Marketing and Security & Life Safety Managers to ensure effective execution of all operational programs and ensure effective communication practices are developed and implemented
- Provide regular motivation and mentoring to all staff to encourage ongoing professional development for succession planning purposes
- Monitor expenses on a monthly basis by reviewing actual performance against budget and conducting a monthly variance analysis to determine reasons for variance and recommend methods to the General Manager to address the situation in order to ensure expenditures remain within prescribed budgets
- Assist the General Manager in ensuring that all programs related to the overall operation of the Centre are implemented in a timely efficient manner by regularly reviewing the execution of areas such as, but not limited to, marketing, preventative maintenance, energy management, environmental management, waste management, landscaping, pest control, property security, snow removal, parking lot and roof maintenance and rehabilitation, life safety systems, cleaning operations, tenant coordination, and Health & Safety to ensure cost effective facility management in compliance with all relevant legislation
- Lead key business projects, processes or procedures as identified by the GM and as needed by the business
- Assist the GM in developing the annual operating budget for all categories of expense and recovery by conducting thorough studies of all contracts, previous year’s budget, repairs and upgrades and by controlling expenses
- Assist in maintaining accounts receivable at a minimum level through weekly reviews with the revenue coordinator and immediately initiating any necessary paperwork to ensure CF retains good cash flow and limits exposure to delinquent accounts
- Support in the development and implementation of strategies for increasing sales performance and maximizing revenue
- Assist in the promotion and roll out of various plans to assist and guide in meeting corporate and portfolio vision, mission and goals
- Respond to after-hours emergency calls by going to the site and taking the actions required to ensure all emergency procedures are followed and the security of personnel and the property is maintained as required

**What your strengths are**:

- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Strong analytical, problem solving and research skills
- Proven leadership abilities and self-starter
- Positive demeanour and client first focus
- Able to work efficiently under pressure

**What you need to succeed**:

- Undergraduate degree at an accredited university
- Enrolment in FMA or RPA or Shopping Centres Managers Course or equivalent
- Progressive levels of retail or business responsibility
- Minimum of 5-7 years of experience in people leadership role
- Thorough knowledge of: All aspects of Shopping Centre Management including administrative, accounting and related procedures; General maintenance procedures
- Digital literacy and proficiency with: Word, Excel, PowerPoint

**Why you should join us**:
At Cadillac Fairview we have been transforming communities for over 50 years. We are so much more than our properties. We are building leaders at all levels. We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development. We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension. Imagine a place where you can make a difference

At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.

**Are you someone who believes in our values?**
- **Aim Higher** - we strive to exceed expectations
- **Own Your Expertise** - we empower ourselves and each other
- **Collaborate Effectively** - we bring the right people together to get the right results
- **Engage with Empathy** - we objectively consider the needs of others
- **Embrace Change** - we drive, learn from, and adapt to change

At CF you’ll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.

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