Payroll Consultant Ii

3 days ago

Dartmouth, Canada ADP Full time

**Payroll Consultant II - HRO Comprehensive Services**

**ADP is hiring an experienced Payroll Consultant II**. In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business.

**Unlock Your Career Potential: Human Resources at ADP**. It's at the very core of what we do. Whether it's partnering with associates inside ADP or outside with our clients - you work across all HR disciplines - management, benefits, payroll, risk management and compliance - to deliver your human capital management expertise in an increasingly competitive global marketplace.

**Responsibilities**:

- Provide support to our internal and external clients which includes instruction, navigation, troubleshooting, maintenance and evaluations to determine solutions and alternatives.
- Ensures proper, timely follow-up on assigned cases to ensure service level agreements and that the client experience is seamless, builds trust in ADP as a service provider.
- Respond professionally and timely to client regarding the use of WFN (Payroll, Time & Attendance, HRB modules).
- Use resources to research and respond to client inquiries requiring guidance on how to address a wide variety of payroll, pay practice, payroll tax questions and statutory and regulatory changes.
- Complete complex projects for clients, such as calculation updates, special reports, and company set up or troubleshooting activities.
- Review and create internal documentation to support responses to payroll practitioner/specialist questions
- Identifies, recommends, or refers any issues or opportunities which arise from client queries to the appropriate internal ADP Team.
- Continually upgrades knowledge and skill base through a wide variety of available resources to ensure familiarity, on appropriate statutory laws, or legislative rulings that impact clients; learns future products and new tools as they are deployed.
- Learns, understands, maintains and contributes to internal support processes. Proactively seek ways to provide a better service experience for clients, recommending enhancements to products and support processes.
- Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution.
- Assists in the training of less tenured or new hired associates on product knowledge, process and procedures.
- Provide feedback and suggestions on products, issues, processes, and procedures to enhance efficiency and continuous improvement.
- Serve as Team Lead, with the ability to allocate work

**Qualifications**:

- Minimum 4-6 years' experience in Payroll ADP Product knowledge in WFN is strongly preferred
- Knowledge of CCI (Autopay) is required
- Experience with TLM/EZLM is an asset
- Strong MS Office Skills (Word/Excel)
- Excellent customer service and communication skills (both verbal and written)
- Experience with Key Accounts with complex programming setups

**Attributes**:

- Ability to collaborate & work effectively within cross functional teams
- Ability to multitask, probe, analyze, and problem solve
- Detail oriented and ability to follow-through
- Ability to work independently, resourceful and be a strong team player
- Strong organization, time management and prioritizing skills

**Education**:

- Bachelor's Degree preferred or equivalent in Payroll/HR experience
- National Payroll Institute (NPI) certification is an asset (PCP)

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

  • Payroll Consultant

    7 months ago

    Dartmouth, Canada ADP Full time

    **ADP is hiring an experienced Payroll Consultant**. In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business. **Unlock Your Career Potential: Human Resources at ADP**. It's at the very core of what we do. Whether it's partnering with associates inside ADP...

  • Gcs Lead Consultant

    7 months ago

    Dartmouth, Canada ADP Full time

    **ADP is hiring a GCS Lead Consultant.** As a member of ADP's GlobalView Global Consulting Services (GCS) team, you are responsible for delivering consulting missions to our ADP Global Payroll clients. Supporting them with client-side projects activities, working with the ADP team to ultimately support client to achieve a successful project go live. The...

  • Gv Lead Consultant

    7 months ago

    Dartmouth, Canada ADP Full time

    The primary focus of this position is to align with the Client Product Owner/Client SME on specific requirements documented through Blueprinting/User Stories to meet their business needs. The Lead Consultant designs, builds and validates client requirements, executes testing leveraging client data and liaises with the Client Product Owner (Client SME) on...

  • Globalview Lead Consultant

    7 months ago

    Dartmouth, Canada ADP Full time

    **ADP is hiring a Global View Senior Lead Consultant.** At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. This position requires 25% of...

  • Gv Lead Configurator/consultant

    7 months ago

    Dartmouth, Canada ADP Full time

    **ADP is hiring a 1 GlobalView Lead Consultant/Configurator and 1 GlobalView Consultant/Configurator.** **At ADP we are driven by your success.** We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you,...

  • Nas Hcm Consultant

    7 months ago

    Dartmouth, Canada ADP Full time

    **ADP is hiring a National HCM Consultant - Do you love people and thrive in a fast-paced, collaborative environment? - Do you get a great amount of joy out of helping others uncover creative solutions to complex problems? Are you looking for a culture where you can bring your passions, put your unique skills to use, and learn as much as possible? Well,...

  • Nas Hcm Consultant

    6 months ago

    Dartmouth, Canada ADP Full time

    **ADP is hiring a National HCM Consultant** - _Do you love people and thrive in a fast-paced, collaborative environment?_ - _Do you get a _great_ amount of joy out of helping others uncover creative solutions to complex problems?_ - _Are you looking for a culture where you can bring your passions, put your unique skills to use, and learn as much as...

  • Assoc Etime Implementation Consultant

    7 months ago

    Dartmouth, Canada ADP Full time

    **ADP is hiring a Global Workforce Management Consultant to join our GlobalView team.** **At ADP we are driven by your success.** We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at...

  • Outsourcing Integration Consultant

    6 months ago

    Dartmouth, Canada ADP Full time

    **ADP is hiring an Outsourcing Integration Consultant.** **Thanks for clicking! Let us tell you a little more...** - **Does the chance to think out-of-the-box unleash your creativity? Do you love that good feeling you get when you help people?**: - **Are you obsessed with following up with people and following through on tasks that help you and your...

  • Tlm Consultant

    3 months ago

    Dartmouth, Canada ADP Full time

    ADP is hiring a **TLM Consultant**. In this role, you as a **TLM Consultant** are responsible to resolve software and hardware questions for clients using Time and Labor Management products. Provide solutions to meet client needs to automate the output of time and attendance calculations for payroll production. The TLM Consultant configures and optimizes...

  • Lead Integration Service Consultant

    7 months ago

    Dartmouth, Canada ADP Full time

    **A** **DP** (Automatic Data Processing) is the largest BPO provider for payroll and HR services. The company was founded in the USA in 1949, and in Europe has been present for over thirty years. ADP's Global Integration Center **GIC**) delivers connectivity solutions to large, multinational clients and provides design, implementation and comprehensive...

  • HR Consultant

    4 months ago

    Dartmouth, Canada Atlantic Academic Union Full time

    **Overview** *Please note this posting is for a contract position. The Consultant hired will be paid on a per hour contracted rate and will be responsible for their own payroll and tax remittances if necessary. **Duties**: - Follow up with Executive and Staff on their HR needs and solutions proposed during the organization's strategic planning session. -...

  • Planner Ii

    7 months ago

    Dartmouth, Canada Halifax Regional Municipality Full time

    **Job Posting** Planning with an environmental and climate lens has never been more important as we advance our response to the climate crisis and implement HalifACT, the municipality's ambitious new climate plan, and work to build complete and resilient communities. Reporting to the Manager, Environment, the Environmental Planner (Planner II)’s key areas...

  • Claims Representative Ii

    7 months ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Consultant Tlm Support

    1 week ago

    Dartmouth, Canada ADP Full time

    **TLM Support Consultant** **Job purpose** Resolve software and hardware questions for clients using Time and Labor Management products. Provide solutions to meet client needs to automate the output of time and attendance calculations for payroll production. **Duties and responsibilities** - Follow call handling best practices to deliver Service...

  • Consultant Tlm Support

    7 months ago

    Dartmouth, Canada ADP Full time

    **TLM Support Consultant** **Job purpose** Resolve complex software and hardware questions for clients using Time and Labor Management products. Provide solutions to meet client needs to automate the output of time and attendance calculations for payroll production. **Duties and responsibilities** - Manage and assume full ownership of assigned service...

  • Consultant Tlm Support

    7 months ago

    Dartmouth, Canada ADP Full time

    **TLM Support Consultant** **Job purpose** Resolve software and hardware questions for clients using Time and Labor Management products. Provide solutions to meet client needs to automate the output of time and attendance calculations for payroll production. **Duties and responsibilities** - Follow call handling best practices to deliver Service...

  • Expert en Sinistres Ii Risques Divers

    7 months ago

    Dartmouth, Canada Intact Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...

  • Workforce Manager Service Consultant

    3 months ago

    Dartmouth, Canada ADP Full time

    ADP is hiring a** Workforce Manager** **Service Consultant.** In this role you, as a **Workforce Manager Service Consultant, **will be responsible for servicing a portfolio of client accounts and ensuring their usage of the Workforce Manager product is at ease and optimal. You will combine your technical abilities and analytical skills to solve complex...

  • Claims Representative Ii

    7 months ago

    Dartmouth, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...